This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hyundai is failing to provide the interim remedy promised in your safety recall report 21V-127 (attached). This remedy consists of simply disclosing the safe charging limit percentage for the propulsion battery. The recall report states, under remedy program, "owners will also be provided with instructions to manually lower the battery's state of charge limit via the infotainment system." I requested that information from Hyundai customer care. However they replied "currently there is no remedy available." (see attached) please direct Hyundai to make this information available forthwith so that I and other Hyundai ev owners can safely charge our vehicles.
- Tiburon, CA, USA
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- Tiburon, CA, USA