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A/C Not Working
2017 Honda Civic (Page 2 of 3)
This problem may be covered under warranty. Ask your Honda dealer.
8.4
pretty bad- Typical Repair Cost:
- $1,770
- Average Mileage:
- 41,900 miles
- Total Complaints:
- 59 complaints
Most Common Solutions:
- replace A/C condenser (16 reports)
- not sure (14 reports)
- replace air compressor (14 reports)
- replace A/C evaporator (3 reports)
- replace compressor (3 reports)
- compressor replaced (2 reports)
AC / heater problem
Helpful websites
- Honda Technical Service Bulletin 19-091 - Honda is aware about the defective AC condenser. Honda released the technical service bulletin #19-091 on August 9, 2019, which states: “American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allow the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage.†The local dealership replaced the AC condenser on my 2017 Honda Civic Sport for free under this warranty extensions campaign on July 31, 2021 after the AC stopped working.
A D V E R T I S E M E N T S
I noticed my A/C was not able to cool down my car around October. I mistakenly thought this was a coolant issue and delayed the fix because it was getting colder. I went to my mechanic and they said that I have an A/C valve leak and need to recharge my coolant, but it is pricey because Honda decided to change their A/C system.
I took my car to the Honda Dealership and unfortunately it was not covered by warranty because it was not a condenser issue. It is apparently an evaporator leaking issue. The cost to fix it is $1940 + tax. It requires the entire dashboard to be removed so rather than an expensive part gone wrong, it's a labor issue. I have driven the car for 25k miles in 3 years. I used to think that Honda was reliable which is why I was a loyal customer. However, with this issue, unless a TSB comes out soon, I might never purchase a Honda again.
Also, the annoying thing is that if you want to get your car serviced, you have to pay a $400+ diagnostic a/c issue since the coolant is so damn expensive to recharge. I would expect this of a luxury car company but not Honda. Thankfully my service advisor was kind and agreed to just charge me the standard $150 diagnostic fee.
If you are having this same issue, please also add a complaint so we can get make sure Honda fixes this. I am sure that others will be experiencing this in droves but there is just a slight delay due to people not driving much during the pandemic. Additionally, many people are deterred by the expensive diagnostic fee.
Anyway, it suffices to say, after looking at multiple forums, several people have had this issue. It isn't just the A/C condenser that should be covered, it is the entire A/C system. This is clearly a manufactural defect, not a result of wear and tear.
- J P., Los Angeles, CA, US