This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All lights related to brakes lighted up on a dashboard ( and message to take it to Dealer). Took it to Dealer. Car is in the shop for over 5 weeks and they can't figure it out what's wrong. They've replaced brake booster (twice!!!!!) and that didn't fix it... Now replacing front calipers. On top of that cv axle is clicking terrible and they can't replace it because it's on long Backorder ( I'm waiting over 2 months for it already.
Service High Voltage System warning. Have had this come up on my car and I have seen that this is a design issue with the battery cooling system. I am glad that the car did not just shut off while I was driving. Honda/GM need to make this car right. And this issue is happening to everyone. Please help us.
Returning home from a 75 mile trip. No warning vehicle displayed "service high voltage system. Lost all heat from HVAC system. No defrost, blew cold air. Display of power usage used was not accurate. Car manual mentioned the vehicle could be disabled if the warning was not seen by a Honda dealer service center.
Drove off the dealer lot with a brand new prologue with 31 miles on the odometer. Taking a left hand turn out of the dealer lot, I immediately hear a clicking/clunking noise coming from the front end. It-??s my understanding that this is due to a CV joint in the drivetrain. Honda does not have a solution available.
Front differential is making loud clicking noises when turning right and is failing according to service center but Honda has no remedy for this and they can't assure me that it is safe to drive in this condition.
Loud clicking from the front axle area when making a left turn. Typically happens when making a quicker left turn. Has occurred three times in a ten day period.
Twice the prologue warnings have come on that state -??service high voltage system" and "reduced acceleration. There is no AC/HEAT in the vehicle under 35 degrees. Under 6000 miles
Vehicle makes a loud banging noise when turning. Dealer Service Department inspected car and stated the front axles need to be replaced. There are no parts available and the time frame for repair is unknown.
CV drive shaft axels are bad from factory and make a clicking sound while driving, making sharp turns, or backing out of parking space. Honda says replacement part are on back order for over 1 month.
I purchased a Honda Prologue from my local dealer with just 8 miles on it. At 97 miles, multiple warning lights appeared, including "Service High Voltage System" and "Service Vehicle Soon." Additionally, the vehicle would not allow me to charge the battery once these warnings were displayed and acceleration was reduced. I took it to the dealer, where they diagnosed an overcharged AC system causing battery cooling issues. They removed 1.270 kg from the system, cleared the codes, and tested to ensure proper levels before returning the vehicle to me. After driving for another week, the same warning lights reappeared, and now, with only 360 miles on it, the vehicle is back at the dealer for further diagnosis for the same warning lights. It does not appear an overcharged AC system was the cause. For a brand-new car with less than 500 miles, this is completely unacceptable from Honda.
Front CV axles are bad. Honda dealer diagnosed front left axle as needing to be replaced. Front right axle is now behaving the same. Parts are on back order. I am forced to live with a loud/malfunctioning CV axle.
Unable to charge the vehicle or heat the cabin of the car when running. When turning the heat up a burning odor was observed. Dashboard warning messages state -??service high voltage system-??, -??service vehicle soon-??, and reduced acceleration, drive with care. The dealership has been in contact with the manufacturer to try and address the issue but recommended parts are on back order with no ETA. Vehicle was purchased new with 127 miles on odometer and problem occurred at about 700 miles, 3 weeks after taking possession of the vehicle.
UNKNOWN. When accelerating from stop while turning, a clicking/knocking sound comes from the front end indicative of an impending CV joint/driveline/steering failure.
Car makes clicking/knocking noise in front end when turning left or right. Took to dealership and they said it is likely CV joint issue. Part is on back order and awaiting part for replacement. Unclear how safe it is to drive in this condition. Occurred with around 2000 miles on the car.
A D V E R T I S E M E N T S
- Crown Point, IN, USA