This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have taken my vehicle to 3 seperate mechanics (GMC, AAMCO and Independent). They all agree that my valve body inside the transmission must be replaced. The problem is that valve bodies are on a national back order and cannot be fullfilled for months, putting my transmission at risk for further failure. Reading online forums, there are many GMC owners facing this same issue. The mechanics at GMC are requesting that I change out my entire transmission, since that will be a quicker solution than waiting months for that valve body. Now, I am being told that they are having difficulty locating an original manufactured transmission. This puts me in a serious bind because my truck is my only vehicle and there are no valve bodies or transmissions to fix this issue. My truck is only a 2020 and I just surpassed 100k miles. There were no dashboard warning lights that indicated my trucks problem. Only the fact that my truck is shuddering when shifting gears and that a diagnostic tool had to find the source of the problem. This problem started about 5 months ago and has progressivly gotten worse.
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working. No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced. At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on, etc. Most of my route home is on the highway. Had this not happened on a side street, I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dear NHTSA, I am filing a complaint against General Motors, LLC (GM) for failing to follow through on a legally binding lemon law settlement and leaving me with an inoperable, unsafe vehicle. Vehicle Information: -??Vehicle: 2020 GMC Sierra 1500 -??VIN: [XXX] -??Date of Purchase: [XXX] -??Dealership: Diamond Chevrolet Buick GMC Nature of the Complaint: 1.Vehicle Declared a Lemon: -??GM acknowledged that my vehicle was defective and offered a CCP ? 998 settlement on April 18, 2024, for $97,000 plus pre-judgment interest. -??Despite accepting the offer, GM has failed to facilitate the buyback or repurchase of the vehicle. 2.Ongoing Safety Hazard: -??The vehicle is non-operational and poses a safety hazard due to repeated transmission failures, loss of engine power, steering/braking issues, and limp mode activation. -??GM-??s delay in replacing the vehicle leaves me exposed to ongoing safety concerns. Request for Action: I request that the NHTSA: -??Investigate GM-??s failure to address and rectify the vehicle-??s safety issues. -??Document GM-??s negligence in resolving safety defects under a recognized Lemon Law claim. -??Initiate necessary action to protect consumers from ongoing safety hazards caused by GM-??s failure to act. Please contact me for additional information or supporting documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Had GMC (Leominster, MA), perform the safety recall for the transmission on my Sierra. This is the one for the rear wheel lockup that requires a software update. My battery was completely dead after the vehicle sat for a week. No accessori s plugged in, and it's a 6 month old battery Battery tested fine and is charging now, but it appears the CPU never fully powered down after the software update, resulting in needing multiple jump starts and 3+ hours of run time to charge the battery enough to turn over on its own. I can see this being a safety issue in relation to the Auto-start, because when it is being used, the battery is needed to restart the engine. This could result in a stall at an intersection, and if drivers are not alert, may collide with a stalled vehicle.
While driving on interstate transmission would -??lock up-?? momentarily creating drastic drop in speed and unable to shift gears and accelerate. -??D-?? would start flashing in dash board. Dealership said this is unrelated to current recall about rear wheels locking up from valve body failure and instead this is an electrical issue. Dealership also stated this is the 2nd truck in a week they have had come in with this issue. Almost caused accident on interstate with my family and I as a result of sudden drop in speed and unable to accelerate with multiple cars behind us.
- Roscoe , IL, USA
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Driving down highway at 60 mph and truck shut off. had to try to get it over to the shoulder to off the travel lane. Dealer found wire harness chaffed at front left shock tower ECM bracket. Several wires damaged, repaired and cleared codes. This could have been much worse had I been in heavy traffic and needed to cross additional lanes of traffic to park in a safe area. I had no power steering and limited space to park the truck. I called to police to have a car dispatched to park behind me so the truck could be loaded on a tow vehicle to bring it to the dealer. This could have been worse had my wife been driving.
On [XXX], I was driving my truck on [XXX] through Phoenix, AZ. It was 5 days after I had purchased the vehicle and only had 250 miles on the odometer. I was in the left lane was traveling at approximately 75mph. Within the span of about 20 seconds, several lights on the dash annunciated and several messages including a message about a brake failure and steering assist failure and then the engine suddenly turned off. The steering seemed heavy and the brakes seemed less responsive. I was able to coast to a stop on the side of the road thanks to the help of a couple truckers who blocked traffic across multiple lanes. The truck was towed to the dealer and they told me the entire engine needed to be replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tailgate releases on its own while parked, without the use of the switch. Tailgate released on its own with my trailer attached while parked on many occasions. The result of the Tailgate releasing caused damage to the upper section of the Tailgate, the "kicker speaker system" in the Tailgate and Tailgate switch located on the upper section of the Tailgate. There also have been multiple times when attaching the trailer that the Tailgate has released and struck me in the head. The Tailgate also fills with water during rain, and carwashes. The damage caused by the Tailgate releasing is a dent on the upper section of the multi-pro Tailgate and rust and malfunction of the " kicker speaker system " as well as the occasional hickey and headache on my head. The Tailgate has filled up with water since I purchased it new in December of 2020 which I believe has been electricly shorting the Tailgate switch/button releasing the Tailgate randomly. Due to my particular 2020 GMC Sierra 1500 AT4 CarbonPro having the " kicker speaker system " in my opinion makes the Tailgate so much heavier than one without it that it made the damages such as the dent in the face above the Tailgate switch much worse than trucks without it also causing more water to enter the Tailgate causing more damage to the switch and components of the " kicker speaker system ", such as the amp and buttons for it not to mention my head on several occasions.
DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle was stuck in gear. While driving there was an abnormal burning odor coming from the vehicle. The vehicle failed to start on several occasions. There were sparks from the passenger's side front seat. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with electrical, transmission module, wiring harness, air alternator cooler, and exhaust system failures. The vehicle was repaired; however, the failure recurred. Additionally, while driving at undisclosed speeds, there was a failure with the vault meter. The OnStar system provided an error with the antilock braking system. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000.
My wiring harness which affects all systems. I was on the Interstate when out of nowhere any and all warning lights came on. The power was cut and rapidly slowed down. I also pulled into traffic and the truck just lost power. The problem was confirmed by dealership. The vehicle was inspected by dealership and wiring harness was the issue. The issues appeared out of nowhere. All the warnings lights came on at once. There has been numerous issues with this part and it-??s even recognized by just.
The rear sliding window leaks water inside the cab every time it rains. With water getting into the cab the issue of mold has begun and that could be a serious factor to any children or adults that ride inside the cab of the truck. There is also rust issues that are notable under the rear seats of the vehicle. Water inside the cab can also interact negatively with any electrical components of the vehicle. I tried to get ahold of the dealer and they always say they don't have time to get my truck in. I have read that this has happened to other vehicles that are the same year and model and they just fix it with caulk which does not seem appropriate for a almost new vehicle. The vehicle has not been inspected. There were no warning lamps prior to this issue. A possible symptom was that my back up camera stopped working for a day right after a rain.
Back window frame crack led to water intrusion which flooded electric module controlling speedometer and adaptive settings. Extremely unsafe driving with faulty electrical components unknown to me. Insurance and Dealership told me this is a common GMC occurrence. Cost is near $10,000 to make truck drivable.
Electronic power steering stops working randomly which makes it nearly impossible to safely drive the vehicle. The strength needed to turn the vehicle is so great that the steering wheel elevation lock fails and the wheel slams to the lowest limit of travel. Problem started around 50,000 miles and was only a warning that went away as soon as I got in the truck again. However reappeared today and the steering went out this time. The GM dealer in Mexia Texas didn't know what was wrong, I am taking it to a dealer in Corsicana tomorrow. This is a known problem that GM has had in the past however my vehicle has no active recall to make my truck safe free of charge. This puts myself and other drivers at risk because there would be no way to rapidly maneuver the vehicle to avoid a colision.
We are unsure what happened that caused the issue. One day the dashboard just started giving us error messages, 3 of them to be specific. One says check turn signals, another says check trailer brake light and another something else about brakes or turn signals. (We have to dismiss them all before anything on the dash is viewable). This issue is causing the blinkers to blink fast as though the blinker lights need replaced and it happens when turning right or left. The alerts continue to give us error messages every few minutes, even after we have dismissed them all. We had the truck at a shop trying to figure out the issue and his guys spent hours and replaced things he thought were causing the issue but nothing fixed it. He referred us to take it to the dealership service shop for troubleshooting so we took it to the GMC dealer where we bought the truck. GMC has already spent hours, maybe 5-7 hours at $150 per hour, trying to figure out what's wrong and have been unable to find anything wrong. The truck is still at the GMC dealership shop but I can get pictures of the errors when we get it back.
I own a 2020 GMC Sierra 1500 4-Cyl, Turbo, 2.7 Liter with 20K miles and I owned the truck for almost 2 years. All of a sudden my vehicle started receiving multiple warning messages. While driving I stopped, and when traffic stopped in front of me the engine died all the lights were on warning messages on the dashboard started showing up. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc., and the brakes were hard to step on it and the steering wheel hard to turn, I took my foot off the brakes and pressed it again to start. It started but the check engine light was still on, this happened FOUR times already and THREE times while parked when I tried to start, after a few tries giving few minutes intervals, it will start with all the lights on and warning messages on the dashboard start showing up. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc., and the brakes were hard to step on it and the steering wheel hard to turn.
Normal driving conditions vehicle decelerated and warning lights and notification appeared. Warning were -??Service ECS-?? and -??Steering Assist is reduced Drive with care-??. Shut off vehicle for 30 minutes and warnings were no longer present and vehicle drove normally. Happened again 24 hours later. Received email notifications from GMC to arrive within one day. This was a know recall of the previous model year.
A D V E R T I S E M E N T S
- El Paso, TX, USA