My car was robbed. It was robbed because the door lock was broken into, and the ignition was started with a USB cord (the "Kia Boys" tiktok challenge). When my car was recovered the engine was also damaged, necessitating deep engine repairs that I could not afford. My insurance hasn't agreed to cover it despite Comprehensive coverage.

- Oakland, CA, USA

Each time service was required my car had suddenly stopped running without any acceleration. The start engine button would not work. Each time car was towed to Serra Hyundai. At no time, was there any mentioning of needing a new engine or engine replacement. The service dates: 01/05/2023, 01/14/2023, and 04/14/2023. My last non acceleration occurred on night of June 4, 2023. It could have been tragic. I was accelerating to get on freeway heard a loud noise like something fell from up under car then vehicle just stopped and would not accelerate leaving me stranded and cars having to go around me. This could have been a terrible accident. I had car towed to Serra Hyundai. The services being quoted to me is a new engine with estimated cost $7900. I cannot afford that amount and I-??m now without a car. However because I have kept maintenance program up on my car the service department submitted PA101761. Unfortunately, it was declined because warranty has expired. In more research, there has been a recall on 2013-2015 Genesis Coupe for the Powertrain, Engine and Suspension. Therefore, Hyundai is fully aware there is an engine issue. The National Highway Transportation and Safety Administration (NHTSA) has 149 complaints with the same engine powertrain issues. NHTSA ID# 11435981 dated October 8, 2021 had the exact same issues with vehicle and experience(s) as myself. Hyundai has issued a recall. Recall 135, NHTSA Campaign # 15V756000 and Technical Service Bulletin(TSA)#15-01-054. In my opinion, everything described in this recall and every issue I have is outlined in this campaign. I-??m being told my car VIN was not included. There have been several complaints over the years for same issue this cannot be coincidental. A recall should be issued for automatic 2013-15 Genesis Coupe to include my Vin#. Most vehicles are at or approaching 10 years and warranty expired. I currently can-??t afford new car and on fixed income, or $7900 new engine on 180,000 mile car.

- Leeds, AL, USA

The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while the vehicle was parked in the driveway and turned off, her daughter noticed big flames of fire coming from underneath the front driver's side of the vehicle at approximately 4:00 AM. The contact stated that the fire then extended to the middle of the front end of the vehicle. Additionally, the contact stated that the fire had damaged her daughter's vehicle as it was parked next to hers. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained. The vehicle remained in the contact's driveway. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

- Fort Myers, FL, USA

Last December, 12/11/2021, my son and I traveled from Pittsburgh PA to Columbus Ohio so he could buy a used car from a dealer. It was a 2013 Hyundai Genesis Coupe. We spent a few hours at the dealership, I co-signed for him, and he drove back the Hyundai while I drove my own car. Nothing was disclosed to us that we would have questioned. After a few weeks or so of driving the car, a mechanic looked at his car and told us it had been modified. I asked someone who had the same car/year/model and he confirmed this. This modification is significant, in the drive train/engine/under the hood/exhaust rather than something visual, on the outside of the car. It not only sounds far too loud as compared to the exact same year/model but drives differently. The mechanic pointed out the modifications under the hood and told us it should have been obvious to the dealer. I even googled photos of what stock engines look like and mine is definitely different. So, my son never registered the car in PA, as he wasn't sure what to do with it. He drove it for a few months for roughly 5000 miles as he had no other forms of transportation. He's been using my car instead. We can't pay for a car that just sits. It-€™s still registered with the dealer. The car has just been sitting because we're not sure how safe it is. One of the modifications that wasn't disclosed was a performance kind of muffler/exhaust. It is so loud that the driver can't hear sirens and horns. Also, we didn't know who installed these items. The driver could be exposed to dangerous fumes. We tried working with the dealer to no avail. At this point, we'd just like to return the car and get our money back that we paid the bank.

- Pittsburgh, PA, USA

My engine failed as I was coming off a highway off ramp. When it failed I briefly lost all control because the belt stopped and I had no power to steer nor. Able to shift from 5th to 6th gear. Since I was just coming off the ramp I was able to pull over safely since there was light traffic at the time. If there was any more traffic when this happened it would have caused me to not be able to control my vehicle and possibly cause a extreme accident. Once pulled over I was barely able to drive up to the exit to fully get off the highway to avoid getting hit. Once parked out of traffic, I called my insurance company to get my car towed. The engine had a extremely loud knock on the bottom half of the engine as well as noise from the top end. The issue that caused this was confirmed by an Independent service center was caused related to the TSB's Hyundai put out themselves. This exact engine has been recalled for many other model vehicles, but the Genesis Coupe was never included. When talking to Hyundai service centers they want me to pay to tow my car in, pay to have it inspected all for them to diagnose the issue & cause. Then to tell me once done this engine still is not covered in any recall. My insurance is still processing my claim for my roadside service at this time. There was absolutely no warning at all, nor any symptom of any kind. Vehicle had been serviced by Hyundai and the one time at an Independent service center, while new tires was being put on, had an oil change with using Hyundai recommended oil & Hyundai filter. The only warning was at that time it failed the lights came on my dash. The cause for this simplified to lower engine failure.

- Columbus, OH, USA

The engine consumed oil and prematurely wore out the rod bearings. This is an issue that has already been settled in a class action lawsuit. The only issue is my car isn-€™t included in the lawsuit even though it is classified as the same motor that prematurely fails.

- Shawnee, KS, USA

2013 Hyundai genesis 2dr 3.8 connecting rod bearing failure on live traffic with no lights or warnings still, car at dealer. Reviewed previous Hyundai recalls for this engine component that caused fires and Hyundai denied warranty claim.

- Farmingville, NY, USA

Vehicle was in motion as I was traveling on a highway vehicle immediate powered down, shut off and started to smoke and when I attempted to start vehicle up it started to spark.. I have noticed Hyundai has had many recalls on their engines and they are aware

- Baker, LA, USA

Transmission failed after putting in gear it makes a thump every time I put into reverse and drive this is my second transmission from Hyundai

- Austin, TX, USA

While driving on the streets my car started feeling different it would jump gears and get stuck.I will come to stop or signal lights or pull over to the side on busy streets and freeways.shut off my vehicle than restart it again.sometimes it would help and most of the time it wouldn't.I had a fire last year a small box under my hood had caught on fire I reported it to my insurance. Electric box that got on fire. While I was driving my passenger tire came off I had went through 3 tires in one day the bolts keep getting lose.I just recently purchased a new transmission and now my mechanic told me my engine is no good.what do I do I purchase this used vehicle March 23 2019. And just started having problems all since April 2020

- Riverside, CA, USA

I recently had taken my vehicle to get serviced for an oil change. 2 weeks later I'm driving and my oil warning light comes on and then my steering wheel locks up and the engine just goes out. I have never had any mechanical problems with this vehicle.

- Baton Rouge, LA, USA