8.5

pretty bad
Typical Repair Cost:
No data
Average Mileage:
59,350 miles
Total Complaints:
11 complaints

Most Common Solutions:

  1. not sure (8 reports)
  2. my brakes fixed at no charge (1 reports)
  3. replace ABS system (1 reports)
  4. replace master cylinder (1 reports)
2009 Hyundai Genesis brakes problems

brakes problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2009 Hyundai Genesis:

Unsubscribe any time. We don't sell/share your email.

2009 Hyundai Genesis Owner Comments

problem #11

Dec 212015

Genesis ES V6

  • Automatic transmission
  • 65,000 miles

A D V E R T I S E M E N T S

Complete loss of braking in 2009 Hyundai Genesis; Very dangerous and could have caused a FATAL car crash killing members of my family. Columbia Hyunda-Cincinnati, has advised me that the problem is NOT the master cylinder, BUT rather the problem is caused by failure of the ABS control unit. Apparently failure of the ABS unit in this car:

Occurs without a visual warning to the driver.

Completely disables the brakes, creating a fatal driving condition.

Hyundai has agreed to replace the ABS control box at no charge, but has NOT committed to revising the design to a safer design.

- ajwerner, Cincinnati, OH, US

problem #10

Oct 222015

Genesis V6

  • Automatic transmission
  • 18,540 miles

It happened yesterday. Never had any issues with my Genesis V6 2009, Car of the Year as I recall, except maybe my seat belt buckle casing falling apart. As soon as I left the garage, I could tell something was wrong with the brakes, like stepping on a plum. Pedal dropped a long way before engaging. I learned quickly to stay back and pump the brakes, so I could get home safely.

Now, look at my mileage. That is no typo! Just 18540 miles and the darn brakes are shot?? That tells us it is not from over use!

So in checking the Internet, found the news about recall #114, because I sure do not remember my dealer telling me, and this helpful/informative site. I called Hyundai, got a case opened and now awaiting a call from my dealer. Now the only time my dealer wants to see me is when he wants to sell me a new car. Hardin Hyundai of Anaheim....I am still waiting on my tail light recall! So let us see how, or if, Mr. Hardin responds this time. Maybe I will be pleasantly surprised...Prompt and under Hyundai recall warranty. I will let you know.

Update from Oct 31, 2015: Well, things started off rather optimistically. Hardin Hyundai called in about an hour, very enthusiastic to solve my problems. Set an appt for Monday noon to take the car in. The ride over with "maybe" brakes was a white knuckler! After about an hour the rental car showed up...supposedly on Hardin...and by Wednesday I should hear.

No call on Wednesday. No call Thursday; I called and was put into voicemail. No call Friday; I called and was told my service manager was off today. When I comment did that mean I can not find out about my car, I was transferred to another service manager and then went into voicemail once again. No call Saturday, went into voicemail. Called again Saturday before closing and was put through to the Service Department where the phone rang for seven straight minutes until Parts answered and I was sent on again to Service Department where a human actually answered. "Looks like they had to order parts...brake cylinder, tail light and seat belt housing (my three complaints)...and it takes about a week". Another promise to call Monday.

So, one week in: no answers, no car. Stay tuned.

Update from Nov 7, 2015: Well, now eleven (11) days later, and my Genesis is back in my garage at last! Yes, it took a long time to put things right, but now time to acknowledge those whom did the right thing.

Cudos to Hyundai Corporate! Two weeks ago, I called them after getting information from this web site. Hyundai assigned a case number immediately and said my Dealer would call. Sure enough, got the call and the Case Number made things happen. Hyundai called three more times to ask how the Dealer was responding. I imagine I will get another call for final satisfaction. No charge to repair my car. WELL DONE, HYUNDAI.

Cudos to Hardin Hyundai. Yes it took eleven days. And yes there was the alleged back and forth negotiations between Hardin and Hyundai as to whom would pay what. And yes, there was the alleged out of stock and back order of parts to do the job. But, the job got done at no charge.

Hardin also took care of prior recall notices for tail light circuit and a door handle issue. I had actually been to Hardin months before for the tail light, WITH AN APPOINTMENT, only to be turned away because I should not have come that way(?) and there were no parts available.

And lastly, cudos to MATT at HARDIN for fixing my seat belt buckle at no charge to me. The plastic housing around the seat belt buckle fell apart. This made guiding the tang into buckle difficult and at times the tang would slip free. I considered this dangerous and expected this to be covered by Hyundai. From the one half of the plastic housing I found under my seat, you could see how the connecting nipples had broken off. But Matt said Hyundai said no dice, customer must pay....car too old! Hardin wanted $156 to fix....obviously, this was for replacing the entire seat belt unit that bolts into the floor boards....and labor was $40, which my have been within that cost.

I said are you kidding me. Give me back the plastic one half and I will duck tape it in place! As I came to pick up my car, Matt says he was still negotiating with Hyundai to handle my seat belt buckle and to wait 10 minutes. Forty minutes later, Matt tells me they replaced my seat belt at no charge to me and Hardin and Hyundai would fight it out. True or not, it was fixed and THANK YOU MATT!

So. all's well that ends well.

- Graham L., Anaheim, CA, US

problem #9

Sep 192015

Genesis V6

  • Automatic transmission
  • 34,450 miles

Our 2009 Genesis was sailing along without any problems. We had responded to Campaign #114 for the rake light.

On September 19, 2015, my wife needed to come to a sudden stop near a red light. The brake pedal went to the floor and she rolled into the intersection. By pumping the brake she was able to eventually stop the car. This occurred again about 10 miles down the road.

The car was taken to the local dealership. They have had it for over two weeks and cannot replicate the problem. Hyundai will not consider coverage unless the problem is repeated by the dealer. The dealer is reluctant to have their staff involved in an accident (you can imagine how I feel about driving it without a repair).

From everything I can read, the problem resides in the ABS module. I need Hyundai to step up to the plate and cover this even if it does not reoccur on command. It is a very serious safety issue. I won't drive it until it is repaired and I certainly can't sell it with this problem unaddressed.

The irony is that we were very pleased with this car - until now.

I am not alone in experiencing this serious brake failure on the 2009 Genesis. Please help, Hyundai, before serious injuries occur.

- Ron J., Turlock, CA, US

problem #8

Oct 012012

Genesis Sedan 3.8L V6

  • Automatic transmission
  • 50,000 miles

A D V E R T I S E M E N T S

All was great with the car until one night after school heading toward a red light I put on the brakes and she just decided to give me the middle finger instead of decelerating. I stood on the brake with both feet, back straight as a board, eyes like buckwheat! I had to pull into the turn lane to complete the stop. I pumped the brake and it pumped up to about 1/2 braking power. I made it home, 25 miles away. I took it to the local dealership and low and behold, there's a recall on it! It was supposedly something to do with the brake FLUID. Almost as if the DOT rating on the factory fluid were too low and the fluid was boiling in the lines. Who knows...but, it didn't work. It was late when I picked it up and it went nearly to the floor when I pulled to the end of their parking lot to turn right and head home. Since it did stop, it was late and they were already closed...I just drove home. TBC in another post

- thaiboxing101, Enterprise, AL, US

problem #7

Oct 242012

Genesis Sedan 3.8L V6

  • Automatic transmission
  • 50,200 miles

Continued from first attempt by dealer to fix the problem via a recall service.....

A day or two later I had the chance to pull back in to the dealership and they checked why the brake pedal was going so low to the floor before engaging and did not have full braking power....after performing the brake fluid replacement recall earlier that month. It turned out to be a faulty brake master cylinder. They replaced it and I went on my happy way a day or two later.

Other than SH!TTY gas mileage (18-23 mpg avg) it is a superb vehicle. Resale is crap though.

- thaiboxing101, Enterprise, AL, US

problem #6

Jun 242014

Genesis 3.8L V6

  • Automatic transmission
  • 80,000 miles

Same issue as other GENESIS owners. Brake pedal failed AFTER i have dutifully succumbed to Hyundai's brake switch and brake fluid recalls. Rear brake lights diode also has failed once and was replaced under warranty at no charge. However, rear brake diode has failed once again and dealership is claiming that I must pay as it is now out of warranty. Currently the dealership (Lia Hyundai, Albany, NY) is replacing the master cylinder and haven't brought to my attention the failed ABS control module that I'm now hearing about. This is a lot of aggravation for a lot of people that Hyundai should just simply acknowledge and correct.

- Neil R., Loudonville, NY, canada

problem #5

Nov 132013

Genesis 4.6L

  • Automatic transmission
  • 88,743 miles

A D V E R T I S E M E N T S

click to see larger images

brake failure brake failure brake failure brake failure

Well I wish I had been as lucky as the other brake failure reports I have read on here about the Hyundai Genesis. I had the misfortune of mine failing when trying to stop for deer crossing the road. I was only traveling at about 40 mph when some deer jumped across the road, when I stepped on the breaks they just hit the floor. My only other option was to try and dodge the deer, unfortunately there happened to be a 3 foot tall tree stump just off in the shoulder where my car swerved... I hit the stump and flipped about 3 to 4 times. I remember the airbag and then waking up sitting straight up in the car. I had to kick the door open to get out... ITS AMAZING I DIDN'T DIE... I had no injuries except a minor concussion....

I haven't received anything in the mail nor a call from my dealer warning me about the issue.... I have included photos and if you notice only one airbag deployed while my car rolled a possible 4 times.. This is another issue I will be taking up with Hyundai...This is supposed to be a safe car and the only thing that saved me is GOD and I thank him because Hyundai created the problem to start with and look how it effected me..

- Mike P., Johnson City, TN, US

problem #4

Oct 042013

Genesis 3.8L V6

  • Automatic transmission
  • 85,057 miles

While my wife and daughter was returning from a trip, she notice that when she press on the brakes that the pedal would go to the floor. There was no warning light came on to indicate a brake problem. When she got home, I checked to see if there was a brake fluid leak. I found nothing. I later took my car to the dealership and they told my that my abs hydraulic pump had went out. I called the hyundai 800 # and they said that since the warrenty had expired there was nothing that they could do. Hyundai knows that these pumps are a defect problem and refuse to issue a recall. BMW has the same problem, but they have issue a recall on their cars. I have lost all confidence in Hyundai. I hope and pray that no one losses their life because of Hyundai's negligence. What will it take for them to honor a recall??

- hcmein, Opelousas, LA, US

problem #3

Sep 262013

Genesis

  • Automatic transmission
  • 52,900 miles

Was driving and was about to right turn when the lights turn yellow and I step on a brake it was soft and the car did not slow down. So, I have to turn right on a red light. Good thing there was no car coming on the other side. Everytime, I have to step on the break pedal all the way just to have the car in full stop. I brought the car to the dealer and they said that the car is not safe to drive due to the brake system. The car is being fixed through my extended warranty. The cost could have been $2000+. The break was so bad that it is scary to drive.

- nyca, Murrieta, CA, US

problem #2

Aug 302013

Genesis V8

  • Automatic transmission
  • 66,640 miles

Travelling at approximately 30 to 40 mph, observed traffic slowing in front of me. Fortunately I had plenty of stopping distance. .....because, I applied my brakes and to my astonishment MY BRAKE PEDAL WENT TO THE FLOOR! After pumping the brake pedal, I began to feel it grab. For the next couple of miles I kept plenty of distance between me and the car in front of me; because, my brake pedal continued to GO TO THE FLOOR. I was not happy to say the least! Shortly after this occurred, I pulled over and checked my brake fluid level. The level was normal and there were no visible leaks under my vehicle. I have since travelled an additional 100 +/- miles and have not experienced another brake pedal failure. However, the vehicle will be going to the dealership after the Labor Day holiday and I will be demandIing that my Master Cylinder be replaced. I do not want to experience this again; especially with my small children in the vehicle.

My vehicle has less than 67, 000 miles on it and has never been involved in a collision. As a retired Trooper, I have driven in all sorts of conditions and at all types of speed and I HAVE NEVER HAD A BRAKE FAILURE ISSUE!! I service my vehicle regularly.

- md trooper, Westminster, MD, US

problem #1

May 032013

Genesis

  • Automatic transmission
  • 61,000 miles

I just had a recent incident with my brake pedal going to the floor and the car not stopping. I was a proud owner of a 2009 Hyundai Genesis with approx. 61k miles. Now I’m very nervous and terrified to drive this car as I have no confidence in its mechanical soundness or reliability to stop.

Last week I was driving my car thank God just around town and not on the highway like I am usually or with my children in the car, on a very sunny day with no wet roads as I approached a red light with cars stopped at the light in both lanes, I pressed down on the brake and to my surprise the brake pedal hit the floor. I was going about 30 mph I was in panic mode as I started pumping the brakes and nothing. I started slowing down only because I was so far behind the other cars when I had taken my foot of the gas pedal. Well I stopped unfortunately only because the car in front of me stopped me.

There was not much damage to my car and the car was drivable. I had it towed because I was afraid to drive it to the dealership, where they could check it out and FIX the problem. That was 4:30 PM on Friday the service agent said they would not be able to check it till the AM. On Saturday at 8:55 AM the dealerships got back to me and guess what they couldn’t duplicate the problem, so the service agent told me he had drained the brakes and bled the lines and changed the brake fluid to DOT 4 and the car was ready to pick up. I told him he was going to have to speak to my husband because I felt he was being very condescending and short with me. My husband spoke with him and he agreed he wouldn’t want his wife driving the car either, so his recommendation was to leave the car and have the manager drive the car for the remainder of the weekend to see if he could duplicate the problem. Well on Monday afternoon we got a call and were told to come pick the car up as they could not duplicate the problem and couldn’t replace any part without duplicating the malfunction. We now have the car back in our possession. With reading different threads from forums and other articles we truly are dissatisfied with how Coconut Creek Hyundai has handled our situation and worse yet have a car we feel is unsafe to be driving.

I posted letters to Hyundai USA and my Hyundai dealership's facebook pages the posts were taken down I have yet to hear from my dealership however Hyundai USA has responded with there policy of not changing parts unless they can duplicate the problem. They are very sorry and understand how I feel. How would they understand since I'm the one getting in this car. They were going to call and speak with my dealership and get back to me in 24 - 72 hours. Still waiting on a response.

- Holly D., Coconut Creek, FL, US

Not what you are looking for?