This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 mph, the vehicle began to decelerate independently and the steering wheel difficult to turn. The contact stated the multiple warning lights were illuminated. The contact was able to park the vehicle safely out of the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed the Electronic Brake Control Module (EBCM) had to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number:?19V889000 (Service Brakes, Hydraulic, Electrical Stability Control), however the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
driving home at low speed truck would hardly stop took it to dealer-suburban gmc troy mi. received a letter afterwards that brake control module was not repaired properly and needed to return for repair truck showed about 15000 miles on odometer April 2020 and showed 51% brake life on rear brakes-when I asked if brake were worn I was told no and dashboard now read 91% brake life on rear brakes-in March2023 with 28000 miles on the odometer my brake monitor alert came on and when I returned to the dealer I was told that my rear brakes were down to 15% and needed to be replaced. Everyone tells me front brakes should wear out first and rear brakes should last much longer.
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
- Norfolk, VA, USA
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Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
The truck has 50,000 miles, purchased new. I don't tow or go off road. I take it to the dealer every 5,000 miles. While driving 65-70mph on the interstate (4-lanes), my dash lit up with five messages and the "Brake, Traction Control and Engine" lights illuminated. I applied brakes but the pedal went to the floor and the steering veered to the left causing me to move out of my lane. The truck then went to limp mode and I was unable to go above 43mph the remainder of the trip home. After taking it to my dealer the next day, I was told they "found air in the brake fluid system due to secondary seal failure in brake master cylinder, and was quoted a new cylinder (PN 86788482) for $1708.06. RESPONSE TO QUESTIONS: >Component failure: brake master cylinder (eBoost Brake Unit Assembly) / Brake System Failure >It was just me in the vehicle - brake failure on the highway put me and others on the road at major risk >Yes - After paying to diagnose, I was told this was brake master cylinder failure....GM issued a Customer Satisfaction Program (N202324120) for a limited number of MY2021 Silverado/Sierra trucks (mine is a MY2019) for dealers to replace the eBoost brake unit assemblies due to failure >Part has not been inspected by my insurance rep./I do not know if anyone else has inspected >The warnings illuminated on the dash at the time of brake failure while on the interstate 1. "Service ESC" 2. "Service Trailer Brake System" 3. "Steering Assist Is Reduced Drive with Care" 4. "Service Brake Assist" 5. "Brake System Failure 43 MPH Top Speed" 6. Also, the BRAKE, Traction Control and Engine lights illuminated
Brake pad monitor listed over 90% for both front and rear brakes then all of sudden I get warning light that says Service Brake Monitor. I have had this happen twice since I purchased this vehicle new. The dealership has fixed it twice, there were software bugs. I cannot tell when I have a real issue or is it just a software bug.
When driving my truck I lost all power steering got notifications to service abs in 7 days, service esp, and service power steering as well as a stability at light being on. Could no control my vehicle, restarted the truck 4 times, and it disappeared, garage could not pull any codes. This is VERY unsafe!!!!!! And has been issued a recall in past models and years. I could have been killed, for a problem the GM is aware of and have not issued a recall yet.
When I began to accelerate my vehicle the brakes locked automatically. I noticed that once I hit 6 mph the brakes locked. I tried troubleshooting by turning the truck on and off, turning off all of the assistance buttons, turned the parking brake on and off. I was able to drive it in reverse.
Last Weekend was taking the kids and my brother and his son fishing, so 2 adults in front seats 3 kids on the backseat. Got my boat all hooked up and we're off. About 2 miles down the road the truck rebs up really high and then bottoms down hard on the RPM's. As soon as this happens all lights and instrument cluster goes crazy. Check Engine light on, Parking Brake Light On, Traction Control Light On, And I'm sure I'm forgetting more. The Cluster states ESC failure drive with caution, Do Not Exceed 43 miles per hour speed limit Brake Failure and So on. I have since found pictures pf the exact same thing that happened to me that morning and will provide. Needless to say I have no brakes and have a 19 ft bass boat behind me. All I could do was let off gas completely and push brake pedal all the way to the floor and pray that it stopped. Good Lord willing it did. Pulled over asap and killed truck, let sit a few minutes while I assessed the situation and cranked it back up. All lights and brakes were fine. Has not done it since but I only drove to dealership to find out the issue and 4 days later still no answer. Its a 2019 with only 26000 miles, and has never had 1 issue before this
The transmission on this truck it-€™s not good first they said it was the torque converter then they said it was the valve body, it work for a few days and I told them before they change any of that that the transmission was making a rattling noise they just patching the problem not fixing the problem told them to give me a new truck or new transmission but they just keep patching the issue I been at cullman dealership like 7 times, , also had a p25a2 code had a check engine light I told the dealership about and they didn-€™t do anything about it bc the check engine light wasn-€™t on anymore
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Vehicle had the "Service ESC" warning come one along with the warning of brake failure do no exceed 43 miles per hour. Called the dealer to discuss options and was told that I could not get in for 1 month..... For a critical failure and known issue this is unfathomable.
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Vehicle was 300 miles out of warranty when I get a service trailer brake warning on my info center replaced a blown fuse and the fuse blows again, no trailer has ever been hooked up to this truck. Went online and inquired about this problem and there's thousands of post and complaints about this problem, even on a GM site there's a PI investigation about this problem, why doesn't GM just do a recall to fix a problem they know about. I'm getting ready to buy a travel trailer and now I don't know if its safe to pull it!
I received a brake control module warning alert. The alert indicated my ABS system was subject to failure and required a software patch. I see that the exact issue I had was subject to a recall of 463,000 similar year and model vehicles. Despite the identical issue, it being related to a failure of their software the GMC website and my dealer refused to cover my vehicle claiming it was not part of the recall
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- Greenwood , MS, USA