This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The AC Compressor failed while I was driving from LA to San Jose, on the hottest day of the year. It is available for inspection, and tomorrow will be formally diagnosed at a Honda Service Center. It has already been diagnosed by my regular repair shop, Michael & Co. in San Jose. Due to the 109* heat and my pets being with me in the car, we had to pull over and take shelter at a motel for 12 hours - and even then, my pets were showing signs of heat exhaustion. There was zero warning; no lamps, sounds, or other alerts. It just... died.
Car AC is not working, due to a high number of issue reported to Honda on honda civic AC unit, they extended the warranty of the AC condenser for 10 years. I see many people have this issue so instead of warranty extension, they should go for AC condenser or complete AC unit recall. my car is 3 years and 3 months old and the millage is around 18500 miles, now honda is saying give the car for inspection, if the issue is related to AC condenser it will be free of cost or I need to pay initial inspection fees of 320 dollars and additional for part replacement. AC condenser is the heart of AC unit due to improperly built of AC condenser it can damage other parts also. so ideally Honda should recall and do it free of cost. Please help me here I am not getting any proper help from the honda of America customer care of the dealership.
I have 2018 Honda Civic only 30K+ mile and problem with AC. It-??s not working and it-??s dangerous to drive if I get fog inside vehicle. It-??s hard to see outside. Also it-??s not comfortable to sit and drive if too hot.I have breathing problems and I have put AC on. I called and they just said only condenser is covered any thing else for ac I have to pay.Which is not right.I checked too many people have same issues with
I've been told by the Honda dealer's mechanic that R-1234yf is very flameable and we are lucky hat the car didn't catch fire or flashover. I believe Honda is liable for this flaw; that the end of the tubing assembly does not have a support to prevent the tubing from rubbing against the alternator opening a hole for the freon to leak out into the environment - potentially catastrophically. I wonder how the usepa feels about this flaw and how many cars are leaking freon"?"
- Brownstown, IL, USA
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A previous complaint to I submitted about this vehicle was relevant to the rear windshield shattering on its own. Update - backed by insurance claims, it has happened 3 times. Once for every year the car has been owned. This issue significantly needs attention. This complaint is about an ac unit. They manufactured a car with defective parts. Listed as a recall by all information I seen, I was obligated to pay a little over $300 for the "recall". once finally getting a chance taking it back in because the issue was never fixed, they run tests, and tell me the compressor is bad and is going to cost $1400, more than the $1200 it was the first time. Above all, the business practices in which they account for the recalls needs to be evaluated. The portion of the cost of the first work on the ac system was labelled as "goodwill" which is the reason they are refusing to fix it this time. They said "good will" is a one time thing. This is also how they obligated me to pay for part of a recalled part that at the time they told me was a "voluntary recall" and would therefore not be subject to the standard laws surrounding recalls. Honda is genuinely up to no good and needs to be thoroughly evaluated.
A/C stopped blowing cold air. This should be a recall item. They refuse to fix it under the warranty bc it's over 3yrs old. I've never had any issue with Honda's I've had. Very poor customer service considering all of the complaints!
Air conditioner does not work. It only blows warm/hot air. The vehicle has 32,707 miles on it. Honda says it's out of warranty and will not cover the cost of repair. Honda is putting bad parts into cars and not fixing the problem. Thousands of vehicles have the same issue.
My car was parked in the parking lot and was hit in the driver's door part while I wasn't in the vehicle, whoever did it, did't leave a note or anything saying or explaining what happened.
2018 Honda Civic LX condenser leaked out all its freon. Condenser has no damage from foreign objects or impact. Vehicle is only two thousand miles out of warranty. Many other similar vehicles have condenser recalls but Honda refuses to pay for repairs because they say my VIN is not on the list.
Since shortly after I got my car, brand new, it started to stall a little bit as I went to turn, if I had to stop or slow down beforehand. It got worse as time went on. I told Honda before my first year was up and he told me to just take off eco. I did, but eventually it started doing that without eco. I'm afraid it's gonna do that when I have to turn left onto a busy road and not be able to get out of the way fast enough. Both eco and non eco should work efficiently. The date below is an estimate of when it started. It's been a couple years.
I was in the freeway when something sounded from the outside of my car like three times, I wondered what it was and after I parked the car I saw my sunroof broken.
Car is babied. A/C died completely at 21K miles and 14 months of ownership. Many other Civic owners are reporting same issue. Tsb exists but recall is not yet created. This should be recalled and warranty for the specific system extended.
The air condenser is leaking. Although there is a recall on 2016-2018 Honda Civics, my car for the same failure was not covered. I was charged $ 500 for freon refill but still, there is a leak and would cost me more than $1000 to repair.
Air conditioner has stopped working. Blowing out muggy or hot air instead of cold air. This happens when being stationary and driving on roadways. This is a safety issue to driver and passengers. It was also know problem to Honda and they did nothing to tell potential buyers about the known issue. There is also a class action suit. According to the class action it involves 2016-2018 Honda Civics. The only action Honda took was extend the warranty to 10 years and unlimited mileage. They never notified me of this warranty. I called the dealer and they need to do a diagnostic test before even looking at the air conditioner. First why should there be a diagnostic test done. Nothing in the service bulletin (tsb) 19-091 concerning A/C condensers that came from the factory defective in 2016-2018 Honda Civics never mentions a diagnostic be completed first. Why should I have to pay for anything since Honda knew about this issue! there should be a recall, and repair issued to dealers at no extra cost to the customer.. I have only had my car for 2 years.
A D V E R T I S E M E N T S
- Sherman Oaks, CA, USA