This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rodents have chewed through the wiring on my vehicle twice within 7 days. Dealer fix of "rodent-deterrent" tape did not work. All systems are compromised by this occurrence -- emissions, braking, acceleration, lane-keep asist, etc. Using soy-based wiring on vital components is not safe for the consumer.
When I was driving my new 2023 Honda Civic Touring-??s the engine started running rough and the check light indicators came on with the following items to -??See your dealer-?? despite this car being less than 3 months old and with just over 1,000 miles on the odometer: - Brake System Problem-?? - Electric Power Steering System Problem-?? - Electric Parking Brake System Problem-?? - Tire Pressure Monitor System Problem-?? - Emission System Problem-?? Some of these above items negatively affect the safe operation of the vehicle and increase risk to the occupant(s). After coordinating with the Honda dealership where we purchased this Civic and the Honda Roadside Assistance, they towed our disabled Civic to the closest Honda dealership. A Honda Service Advisor informed us our Civic had a major engine issue (cracked engine block) which was a manufacturer's defect. After 36 days they completed the major warranty repairs totaling over $6,000 (primarily replaced the engine short block which eliminated the above listed issues). It should be noted, the two local Honda dealerships and Honda Roadside Assistance (1-800-864-5211) were very professional and helpful. However, to our surprise the American Honda Motor Co, Inc; Honda Automotive Customer Service, (https://crrs.secure.force.com/service/honda2c) has been unresponsive.
I first received the brand new car with 25 miles on May 5th, 2023. I had it for about an hour and it completely shut down on me in the middle of the road so I took it back that same day and it took them over 2 weeks to give it back to me, I finally received yesterday once again and this morning it broke down on me once again in the middle of traffic and it was due to the same issue that was -??supposedly fixed.-?? I have a 3 year old with me most of the times and if that were to happen in the interstate and the car completely breaks down like it always is, not only would it most likely cost my life but it would cause my 3 year old sisters as well. This car is not reliable at all and I would honestly prefer a different one.
The week of February 26, 2023 I was sitting at the traffic light and when I went to press the gas the car wouldn't move and it shut off. So it appears that the auto start stop did not re-engage. I had to put on my blinkers so that traffic could go around me. I pressed some buttons and it finally started up after a minute or so. Pretty alarming considering that I only had the car for 2 months and it's a brand new 2023. Also, on 3/6 I went to start my car and it wouldn't start. It asked me to place my key fob on the start stop button. Then the car started. I took it to the dealer and they can't find anything wrong and that's even more scarier. Also, the car seems to gas up when it's in park and I have my foot on the brake but no one can explain what's going on with my brand new car.
A D V E R T I S E M E N T S
- Seattle, WA, USA