This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 GMC Sierra 1500. The contact stated while detailing the rear interior of the vehicle, the contact discovered water surrounding the rear windshield casing and the water was leaking into the rear seating. Additionally, the rear carpet was soiled with water. The contact used towels while attempting to soak up the water. The vehicle was taken to the dealer where it was diagnosed that the failure was due to the failed rear windshield glass fasteners. The contact was informed that the failure had damaged the rear carpet, padding, and the rear seat. In addition, the contact was informed that the carpet and padding needed to be replaced due to mold build up. The contact was informed that the vehicle was out of warranty coverage. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 31,000.
- Quincy, MA, USA
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- Quincy, MA, USA