This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 40 MPH, the vehicle failed to properly respond. There were no warning lights illuminated; however, the message ESC was displayed. The contact stated that the brakes, steering, and a message to check the trailer brakes was also displayed. The contact pulled over to the side of the road and the brake pedal was depressed several times however, the brakes failed to respond, and the vehicle was difficult to control. The vehicle was towed by AAA and then towed to a dealer however, the vehicle was not yet diagnosed. The contact stated that the brakes were inoperable, and the control center was destabilized. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
- Wantage, NJ, USA
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- Wantage, NJ, USA