This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
MASSIVE OIL CONSUMPTION!! Ever si Fr the purchase of the vehicle there has been massive oil consumption leak. Taken back to the dealer for service to take care of the problem, they claim they don-??t see a problem! This car has been oil leaking and also draining oil somewhere to the engine causing also power rain engine issues and also contact oil light on. Reported to GMC as well and corporate, no response! This vehicle has cut off and lost power because of oil consumption on highway with my children in the car! I have been emailing with no avail! This matter needs to be rectified immediately! It is a death trap!
The check emissions light for the engine light came up on the dashboard. Without prior warning or other signs the vehicle lost engine power in the middle of the road. The entire electrical power and engine stopped working and the brakes jammed. This causes the vehicle to become unstoppable in the middle of the road causing a safety hazard to the vehicle, driver, passengers and fellow vehicles on the road. The only way to stop the vehicle is somehow use the gears to shift to parking position, turn the engine again on and try to remove the vehicle from the middle of the road.
The contact owns a 2012 GMC Terrain. The contact stated the vehicle consumed 4-quarts of engine oil per every 3,000 miles driven. The vehicle was not taken for an oil consumption test. The contact stated that there were no visible oil leaks found. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
- Gaffney, SC, USA
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Vehicle stalling like the hundreds of other complaints I-??ve seen that almost caused an accident when vehicle suddenly stops. Dealership only offered to do diagnostic at my cost with no guarantee they will find the problem. Nothing is registered on the vehicle computer and no check engine light.
The contact owns a 2012 GMC Terrain. The contact stated that the vehicle stalled at various speeds, and now was stalling while accelerating. There were no warning lights illuminated. The contact took the vehicle to a certified mechanic who linked the failure to excessive oil consumption. The fuel pump was replaced and oil was added. The contact stated that the failure reoccurred the following morning. The check engine and oil service warning lights were illuminated. The oil level was low. The contact stated that the oil was changed almost every 3-months. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The vehicle had not yet been taken back to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage 75,000.
I keep the oil changed on a regular basis and every time a few days later I would have to add another quart. Finely it wouldn't stay running and i took it to the garage and the engine had what i was told plastic through out the motor. Now I am paying for a car i cant even use. aT ONE TIME i RECALLED THERE WAS AN OIL ISSUE WITH THESE MODLES AND YEAR.
I recieved a recall on the oil consuption sensor in march had the part put in at Paola Kansas Vickers Chevrolet they half assed it if you ask me they said they did not take my wheel off i asked them to check that sensor it wouldnt reset the air pressure told me it would be 140 i said not come to find out there is a recall it never came back on but it always made a terrible wheeel noice after. With in a few days it was useing a 1 to 2 quarts of oil every week i changed my oil every 3 months or 5400 miles or less sometime 3500 per my dad. Then come January it got below 0 and my oil froze up and i waited tell it was over 32 added oil and went to work with in 35 miles the light came on and said turn off engine low oil so i did put in more oil got to work on the wayhome stopped every 15 miles added oil. My stepdad who is a machanic looked at it and said the sensor was not in tight enough causing condisation cause the engine to lock
Once again, timing chain incident, this time while driving, wasn't expecting it, suddenly my Terrain steering when became stiff to turn, and happened to realize the car motor had shut off and rolling to the right, nearly hitting parked car. I tried to start vehicle, but made a whining sound, but did not start, yet check engine light was on. I had my OBD reader handy, and got p0011, p0017 codes, which tell me it was the timing chain again in this car. This very dangerous because we could of collided with a parked vehicle, if not for me struggling so hard to steer vehicle while steering wheel was stiff.
All of these models have been prone to oil consumption issues, during the pandemic GMC of Southern pines North Carolina decided to charge us $500 for the repair because we were not able to make it on time. This is something that GMC has been avoiding and throwing its customers in a loop in order to fix. Oil consumption due to the fault of GMC can be found in our records of repair.
Just recently I took my GMC Terrain on a recall. They told me that the timing chain had to be replaced. The car only has 111,441 miles, I don't think at 111 thousand miles a timing chain should be replaced. It must be a manufacture defect. We dealing with a chain, not a timing belt.
The contact owns a 2012 GMC Terrain. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact noticed that there was oil leaking onto the ground. The contact inspected under the hood and saw that there was no oil on the dipstick. The vehicle was towed to the dealer and the engine was replaced; however, the failure recurred. The contact stated that the vehicle was consuming an excessive amount of oil. The contact stated that after two oil changes, the oil was extremely black on the dipstick. The contact stated that the engine had consumed over 2 quarts of oil after 2,500 miles. The dealer was made aware of the failure and informed the contact that an oil consumption test was necessary to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 117,000.
We received a notice in the mail regarding our vehicle with our VIN #. And it mentioned our particular size engine had a recall for potential emissions part condition of degraded catalytic converter and/or oxygen sensors caused by excessive engine oil consumption affecting some vehicle from our year, make, and model. We were surprised to receive this notice because we always park in reverse and we had noticed how it was turning the curb side black coming from the tail pipe. We did receive one other notice before and took it to the dealership to have it maintenance but my honest opinion I do believe they did anything to our vehicle because it was running the same and also took it to Midas after taking it to the dealership because it ran the same. Anyhow I hope upon receiving this other notice we can actually maybe get reimbursed and actually get it fixed finally.
Over the past couple years I have become worried to even drive this vehicle. Well Taken care of and maintenance completed regularly. This vehicle has been in the shop 7 times in the past couple years but no one can tell me exactly what is going on. Only 1 place has told me that I need extensive electrical work but couldn't tell me what exactly the problem was. Issue #1: When coming to a stop, and/or idle, the engine seems to give up and vehicle shuts off. Issue #2: When started Engine sounds like a.high pitch raddle. Issue #3: Occasionally, while driving on the interstate going around 60 - 65 mph the electrical inside the vehicle will flash and everything shuts off and the emergency brake is applied automatically. This has become dangerous - if I wasn't wearing a seatbelt I could have been thrown through the windshield. Issue #4: Replace Fuel Cap Sensor comes on even though it's been replaced. Issue #5: Engine Power Reduced notification comes on even though it had a new battery and alternator. Issue #6: Occasionally Speakers sound blown and you can hear a buzzing as you accelerate. Issue #7: Stabili Track, ABS, and TPMS Sensors all come on at once and go away at once atleast 4 times a week. Issue #7: Rear Cam doesn't always work, sometime either black or static looking. Issue #8: Sometimes key sticks in ignitiin and will not turn on unless being jumped by another vehicle. Issue #9: Often upon starting the whole dash goes black and will stay that way for several hours then comes back on. I've checked all fuses and multiple mechanics can't figure it out. As time goes by without repair I'm scared to even drive this vehicle. Why can't someone figure this out!!
A D V E R T I S E M E N T S
- Shreveport , LA, USA