TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Summary
"TECHLINE SUMMARY ARTICLE - IF YOU GET A VEHICLE IN FOR ANY OF THESE ISSUES, REPLACE THE AUDIO UNIT: • BLUETOOTH® AUDIO SKIPS. • THERE’S NO SOUND FROM APPLE CARPLAY™ AFTER CONNECTING BLUETOOTH®, THEN USB. • BLUETOOTH® CAN’T BE TURNED ON. • BLUETOOTH® TURNS OFF OR DISCONNECTS BY ITSELF. • STARTING THE ENGINE CAUSES BLUETOOTH® TO DISCONNECT. • BLUETOOTH® AUDIO SKIPS WITH INCOMING CALLS. • THERE ARE PAIRING PROBLEMS WITH BLUETOOTH® HANDSFREELINK® (HFL). • PANDORA® DOESN’T PLAY AFTER CALL ENDS. • GPS ERROR CODE 1302 SETS. • GPS INITIALIZATION SCREEN DOESN’T COMPLETE. • GPS SHOWS THE WRONG VEHICLE LOCATION. • ANDROID AUTO® DOESN’T PLAY. • VOICE COMMANDS DON’T WORK. • ERROR MESSAGE SXM CHECK TUNER APPEARS. • SYSTEM DOESN’T RECOGNIZE “SXM” WHEN GIVING VOICE COMMANDS. • REAR CAMERA IS STUCK ON IN PARK. • REAR CAMERA IMAGE DOESN’T APPEAR WHEN SHIFTING TO REVERSE. • LANEWATCH® IMAGE DOESN’T APPEAR. • AUDIO ICON DOESN’T WORK. • HOME SCREEN DOESN’T SHOW APP ICONS. • SCREEN LOCKS UP AND/OR CHECK TUNER MESSAGE APPEARS. • AUDIO DISPLAY AND INSTRUMENT PANEL CLOCKS DON’T MATCH UP."

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Date Published
APR 06, 2017
NHTSA TSB #
10098862
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