This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brown deer auto sales sold us an used 1998 Honda 4D sport utility, serial # [xxx] in July 2002. After driving the car 200 miles, the temp of the car was running hot and we took the car back to brown deer auto sales. The owner agreed to diagnosis the problem. The car stayed there for a month and a half and the owner said they replaced the gaskets from the motor heads. When we picked up the car, the mechanic advised us to put radiator fluid in if the car runs hot again. The car did continue to run hot and it did not seem right to have to keep adding radiator fluid and even when the car showed the fluid was full, the car still ran hot. So we took the car to another mechanic, who told us that the car had problems with the heads which was caused by faulty gaskets. The mechanic also informed us, that the gaskets could not have been replaced. We have since spent over $5000 dollars in repairing the car. We had also purchased aul insurance package, but the insurance company has denied the claim. We believe that brown deer auto sales sold us a "lemon" and lied to us about putting in new gaskets, which caused major engine damage. Updated 07/25/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
While driving at various speeds vehicle intermittently stalled. Consumer towed the vehicle to the dealer, and technician fixed the vehicle, but the problem is still occurring.
Last February, my intake gasket failed, and my mechanic was told by the Honda parts manager that this was a common problem with my year Passport. The gaskets were faulty. I wrote a letter to Honda and was dismissed because my warranty had expired. This February, I was losing oil and antifreeze. I took my Passport to my mechanic and found that, although I regularly changed my oil and the engine is extremely clean, the head is cracked and the valves are worn out. Again, my mechanic talks to the parts manager and finds out that they have had 5 Passports with the same problem in the last 6 months. This repair is going to cost me $3000. A 1998 vehicle should not be having these kind of problems. These vehicles are bad and Honda should be held responsible.
- Lawrenceburg, KY, USA
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- Glendale, WI, USA