2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,283 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Genesis brakes problems

brakes problem

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2012 Hyundai Genesis Owner Comments

problem #13

Oct 302021

Genesis

  • miles

A D V E R T I S E M E N T S

Brake system failure. Brake pedal and goes all the way to the floor. Hyundai dealership explained that the HECU has failed. In 2014 there was a recall on this car for this issue, Hyundai Recall 114. This recall was for "GENESIS SEDAN HECU INSPECTION AND BRAKE FLUID REPLACEMENT". The known issue is that the part breaks down over time and just changing the brake fluid doesn-€™t stop the corrosion process. The HECU part should have been replaced and not allowed to degrade further as it has now done on my vehicle.

- Lenexa, KS, USA

problem #12

Feb 012020

Genesis

  • 46,000 miles
The contact owns a 2012 Hyundai Genesis. The contact stated received a recall notification of NHTSA campaign number: 13V489000 (service brakes, hydraulic) and had the vehicle serviced at all star Hyundai (3950 century ct, pittsburg, ca 94565). The contact stated that one day after starting the vehicle, the brake pedal depressed to the floorboard without warning. The contact took the vehicle to dick hannah VW of portland (12345 E burnside St, portland, or 97233) where the hydraulic electric control unit was replaced due to the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 46,000.

- Walnut Creek, CA, USA

problem #11

Oct 272019

Genesis

  • miles
The brake pedal of my car is soft and deep, and the braking is not done properly. After about a month and a half, the symptoms appeared and I changed the brake pads. Every day driving is a continuation of tension. I went to the designated service center and inspected it. During the re-run, the same phenomenon continued, and after a week again, I had to change the ABS module. How much of an ABS module does it have grounded like a brake pad? I can't understand it. I looked at the internet and the model I was riding was subject to recall.

- Alpharetta, GA, USA

problem #10

Nov 202019

Genesis

  • miles

A D V E R T I S E M E N T S

I own a 2012 Hyundai Genesis and experience a very low grip on my brake pedal. It has just been confirmed from a Hyundai dealership that the hecu is bad and needs to be replaced (11/20/19). Hyundai has recalled certain model year 2009-2012 Genesis sedans under recall 114 or NHTSA campaign 13V489 for the hecu. I have been told, however, that my VIN does not qualify for the safety repair. I find it highly unusual that I am experiencing the identical problem that so many other Genesis sedans have faced, yet am being denied the necessary repair. I am asking that my VIN be included in the recall as I am very concerned for my safety at this point. Keeping in mind the safety of others as well, all Genesis sedans made during 2009 and 2012 should be re-looked at again. It is a $3000 fix and I cannot tell you how unfair it is to know that other Hyundai Genesis owners have had their hecu's replaced under the recall. Why is their safety more important than mine?

- Davidson, NC, USA

problem #9

Jul 172018

Genesis

  • 83,021 miles
The contact owns a 2012 Hyundai Genesis. While driving 40 mph, the brake pedal was depressed, but the vehicle failed to stop. There were no warning indicators illuminated. The contact mentioned that the vehicle drifted until it came to a complete stop. The vehicle was taken to long Hyundai (6039 international dr, chattanooga, tn 37421, (423) 243-3368) where the contact was informed that the ABS control unit need to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 83,021.

- Ooltewah, TN, USA

problem #8

Jul 022018

Genesis

  • 99,998 miles
The contact owns a 2012 Hyundai Genesis. The contact stated that extreme pressure had to be applied to the brake pedal in order to stop the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the hydraulic electronic control unit needed to be replaced. The dealer (antwerpen Hyundai of clarksville, 12440 auto dr., clarksville, md 21029) stated that the vehicle was not included in NHTSA campaign number: 13V489000 (service brakes, hydraulic). The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 99,998.

- Jessup, MD, USA

problem #7

Mar 072018

Genesis 8-cyl

  • 36,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Hyundai Genesis. The contact stated that the ABS system failed. The contact also stated that when driving at various speeds and depressing the brake pedal, the brakes failed to respond. The contact was able to avoid a crash. The vehicle was taken to the earnhardt Hyundai North scottsdale dealer (8445 E frank lloyd wright blvd, scottsdale, AZ 85260) where the vehicle was diagnosed. The diagnosis determined that the failure part was the ABS system and no further information was available. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000. The VIN was not provided.

- Fountain Hill, AZ, USA

problem #6

Dec 132017

Genesis

  • 32,789 miles
My ABS brake module failed on Tuesday afternoon 12/13/17. I had very little braking power, pedal goes to the floor. I bought it to the dealer and they said the brake module needs to be replaced. We were going straight and almost hit the car in front of us. I bought the Genesis in Oct. 2011 new. It is a 2012 with 32,789 miles.

- Newbury Park, CA, USA

problem #5

Nov 212017

Genesis

  • miles
Bh Genesis sedan hecu inspection and brake fluid replacement (recall 114). Brake failing, dealer diagnosis (attached) said that the brake fluid has already been change before I bought the car and that the hecu that is failing should be at my charge. Car only has 70,000 miles, 5 years old, I argued that this unit should not been failing and that they may have take too long to change the fluid that caused corrosion. Hyundai was fine for recall long overdue. Attached is diagnosis, recall from NHTSA and fine. Thank you for your help.

- Annapolis, MD, USA

problem #4

Oct 312017

Genesis

  • 77,175 miles
The contact owns a 2012 Hyundai Genesis. While driving 35 mph, the brake pedal had to be depressed to the floorboard and the vehicle eventually stopped. At every stop, the contact had to pump the brake pedal to build up the pressure. The vehicle was taken to the local dealer (nalley Hyundai, 7909 mall pkwy, lithonia, ga, 30038) where it was diagnosed that the hydraulic electronic control unit failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact took the vehicle to an independent mechanic who confirmed the same failure and informed the contact of the recall. The mechanic recommended the contact go back to the dealer. The dealer confirmed that there was a recall per NHTSA campaign number: 13V489000 (service brakes); however, the vehicle was not included in the recall. The manufacturer was made aware of the failure and did not reference the recall. Due to the warranty and because the vehicle exceeded the mileage, the repair would not be covered. The failure mileage was approximately 77,175.

- Conyers, GA, USA

problem #3

Sep 102017

Genesis

  • 69,700 miles

A D V E R T I S E M E N T S

I was driving at a speed of about 50mph when a large truck ran through a stoplight on 9/10/2017. I applied my brakes and the pedal went all the way to the floor. The vehicle slowed and I was able to narrowly avoid the truck actually by inches. My car was towed to the Hyundai dealer and has had the ABS brake module replaced. The brake fluid recall TL6 was performed 6/17/2013. On 5/26/2016 I took the Genesis to the dealer because of a similar brake failure. Dealer told me everything was normal and sent me home with the car. I was not notified that this has been a danger with this car. I feel it is a serious danger to me and to the safety of the public and I should have been notified of the danger when the fluid recall was done in 2013.

- Modesto, CA, USA

problem #2

Jul 032017

Genesis

  • 150,000 miles
While driving the car to work I noticed that the brakes suddenly went soft. The car would slow down when I hit the pedal but in order to stop the car I had to nearly press the brake pedal to the floor. Later in the same drive the brakes functioned normally. I didn't notice another problem with the brakes for at least a week until my daughter drove the car and nearly hit someone because the brakes did not stop as she expected. I noticed that if I pumped the brake pedal the pressure would return for a while but then it would go soft again once I drove it and the pedal is pressed. At the point the pressure would not return consistently and it was questionable if the car would stop I took it to the dealership. The service department informed me that the ABS module has failed and that it would be a matter of time before my brakes would totally fail. There was no indication of the ABS module failing. No ABS light; no brake light; no check engine light. For this to affect the safety system of the car I would expect there to be some type of indication of failure. The dealer informed me that the module is $2200 for replacement! the car is only 5 years old why would the ABS module fail in such a relatively new vehicle?

- Townsend, DE, USA

problem #1

Jun 252017

Genesis

  • 46,000 miles
The contact owns a 2012 Hyundai Genesis. When the vehicle was started, the brake pedal was depressed and traveled to the floorboard. The vehicle was taken to safford Hyundai (located at 7615 loisdale road, springfield, va 22150, tel: (703) 776-9040) to be diagnosed. The contact was informed that the hydraulic electronic control unit failed and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 13V489000 (service brakes, hydraulic). The manufacturer was notified of the failure. The contact was provided case number: 10367277. The approximate failure mileage was 46,000.

- Springfield, VA, USA

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