This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2024 GMC Sierra 1500. The contact stated that while idling in the driveway, the steering wheel became inoperable. Additionally, the contact stated that after parking the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the power steering control module(PSCM) needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred while driving away from the dealer. The contact stated that the steering assist warning light was illuminated, and the message "Stop Driving" was displayed. The vehicle was taken back to the same dealer, where it was determined that the steering rack and pinion needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,754.
- Fort Myers, FL, USA
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- Fort Myers, FL, USA