This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a problem with the steering, so thought may be my wife hit a pothole found out the sub frame was severely corroded rusted and falling apart. My family could seriously got hurt. There was no accident, But there very well could have if she continued to drive, there has to some form of responsibility of Hyundai add vehicle since it was brand new only 67,000 miles
2007 sante fe limited, sage grey one owner, garage kept, maintained regular basis, low mileage 84,000, interior and exterior in excellent condition with a kelly blue book of $4200 to $4600. Purchased at lauren Hyundai in glenview and maintained at Hyundai lincolnwood, il along with my regular mechanic. I learned yesterday that the right rear of sub frame rusted out with a both front frame rusted out and has a hole in it. It's a know issue by fed, NHTSA, series of recalls and dealer rusted out frames, sub frames and other part repairs and replacemetns. The 2007 treatment didn't work and the same issue is all over the internet with class action suits. I've also read low and high mileage cars within 2-10 years have same issue but must be covered under warranty. They resolved the older ones by spraying them one one recall and didn't upgrade their sub par parts for us cold weather salt belt states. I now lost the value, cant sell it outright and the car is deemed unsafe. I'd like assistance getting this looked at and repaired. Yes old but in great condition mechanically with a vital part of the car not code for Chicago from the beginning with a continued issue up to today. Cars that were new and a few years were getting them replaced. I that even safe after the repair? I still have value in this car and I shouldn't have to forfit from gross negligence on Hyundai motors on a vital part of the car. I was considering a trade but now find out its a major safety issue for many models. I'd like to get this looked at, repaired or work out some type of solution. Any assistance you can give me is greatly appreciated. The dealer said it's old and acted like they had no idea. Thank you.
I have had to replace the control arm 3 times, (2/2013, 4/2014, 3/2015) and about to do it a 4th time (2019). It goes bad after about 20,000 miles and affects the alignment which causes the tires to wear incorrectly. Brand new tires are get worn down on the inside edge and is not visible. This causes a safety issue. My relatively new tire blew out on the highway and nearly caused a crash. I've spent $3000 in repairs and estimate another $1000 in tires that had to be replaced prematurely. I will fill one of these out for each of the incidents described above.
I have had to replace the control arm 3 times, (2/2013, 4/2014, 3/2015) and about to do it a 4th time (2019). It goes bad after about 20,000 miles and affects the alignment which causes the tires to wear incorrectly. Brand new tires are get worn down on the inside edge and is not visible. This causes a safety issue. My relatively new tire blew out on the highway and nearly caused a crash. I've spent $3000 in repairs and estimate another $1000 in tires that had to be replaced prematurely. I will fill one of these out for each of the incidents described above.
- Columbus, OH, USA
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I have had to replace the control arm 3 times, (2/2013, 4/2014, 3/2015) and about to do it a 4th time (2019). It goes bad after about 20,000 miles and affects the alignment which causes the tires to wear incorrectly. Brand new tires are get worn down on the inside edge and is not visible. This causes a safety issue. My relatively new tire blew out on the highway and nearly caused a crash. I've spent $3000 in repairs and estimate another $1000 in tires that had to be replaced prematurely. I will fill one of these out for each of the incidents described above.
Excessive rust right rear trailing arm at subframe - is essentially rusted to the point if this joint fails it will cause an accident. This we found out that this is part of a Hyundai recall campaign 947 wen we called the dealer and Hyundai. Scheduled appointment at dealer to have checked, take pictures, order parts and repaired
I got a letter for a recall for underbody corrosion preventative care, however when I took to the dealer to get this done, the undercarrige/underbody was already too corroted/damaged and Hyundai is not willing to fix it, instead they are trying to offer me $4,800 which will not buy me a new SUV car. And this is due to a manufature deffect.
The contact owns a 2007 Hyundai Santa Fe. While driving at any speed, the vehicle jerked left and right and leaned on one side without warning. The failure caused the driver to almost lose control of the vehicle. The failure recurred a number of times. The dealer was unable to diagnose or replicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Steering & suspension :front shock absorber leaking, the vehicle bounces too much, too difficult to control the vehicle. Front struts need to be changed. Ball joints had worn out very fast because front struts are not good. All lower arms and all tie rod end worn out.that change the wheel alignment, unable to control or steer the vehicle.
Owned vehicle since new and have had all services performed. Currently 72,000 miles. Car has been plagued with clunky, noisy suspension problems since about 35,000 miles. Noises and ride at all speeds are so bad that this has to impact potential safety. Dealers have replaced power steering rack; pinion; P/S sway bar; link assembly; lower control arm (2X); P/S front stabilizer link; L/F control arm, bolt and nut. None of the "fixes" have lasted more than a few thousand miles, and we were right back to where we were. We are "easy drivers" who do no offroad or rough road driving. Were it not for these issues, this would be a "decent" SUV.
When driving at any speed and going over any minor irregularity in the road surface, distracting noises from the front suspension...squeaks, creaking and thuds are best word to describe. Very disturbing as nothing is visible according to mechanics but there is an internal problem due to the hundreds of on line complaints I'm seeing.
The contact owns a 2007 Hyundai Santa Fe. While driving at 15 mph, the contact noticed a loud clicking sound from the front driver side of the vehicle. The failure also occurred while in reverse. The vehicle was taken to a dealer where it was diagnosed that the front lower control arm bushings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,595.
I have had this Santa Fe since 2008 and have kept up with the service on this vehicle. I have been in to the dealership many times for the same noise, and that is a clunking sound when driving at speeds between 15 and 25mph. When I drive over a bump in the road, it sounds like something is loose and rattles. And it feels like the steering is more aggressive since I had all that work done. I love my Santa Fe and have never had any problems, except for that noise in the front end. I have replaced the sway bar links and struts recently, because they told me that was the problem and I still have the same noise. I saw a tbs bulletin dated back in 2008 about the steering yoke could be making that noise too. And you can feel it in the steering wheel when you hit small bumps too.
2 things are concerning. One, when driving over small cracks, bumps in roadway the suspension makes a noise that makes me think it is unstable. It is also a louder than average noise, compared to past vehicles that I have owned. Second, driving at speeds below 60 mph, everything is normal. Once speeds above 60 are reached, the steering column shakes and vibrates. The noise described earlier in paragraph one is heard. Alignment and balancing are normal. Tire tread is also normal. Neither of these two are acceptable and in my opinion is a risk.
The drive axel broke while the car was doing approximately 5 mph. When it broke, the ball joint pulled out of the right side wheel, a piece of metal flew up and tore the serpentine belt. There is a recall #112 for the 2013 Hyundai Santa Fe that the drive axel can break but I was told it does not affect my car. How does the drive axel just break. The recall affects the front right axel. Prior to it breaking, I was going down I70 at 70mph, thankfully, it didn't break at that time.
Numerous visits to the local dealer from 2010 through this visit for clunking and banging of the suspension with concerns for safety. They begrudgingly replaced a tie rod in 2011 on one side, link assembly stabilizer on both sides, lower arm assembly on left - and now that right controller arm is faulty and could cause a crash they refuse to honor the warranty. When there are concerns of safety for over 3 years for the same issue I believe they need to launch a full scale investigation. Hyundai is in the news for other suspension failures. Obviously faulty/poor quality parts are known. Hyundai needs to live up to the 60,000 mile extended warranty I had, and the 10 year 100,000 warranty I still have. The wear ad tear on this vehicle is minimal (driven to work 6 miles roundtrip and easy freeway driving maybe once a month). In addition to the suspension my passenger visor fell off the ceiling and dangles unless duct taped. Way to go Hyundai.
Exiting from a parking lot onto 7th St in phoenix AZ, vehicle suddenly accelerated and, despite brake application, entered the roadway, hitting a Mercury Grand Marquis in the side. Nobody was injured and airbags did not inflate. Once stopped, it was impossible to move the gear shift from neutral into park to release the key. Vehicle towed and, as frame was damaged as well as front end and radiator, insurance are writing the vehicle off.
I am the sole owner of a 2007 Hyundai Santa Fe, which was bought from a Hyundai dealer. For about a year, the car drove great and was quiet. The vehicle was never in a crash or driven roughly. The vehicle is only driven to and from work on government maintained roads. I have noticed a thumping and rattling sound from the front suspension when driving over small bumps. I have taken it to the dealer 7+ times for the suspension problems. Front sway bar, shocks, and misc parts have been replaced with no change in smoothness when driving. Hyundai hears the problem, but does not know what is wrong with the vehicle. They just continue to change misc parts until the warranty runs out. Please have Hyundai conduct a recall to force them to fix the problem for good. I have read numerous complaints online for the same problem. This is a safety concern because the front suspension sounds like it is falling a part when going over small cracks in the road. If Hyundai is not forced to identify the problem, how do we know our vehicle is safe.
I noticed the vehicle made a clinking sound when going over bumps; the dealer claimed it was a cd in the side pocket of the car. Second visit they claimed to inspect suspension and find nothing wrong. Third visit they reinspected suspension and replaced one piece of driver side suspension, fourth visit they inspected and replaced another piece of driver side suspension, fifth visit they realigned and did a wheel balance (which should have happened with repairs 3 and 4). Sixth visit they claimed they could not hear the clunk anymore, I am going into the seventh visit with the car still clunking and now the electronic stability control light turns on and off intermittently in everyday traffic under dry conditions at 20 mph. Each visit they tell me they will repair any damages that may be caused by a failure of a part - yeah right! in a poor economy they would rather I smash my car than have it for years (I only have 58000 miles on a 2007 vehicle).
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- Smithtown , NY, USA