This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My steering wheel gets stuck when I-??m driving on the highway, causing me to have to pull the wheel to unstick. This happens frequently, every couple of seconds and makes driving feel less safe and I feel like I-??m zig zagging while driving. I-??ve notified my dealership since late December of last year and still have not been able to get a repair, there is no estimated time for getting the part which Honda says is on back order. Honda has denied to provide a rental while I wait and offered no alternative solution while I wait. I-??m worried that driving the car like this puts me and others at risk for a car accident. I bought the car brand new last September. Any help you can provide to at least make Honda provide speedier repairs.
I bought my car in July 2023. The steering wheel always felt stiff but i assumed it needed to be "broken in" so I thought nothing of it. Since November 2023, my steering wheel feels sticky when I'm driving straight. Sometimes it feels like I'm fighting my steering wheel before it allows me to adjust it. I've gotten it inspected at the dealership and the technician was able to reproduce the sticky feeling. There hasn't been any lights illuminated that would've signified a steering issue.
The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, the vehicle was steering to the right independently. The vehicle was taken to the local dealer, where it was determined that the vehicle needed an alignment. The vehicle was repaired, however, the failure reoccurred. The vehicle was then taken back to the local dealer, where the transmission fluid was flushed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V704000 (Steering) however, the recall repair was not performed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
My steering wheel is sticking. When I'm on a straight road it seems to get stuck especially wind the wind is blowing. This is something that's happening continuously. You have to try and over correct it without snatching the wheel.
- Sledge, MS, USA
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"Sticky" steering is the problem. Not constant but now almost every time I drive the vehicle. Most of my driving is in town so some 30mph - 55mph roads. It happens at any speed in that range. Rather than the normal smooth steering, the steering wheel gets stuck, not like you can't control the vehicle but little 1/8 to 1/4" spaces where you have to turn the wheel harder left or right to break the "hold" and sometimes back and forth in both directions it will just continue. It does make it difficult to stay in your center space of your lane without bebopping back and forth. I don't know for sure but a police officer might even suspect something is wrong with you if following from behind. No warning lights on dash. I brought the 2023 Civic into the dealer for recall 23-085 + the sticky steering I described. The service advisor told me they could not duplicate it, which I expected but the car was ready for me to pick up! She even told me a service manager with the most years of experience took it out and couldn't duplicate it. That was mildly impressive bringing in the veteran of the group but when I left with the car, I looked on the invoice and saw that Mileage in was 2218 and Mileage out was 2219. 1 mile (or less) to try to duplicate a problem, with steering? The way I came to this conclusion of the problem was by searching for on the internet and I found that it was already being looked into by the NHTSA. I even shared a link with the service provider before picking the car up hoping for some actual service and was told: "I fully understand the concern but if we cant duplicate it i cant just order a part and hope it fails when honda corporate gets the part for inspection we have to duplicate it to be sure we are ordering the part based on actual findings. If that happens, then Honda will make us take the part back and "own" it. I love my Honda dealership overall and the Service Advisor was great but I think her hands are tied. This was disappointing.
When driving the car after about 30-35 MPH, the steering wheel becomes a tug of war. Steering will continuously get stuck in a certain direction, causing operator to continuously over correct steering. This is becoming more and more of a problem, which is now a danger in driving. The dealership has confirmed the issue after inspecting the system and driving the car. There has not been any warning lights what so ever when this failure started. Honda should be switching drivers out of there cars for newer year. Car has only 9800 miles.
When driving at freeway speeds and some in town speeds 40 mph and up and also when turning at those speed especially on banked turns the steering becomes stuck and takes a lot to unstick and momentarily scary. And you can hear a click or clunking noise when it unsticks. Sometimes after driving the car for a long period you can feel it get stuck by just sitting still and turning the wheel to the left and holding it for a few seconds as you would be in a real turn and it will stick and clunk. I-??ve even went into a bank to turn a couple times and was able to let go of the wheel and it maintained the turning angle by itself without any lane keep assist options on at all and it has done this multiple times. Also after driving for a good amount of time when you were on the freeway at speeds of 60 to 70 and maybe even faster the car will not drive straight it will click to the left or just click to the right so I basically zigzag down the lanes. It is not smooth like traditional steering. I took it to the dealer and they said they took it on a drive and it could not replicate the issue but I think they did not even take it on the freeway because there is no way it did not do that again because when I left it was still sticking. They said they checked the EPS and it passed inspection no repair necessary but it is still sticking. The Honda dealer I took it to just kept telling me this is normal driving conditions and everyone complains of the same thing and they tell them that it-??s all normal. The safety risk is when you give it a hard push to unstick it sometimes it goes almost into the next lane like over correction and could possibly hit another car and cause an accident. No lights or sensors came on the dash at all this has been going on for the last I would say 10,000 miles getting progressively worse. I don-??t think the dealer actually drove it long or far enoughThey seem like they wanted me out of there and I was making this up.
I have noticed this issue sporadically when traveling at speeds usually below 50 mph. I've mostly only noticed this when traveling straight. Sometimes it will occur in small turns though. When the steering wheel is in the same position for some time (usually when traveling straight) and small corrections are needed to stay centered in the lane, I notice the steering wheel itself have a "sticking" type feeling. It requires more than a normal amount of force to get it out of this "sticking" feeling and resume normal control of my steering wheel. This is concerning because it affects driving safely. For being such a new car it is unacceptable.
I have noticed this issue sporadically when traveling at speeds usually below 50 mph. I've mostly only noticed this when traveling straight. Sometimes it will occur in small turns though. When the steering wheel is in the same position for some time (usually when traveling straight) and small corrections are needed to stay centered in the lane, I notice the steering wheel itself have a "sticking" type feeling. It requires more than a normal amount of force to get it out of this "sticking" feeling and resume normal control of my steering wheel. This is concerning because it affects driving safely. For being such a new car it is unacceptable.
While driving the vehicle on an interstate for 40 miles, the steering became "sticky" and the vehicle was difficult to change lanes/turn when needed. Vehicle has 2700 miles and it only happens when at highway speeds. No lights are on the dash. Vehicle has not been to a dealership yet.
While driving on a highway/straightaway, after the vehicle is warmed up for 25-30 minutes, the steering wheel feels stuck while it-??s straight up and down, and then skips/jumps/slips as slight adjustments are made to remain centered in the lane. I expect it to be smooth while making these small adjustments to stay centered in the lane. Sometimes you must force the adjustment to remain centered and the skip/jump/slip is more drastic. One time, I had to use more force than normal and almost over-corrected and crossed lanes. This has been happening with this vehicle for about 7 months now. Every time it's driven, this happens. Honda service says it's that lane departure feature and it's normal. I have even experienced this a couple of times while the vehicle is stopped-?"if you slightly adjust the steering wheel, the steering wheel feels like it is stuck and if you force the steering wheel it releases and skips/jumps/slips. This does not happen all the time.
I had been driving for a few hours and my car suddenly became difficult to steer. This is the first time this has happened and was very scary. The steering wheel would lock up and stick while driving on the highway. The only way to unstick the wheel was to overcorrect the steering wheel by pulling it to one side, which made me slightly swerve the vehicle. The car does not feel safe to drive anymore.
The steering -??sticks-?? and while driving it is necessary to oversteer to keep the car in the lane. This is a problem at all speeds but is especially scary at highway speeds. The car has just started doing this and has not been to the dealer yet. We have the same model car that is one year older than the one I am reporting here. It has the same issue and the dealer agreed to replace faulty steering components but it has not yet been fixed. I have already reported the other vehicle.
Steering wheel is sticking. Took it for service at Piazza Honda in Limerick Pennsylvania and I was told that they were aware of this issue on the 11th generation Honda civics. They do not know of a fix and currently have 2 other Hondas there with the same issue. This is a major safety hazard. I do not feel safe driving this car or putting my kids in the car.
My steering is becoming very stiff at speeds above 45mph. When making minor adjustments on the highway the steering requires a lot of force and sometimes will slip before actually engaging. This happened after the car reached around 10,000 miles and has been more prevalent during the colder months.
The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, upon attempting a turn, the steering wheel required increased effort, with the contact manually turning the steering wheel back to center. The contact then became aware that the electronic power steering was not functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering column sleeve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 40,000.
I believe this is related to investigation EA23003 [XXX] When driving at highway speeds, the steering seems to "stick" in position when the wheel has not moved for a short time. It seems to be more obvious on longer drives. This interferes with fine steering control like staying in lane and causes overcorrecting. I bought my car new and received it in January of 2023. I didn't start noticing it until maybe around May and it has been becoming more noticeable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Slidell, LA, USA