This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall was repaired 2017. Paint peeling more than Honda recall areas. Honda refuses to repaint. 8/2017 9/2017 in motion : driver side sun visor is broken and drops down and blocks my view out of the front window. I can not afford to replace.
The SRS light intermittently comes on display on the dashboard. Honda dealership ran a diagnostic test twice and determined it was a faulty cable reel. The car has never been in a major accident and has never had an airbag deployed. Honda explained that the cable reel is a "bad part", and quoted repair estimates at 700 dollars for part and service. Honda warned that there is a 50 percent chance that the airbag will not deploy in the event of an automobile accident. Honda company refuses to cover the cost and service of replacing the cable reel due to expired warranty for airbag parts (2-year warranty). After much research, it appears that many Honda automobiles (especially Honda Civics manufactured around 2009) are having the same issue. This is a critical safety issue and liability for the company to sell cars and advertise their products as durable, when in fact safety features become faulty after a few years. It is concerning that Honda is selling and marketing products with compromised safety systems that become defective after a couple years of use. I have filed a complaint through Honda, and I would like to have the issue investigated by NHTSA.
I was driving my car in wet conditions when my car skidded onto a curb. My explosives went off in my airbags, however, my air bags failed to deploy. Currently my air bag light is on.
- Hull, MA, USA
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Takata recall. The contact owns a 2009 Honda Civic. The contact stated that there was a premature crack in the area of the air bag within the steering wheel. The air bag was protruding outward, which caused the contact to have to tape the steering wheel to prevent the air bag from coming out. The VIN was included in NHTSA campaign number: 16V346000 (air bags). The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2009 Honda Civic. While driving 50 mph, the vehicle hydroplaned. The contact overcorrected and loss control of the steering. As a result, the vehicle crashed into a power line and rolled over. The air bags failed to deploy. The contact sustained minor injuries that required medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact called maita Honda at (916) 969-6151 (located at 6100 greenback ln, citrus heights, ca 95621) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. The VIN was unavailable.
The contact owns a 2009 Honda Civic. After a passenger entered the vehicle and fastened the front passenger seat belt, the contact heard a loud noise and saw smoke emitted from the front passenger seat belt. There was no visible fire or burning odor. The fire department was not contacted. The vehicle was taken to Honda of fayetteville (1384 w showroom dr, fayetteville, ar 72704). A diagnostic test was not performed, but an unknown component was replaced. The manufacturer was not made aware of the failure. After starting the vehicle, the air bag indicator illuminated and another indicator illuminated, indicating that the passenger air bag was off. The vehicle was taken to Honda of fayetteville again where it was diagnosed that the SRS unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 17,000.
Takata recall. I received a safety recall notice in March 2017 and have contacted Honda of santa monica, 1414 18th street, santa monica, ca 90404-2804, phone (310) 264-4900, to make an appointment to replace the airbag inflator. The dealer has not responded to my repeated requests for an appointment.
Takata recall. I have received notice that the airbag inflator has to be repaired/replaced in my Honda. I will not under any circumstances use any of the Honda dealers/service centers in my area because they all discriminate against the disabled (I am disabled). I have asked Honda to allow me to use my own service station instead. They have refused. This is an important safety issue and Honda's primary concern should be to fix this problem but they seem unwilling to do so in this case. Furthermore, since they have refused to take any action against the dealerships, it is my belief that Honda condones discrimination against the disabled.
Takata recall. The contact owns a 2009 Honda Civic. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: As of October of 2016 I have been to pensacola Honda to try and get my recall complete. The first appointment they made me aware that I would have to order a part since the housing was broken, so I did. The 2nd appointment they informed me that the part was still in and I was given incorrect information. It is now April and I have not received any follow ups nor have I gotten my recall taken care of. I am unable to drive my Honda due to fear of the defect and I have a newborn baby so no one could ever ride in the passenger seat with me. I have attempted calling them several times and am always unable to get responses or call backs. So any help at all would be grateful. How can I get Honda to take care of my car"?"
Takata inflators. The airbag light came on. I took my car to the dealer to be checked out and they informed me that the issue appears to be be the front driver's side airbag.
The contact owns a 2009 Honda Civic. While driving at any speed, the driver side air bag semi inflated intermittently without warning. The vehicle was driven to the dealer, but was not repaired. The manufacturer was notified. The approximate failure mileage was 111,000.
Takata recall. I was involved in an accident 1/10/17. My car was hit head on with a truck, 2001 GMC. The car was totaled and the report noted that the airbag never deployed.
Takata recall. The contact owns a 2009 Honda Civic. The contact stated that the air bag warning indicator intermittently illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V346000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Honda Civic. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Honda Civic. The contact stated that the recall notice for NHTSA campaign number: 16V346000 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Van Nuys, CA, USA