pretty bad
Typical Repair Cost:
Average Mileage:
41,900 miles
Total Complaints:
58 complaints

Most Common Solutions:

  1. replace A/C condenser (15 reports)
  2. not sure (14 reports)
  3. replace air compressor (14 reports)
  4. replace A/C evaporator (3 reports)
  5. replace compressor (3 reports)
  6. compressor replaced (2 reports)
2017 Honda Civic AC / heater problems

AC / heater problem

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2017 Honda Civic Owner Comments (Page 1 of 3)

problem #58

Jul 142023

Civic LX 2.0L

  • CVT transmission
  • 57,000 miles


Ok so me and my wife own this 2017 Honda Civic that runs great, but last year we had the ac refilled because sitting still it would get hit and moving it would get cold again. That fixed the issue till this summer, same thing was happening I decided to take it to Honda to see if it was ap art off the compressor shaft leak extension and well its not as what there telling me it is the evaporator and will cost 2000 to fix. The car drove there with compressor kicking on and off and ac working while moving, now that the car has returned compressor will not kick on at all. Why is there not recalls for this whole damn system if there is complaints everywhere online about condenser compressor and evaporator, no regular person has the money to just throw out like this on something that seems to be manufacture defect. AC system don't last 6 years and take a sh*t, I've had 20 year old cars with original ac system that work great. Fix the issue Honda

- theory458, Madera, US

problem #57

Aug 192022

Civic LX 2.0L

  • Automatic transmission
  • 48,940 miles

A few months ago, when I started my car and tried to turn on the A/C, I noticed that it was not cooling the air as it should. Instead, I felt hot air blowing through the vents. I tried a few things such as checking the thermostat settings and adjusting the fan speed, but nothing seemed to work.

I immediately took my car to a Honda Dealer maintenance and informed them of the issue. they charged me $250 only for a diagnosis, and I followed the advice accordingly. However, the results of the diagnosis revealed that the A/C system has failed due the compressor, needs a replacement.

I am extremely disappointed with this news as it has caused me significant financial expenses, especially given the fact that the car is still under warranty. Additionally, the non-functional A/C is making it impossible for me to drive comfortably in the hot weather in Florida, putting my health and safety at risk.

I request that this matter be addressed promptly, and the necessary actions be taken to rectify the issue as soon as possible.

- Fabiana S., Miami, FL, US

problem #56

May 042023

Civic EX-L

  • Automatic transmission
  • 34,000 miles

In May of 2021 vehicle was taken to dealer where car was purchased. Was first told that the condenser needed to be replaced and given an estimate. When I mentioned a recall on the problem they located the recall notice and fixed the problem with no charge. May of 2023 the A/C does not work and taken to same dealer. Told that the compressor needs to be replaced and no recall for it. Estimated cost $2000.

At this point having car repaired with payment out of pocket.

- Cynthia C., Valdosta, US

problem #55

Apr 072023

Civic 3.2L

  • Automatic transmission
  • 37,000 miles


We had purchased extended warranty for this car, but now they want $2700 to repair Air-condition. Have many other older car than this one but never had this type of problem. Car is hardly driven 37k mile. This is very frustrating to see these type of issues in Honda. After showing to my local repair guys I was informed they are getting many cars with same issue. If that was the case Honda should have a recall inspection.

- varsha, Edison, US

problem #54

Apr 102023

Civic Touring 1.5l4

  • Automatic transmission
  • 32,000 miles

Air conditioner just blowing hot air. Had to get freon replaced and they think there is a leak but they couldn't find it. I am still paying for car and it only has 32,000 miles. This should not happen with a 2017 Honda that was bought new. The car was never in any accidents and now I see many people with Hondas are having this problem and Honda never notified anyone or recalled it. I thought Honda was suppose to be a reliable brand. Why isn't the public made aware of this problem and the cars recalled and checked? I guess Honda does not want to pay for all the repairs but that isn't right.

- Jacquelyn H., Philadelphia, PA, US

problem #53

Dec 012018

Civic EX 2.0L

  • Automatic transmission
  • 53,114 miles

I had a condenser problem, and now a compressor problem, both for the AC Unit. It was $700 for the first repair and now $1700 for the compressor repair. $2500 in repairs, Honda should have to pay for these repairs. I have never had any AC issues with any car ever in my lifetime. The 2017 Honda Civic has AC issues and it's been reported from many owners, and it take a recall 2 years before they will admit the problem and take care of it, that sucks.

I hope American Honda and/or DCH Honda Group will see this and do something about these AC Condenser and Compressor issues PLEASE! Call American Honda at 1-800-999-1009 and report your problems, especially if it's your AC Units. DO IT PLEASE, CALL THEM EVERY DAY!!!

- Bob M., San Diego, CA, US

problem #52

Apr 142020

Civic Sports Touring 1.5L Turbo

  • Automatic transmission
  • 60,000 miles


I called the Honda dealership - they asked for my Vin number, then told me there is no recall on your vehicle. I told them it's not about my vehicle. All 2017 Civics have ac condenser recall - I want you guys to fix my AC system as soon as possible.

- Asif K., Queens Village, NY, US

problem #51

Oct 082022

Civic EX-T 1.5L

  • CVT transmission
  • 90,000 miles

My 2017 was diagnosed yesterday of having condenser, compressor, coil, evaporator leaking, and all AC components went bad in less than 5 years. Warranty only covers condenser, making it the customer's fault for having a leaking compressor and coil. I'm not sure how and why is that

Bill is over $3,500.

Something unheard of, of all the cars I owned, new and used, Japanese and others, I never had an AC problem, and Honda instead of owning their problems and respect their customers, is making them pay for Honda's faulty parts - how ridiculous is that?

How in the world a 20 k car needs repair of 4 k less than 5 years later?

And the sad part is it's a common issue for that model/year, it's all over the internet. But Honda doesn't care I guess.

I filed a complaint with them, and I will post that all over the social media. This has to be corrected.

- George S., Bakersfield, US

problem #50

Jun 142022

Civic LX-P

  • CVT transmission
  • 21,358 miles

I own a 2017 Honda Civic. At 21k miles, the A/C stopped working. I took it to a Honda dealership and they said the compressor had failed. They wanted close to 2K to fix. I was outraged. I bought my Honda as they are supposed to be so reliable. A/C compressors are supposed to last the lifetime of a car for 10-15 years, not at 21K miles!!! I did some research and discovered that Honda issued a Technical Service Bulletin 19-091 extending the A//C warranty to 10 years, but, only for the condenser!! If the compressor dies, too bad!! The condenser probably caused the compressor to go bad, but, Honda does NOT CARE.

Honda does NOT deserve their reputation as being some of the best vehicles made with years of reliable service. I am sure lesser rated car makers, such as Ford and Chevrolet, still have their A/C's working at 21k miles. I have a serious medical condition that causes me to have severe heat intolerance. I actually had a heat seizure driving my car. My 2017 Honda Civic with 21k miles is dangerous for my health!!! Honda needs to be sued AGAIN over the A/C issue with 2016-2019 Honda Civics!!!!

Update from Sep 25, 2022: I have Multiple Sclerosis and live off Social Security Disability. I suffer from severe intolerance due to the MS. The A/C died on my 2107 Honda Civic 2-door Coupe at 21,358 miles. I took into a Honda dealer and they stated the compressor had died and wanted close to 2K for the repair. I advised I could not afford this repair due my having basically no income. I went online and found the TSB 19-091 for 2016-2019 Honda Civics. I applied for Honda Goodwill assistance and I was denied. They did not even make an offer to pay any portion of the repair.

I have searched online and Honda has issued goodwill assistance in many cases or co-pay assistance. I am now stuck with a very low-mileage Honda Civic that I basically cannot drive as I can become very ill due to no A/C in the car. I did once actually have a heat stroke while driving in the summer. I have owned Honda's for the past 15 years and I am amazed that Honda Is not offering assistance for A/C units they know do not work and have issued extended warranty for defective units. They are only fixing condensers rather than compressors. The compressor probably went bad due to the condenser. I need a reliable car due to my medical condition and my Honda is NOT reliable.

- Andria W., Dallas, TX, US

problem #49

Jun 012022

Civic Touring

  • Automatic transmission
  • 29,000 miles

2017 Civic A/C is a disaster. Failed compressors seem to be a veery common problem, caused by the rf1234 refrigerant. This refrigerant makes the repair far costlier (3-4 times) more expensive than the old style A/C. So few car makers use it that where I live, the only option is to get it fixed by the dealer.

- Steven R., Old Saybrook, CT, US

problem #48

Aug 232022

Civic Touring Sport

  • Automatic transmission
  • 17,000 miles


Need a new evaporator, compressor, and condenser. This vehicle has only 17,000 miles on it. Condenser covered by warranty extension but not the rest. My cost was $4,000.

Update from Aug 25, 2022: Looks like Honda will pick up most of the $4000 cost. My share may be $1200.

- Leonard M., Lake Worth, US

problem #47

Jul 012022

Civic LX

  • Automatic transmission
  • 58,000 miles

2017 Honda Civic the AC stopped cooling in the middle of summer. After paying $289 for diagnosis they said the evaporator is leaking. The warranty was extended for all 2017 Honda Civics for leaks of the condenser. They also have similar complaints for the compressors. We have 3 other older Hondas that have never had an evaporator start leaking and when we said that to the service tech, he said that newer Hondas are less reliable. This is at a Honda dealership, so it's quite the sales pitch for buying a new Honda.

It seems obvious that the 2017 Honda Civic has an overall problem with the AC. I was quoted $1800 for repair, but I am not convinced that is the problem. I wish I hadn't taken it to a dealership to start with, but I was sure that they would be honest and cover the repair under warranty. A new aftermarket evaporator from a very reputable company costs under $70 so that's a lot of labor costs added on. Civicx.com has so many reports of this problem that its over 12 pages long. This problem should definitely be covered under the 10 year extended warranty.

- ggcars, Holtville, US

problem #46

Apr 202022

Civic LX 2.0L I4

  • Automatic transmission
  • 57,000 miles

AC stopped blowing cold air in April 2022. A Honda dealer found the leaky AC compressor, and the replacement asked for the expense of $1740. I have checked with the Honda factory for a warranty, but they rejected the reimbursement and claimed the extended warranty that only applies to the condenser. AC issue recurred after a two-week repair, and the dealer claimed that the issue was related to the defective condenser and provided a goodwill warranty. The 10th gen Civic is known for a defective AC design - being not aware of the money pit for users.

- Ky L., Greenbelt, US

problem #45

Feb 102022

Civic EXL

  • Automatic transmission
  • 38,000 miles

Honda SUCKS. I have 38,449 miles on my car and I've already had the condenser replaced TWICE and now they're saying the evaporator needs to be replaced. It's nearly $2,000 to replace it. How can you own a car that is just a tad over the warranty need a $2000 part ALREADY? Sure they gave me a 10 year warranty on the condenser but who wants to keep taking it in to get it replaced. And isn't it just convenient that after having that replaced twice it is now another part related to that.

There should be a recall or at least an extended warranty on the entire system. At the very least a class action lawsuit. This is highway robbery. Needless to say getting a new car is not much of an option right now given that their lot was near empty due to the "pandemic" and supply issue but the next moment I get, I will get a new car and it won't be a Honda. Take responsibility for faulty parts. You're losing a lot of good customers. I swore I'd stay with Honda forever, but not anymore.

- Janet D., San Diego, CA, US

problem #44

Jan 062021

Civic Touring 1.5L

  • CVT transmission
  • 35,418 miles

Bough the CIVIC in 2017 as new and AC stopped working. Dealer changed the condenser in 2020. AC broke again in 2021. Recharged it. Now April 2022, AC stopped working again. I know it is in Canada, but you still need a working AC in the summer. Not sure what to do.

- Simon W., Ottawa, ON, Canada

problem #43

Feb 012022


  • CVT transmission
  • 41,000 miles

I will never buy a Honda again. We have to replace all AC system compressor, condenser, A/C lines, everything from the dashboard to the end. The condenser is under warranty, but the rest is not, so we have to pay $4300.00 without the condenser. The car is 4 years old with 40,000.00 miles and we are the first owners.

- Sevasta K., Jacksonville, US

problem #42

Aug 302019

Civic EX-L

  • Automatic transmission
  • 38,000 miles

AC started blowing warm air in humid July weather during my son's wedding week. The problem gradually started at around 38,000 miles, but I did not actually get hot air with no cooling until after the factory warranty had expired.

Took it in to my Honda dealer, they said there was a recall on the Condenser, but NOT the Compressor - which is what they told me actually needed replacing with a new one! This was unbelievable to me as I have owned over seven new Hondas in my lifetime, and this is unheard of, and completely unacceptable.

I did replace it. I called Honda to complain (to no avail) as it was so close to the factory warranty, and this is not the quality I expect from Honda. Nothing.

- Debra L., Woodbury, US

problem #41

Aug 162021

Civic EX 2.0L

  • CVT transmission
  • 110,000 miles

My 2017 Honda Civic had the condenser replaced under the recall extended warranty a year ago. Now the dealership says that the evaporator is leaking. Hoping there is a new lawsuit out there for the entire AC system as every component of the AC system is prone to failure.

- Nick C., Rancho Cucamonga, CA, US

problem #40

Jul 222019

Civic LX 2

  • CVT transmission
  • 21,748 miles

AC started blowing hot air in July, and I could not get an appointment with Dealership to have it looked at until August 16th. They said it was the compressor but not to worry, it was covered under warranty and parts should be in within 5-10 days. That was over 8 weeks ago and numerous calls and email to dealership have provided no results other than parts are on back order. I called Honda HQ and advised the same thing...with really very little concern. This on the heals of dealing with our 2nd vehicle, a Honda CRV, the one with the fuel in oil dilution issue am frustrated beyond belief with Honda...

Update from Jan 2, 2020: Honda finally had the part, after three months. Our vehicle was taken into the dealership to be fixed. As it is now winter, it is difficult for us to test but it appears to be working. I will know better come spring and or summer time, however, we just received a 10 year warranty extension letter from Honda explaining that there has been a manufacture defect with the AC unit.

- S C., Oakville, ON, Canada

problem #39

Oct 312020

Civic SI

  • Manual transmission
  • 24,000 miles

I noticed my A/C was not able to cool down my car around October. I mistakenly thought this was a coolant issue and delayed the fix because it was getting colder. I went to my mechanic and they said that I have an A/C valve leak and need to recharge my coolant, but it is pricey because Honda decided to change their A/C system.

I took my car to the Honda Dealership and unfortunately it was not covered by warranty because it was not a condenser issue. It is apparently an evaporator leaking issue. The cost to fix it is $1940 + tax. It requires the entire dashboard to be removed so rather than an expensive part gone wrong, it's a labor issue. I have driven the car for 25k miles in 3 years. I used to think that Honda was reliable which is why I was a loyal customer. However, with this issue, unless a TSB comes out soon, I might never purchase a Honda again.

Also, the annoying thing is that if you want to get your car serviced, you have to pay a $400+ diagnostic a/c issue since the coolant is so damn expensive to recharge. I would expect this of a luxury car company but not Honda. Thankfully my service advisor was kind and agreed to just charge me the standard $150 diagnostic fee.

If you are having this same issue, please also add a complaint so we can get make sure Honda fixes this. I am sure that others will be experiencing this in droves but there is just a slight delay due to people not driving much during the pandemic. Additionally, many people are deterred by the expensive diagnostic fee.

Anyway, it suffices to say, after looking at multiple forums, several people have had this issue. It isn't just the A/C condenser that should be covered, it is the entire A/C system. This is clearly a manufactural defect, not a result of wear and tear.

- J P., Los Angeles, CA, US

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