This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
(Service brakes, hydraulic, exterior lighting, Recall started in 4-1-2013, Recall #13V113000. Car was brought to authorized dealer on the same occasion as mentioned below and told the vehicle did not need that repair performed.) (Air bags : Frontal Sensor/Control module, Recall started 7-24-2012, Recall #12V354000.Car was nbrought to authorized retailer and told Hyundai no longer makes the part in order to resolve this issue.) There are 5-6 different lights, all of which are mentioned for the recalls as stated above and seems to be a solvable issue. I just don't want to learn one day that my husbands cruise control did not disengage and he collided head on full speed. Hyundai needs to to start producing the part in order to fix the cars or recall them all together for fear of multiple lawsuits. Photo evidence of dash lights and screenshots of recalls can be provided upon request.
Contact owned 2009 Hyundai Santa Fe sport utility vehicle. At 2pm on July 7, 2017, driver experienced a sudden, uncommanded acceleration that caused a fatal crash that resulted in the death of the driver and two passengers. Manufacturer was informed about the subject incident. Hyundai is aware of a statistically significant number of unintended accelerations with this generation of vehicles. Other public voqs and private consumer complaints support the contacts allegations that the vehicle had a catastrophic failure with the electronic throttle control system. The 2009 Hyundai Santa Fe was not equipped with available 'smart pedal' brake throttle override technology. In 2012, Hyundai admitted that "with virtually all cars using electronic throttle control today, there remains the remote possibility for an unforeseen electronic throttle control malfunction, causing a vehicle to accelerate contrary to driver input. Although very unlikely due to various built-in electronic safety protocols, unforeseen circumstances could still exist that could cause this type of malfunction.' Hyundai introduced `this critical safety technology' on 100 percent of its new models anticipating the government might mandate it sometime in the future. 'with Hyundai's brake pedal throttle override capability, any brake pedal input by the driver, even with a runaway throttle condition, completely overrides any throttle malfunction, ' stated the director of certification and compliance affairs for Hyundai's american technical center, Inc. (hatci), said in a statement. 'it is no longer possible to have increasing engine power once the brake pedal is depressed by the driver. This adds a reassuring, incremental safeguard of control for Hyundai drivers.' Per Consumer Affairs, 'local police Agency suggests that Hyundai accelerated on its own before fatal crash'. special crash investigation.
2 issues - (1 )while turning, loses power steering momentarily, battery and seat belt lights come on temporarily (2) while driving straight at low speeds, car "bucks" as if transmission jammed or brakes locked up momentarily --both issues are intermittent, and may be unrelated--
Vehicle stalls while slowing down. When this happens, headlights and power steering and braking are lost, and the check engine light and battery light come on. Imagine driving down a dark windy road at night and losing power steering and braking and not being able to see the road. This is accurate to the experience. If I turn car off and back on, it starts just fine. It happens everywhere, on the freeway, while parking, etc. Every person I have talked to with same vehicle confirms the same. I have yet to find anyone with a fix. There is a recall out for 2010 and on for a similar issue. This issue started happening in 2015 when I purchased the car, and it has continued to happen for years.
Finally got Hyundai to replace my rusted subframe engine cradle (took almost 8 months to get parts) and after they had the car for 2 days, I went and picked it up. Everything seamed okay, but apon starting the vehicle and shifting out of park into drive, there is a loud clunk when letting off the brake to start moving. Also when backing out of my drive, going from park to reverse the same sound happens. The sound also emits when going from drive to reverse and vise versa.
- Terre Haute, IN, USA
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The contact owns a 2009 Hyundai Santa Fe. While decelerating down a hill, the vehicle downshifted into first gear without warning. The vehicle was placed in neutral and restarted. There were no warning indicators illuminated. The vehicle was taken to northtown Hyundai (3675 sheridan dr, amherst, NY 14226, (716) 992-6536), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000. The consumer stated that the vehicle accelerated uncontrollably and pulled off to the side of the road and turned off.
My vehicle was in the stationary position or was supposed to be in park. I had pulled into my driveway, put my car into park and turned the engine off. Upon exiting my vehicle with groceries in hand my vehicle started rolling (thank god I was able to get out of the way) vehicle rolled out of my driveway, across the street and into my neighbor's driveway where it came to a stop. (thank god no one was injured during this) I started my vehicle to get it out of my neighbor's driveway and noticed that even though the shifter was in park, my dash showed that my car was in reverse! attached is a photo of my dash showing that it is in "reverse" but as you can clearly see my shift lever is in park
My wife was driving the car in a parking lot and initially was unable to get the shifter into drive after being in reverse. She finally got it into gear and drove home and I attempted to shift it into park after she arrived home but it remained in drive and then neutral and would not go into park. The shift lever froze in the wrong place where D is but the electronic dashboard showed it was in neutral and I was unable to get it into park, and using the release lever for the shifter didn't work either. I was forced to leave the vehicle in neutral and put on the parking brake. I couldn't remove the key because I couldn't get the vehicle in park. It was on a small incline but the brake held the car in my driveway. As a safety precaution, I put blocks in front of the tire to prevent it from rolling. Fortunately it happened in my driveway and not on a hill trying to park. This all happened in a very short time span. I felt this is a safety issue. I had the vehicle towed to my mechanic who found that the cable running to the transmission was binding due to corrosion causing the mechanical shifter to become out of sync with the electronic controls that control what gear the transmission is in. The vehicle has been driven mostly in New Jersey and Pennsylvania so it has been exposed to a lot of road salt in the winter time. I checked on line and some of the forums show this is a common complaint with older Hyundai. My vehicle has around 140,000 miles on it.
"takata recall" my 2009 Hyundai Santa Fe, at approximately 110 miles, developed a problem, which actually results in a serious/safety problem. The problem is with the fuel system fuel gauge displaying the correct amount of fuel available in the tank. I don't know if the problem is with the fuel pumps, or the fuel sensing units in the gas tanks, or with the wiring between the gas tank and the gas gauge, or with the gas gauge itself. It doesn't matter if the vehicle is stationary or moving nor if the vehicle is slanted at an angle. Quite often the problem results in the "check engine" light coming on. So far I've only run out of gas once, and since I was on the freeway this was a very serious safety issue as I lost both my steering and braking systems. Any more I stop for fuel after about 120 miles or so. My Hyundai dealer has quoted my a price of around $3,000 (that's three thousand dollars) to fix the problem, and he said that they can't even guarantee that the problem won't reoccur. And he said that this is not included in the extended warranty which I purchased with the vehicle. This is an issue that "Hyundai" should take care of !!!
Vehicle inspection performed by manufacture certified technician. Two issues were recommended by the technician: A) new tires. All 4 tires currently on the vehicle are around 5 years old (based on the dot date of manufacture), and have been driven for over 100,000 miles (based on odometer readings from 2010 and current). B) new rear brake pads and rotors. The inspection revealed rear pads around 3 mm, and rotors showing rust. These are safety issues, which should be addressed before selling the vehicle. Regular maintenance has been performed on this vehicle, but existing records do not specify that recommended fluid/timing belt replacements were performed.
The contact owns a 2009 Hyundai Santa Fe. While driving approximately 70 mph with the cruise control engaged, the vehicle accelerated independently without warning. In addition, the contact mentioned that the brake pedal was depressed and failed to respond. The vehicle was taken to a dealer where it was diagnosed; however, the failure was unable to be duplicated. The manufacturer was not notified of the failure. The failure mileage was 138,880. Updated 02/12/16 consumer stated manufacturer agreed to pay for parts and to replace the brake switch. Had many sensor failures. Updated 5/21/18
RPM jumped without driver increasing pedal pressure, causing sudden unintended acceleration. Dealership unable to identify issue. This is the second occurrence in the last couple months.
While driving on the interstate at approximately 70 mph, using cruise control, the car suddenly lost power. I stepped on the gas and it would not accelerate. I coasted to a stop and pulled onto the shoulder. The engine was running, transmission was in gear, but the car would not move. I turned off the ignition and let it sit for a few minutes. I restarted it, had power, everything seemed normal, except the engine light remained lit. I drove approximately 10 miles to my destination. The car sat for six hours and I was then able to drive the 65 miles home without incident. Repair results: My Hyundai dealer indicated the problem was caused by a 'throttle position sensor'. they replaced the electronic component and reset the error codes in the vehicle's computer.
My 2009 Santa Fe has been accelerating during stopping (around 20-30 miles) I brought it in to dealer and they took it for a test drive acknowledging that it did in fact surge while trying to stop. They did an "update" and gave it back to me telling me if it does it again bring it back. It not only continues to do this but whatever they did made the transmission switch hard. I'm taking it back today. In my opinion this is a safety issue and something should be done about it.
The contact owns a 2009 Hyundai Santa Fe. The contact stated that while completing a right turn, a grinding sound was emitted from the vehicle. The contact took the vehicle to a local mechanic for diagnostic testing and was advised that the noise was coming from the transmission. The mechanic suggested taking the vehicle to the dealer. The contact took the vehicle to the dealer and received confirmation that there was an issue with the transmission. The vehicle was not repaired. The failure mileage was 73,000.
Upon entering the highway at 55 mph my 2009 Hyundai Santa Fe took off and the gas paddle got stuck for 15 - 20 seconds even though it felt like a life time. I stumped on brake pedal and tried to pumped the brake pedal to no avail. The RPM on my car was registered at 6-7 and the engine was very loud. I got the car to stop by placing the transmission in the neutral position. I called the nearest dealer to my home to make an appointment and they were not able to duplicate the problem. So to them there was no problem with my vehicle. To me and my two daughters this experience is a nightmare and the car is unsafe to drive. Since 2002 I bought 5 Hyundai cars (2002 sonata, 2003 Santa Fe (daughter in law drives), 2004 Santa Fe (son drives), 2004 Santa Fe (daughter drives) and my car 2009 Santa Fe. As you can see from my multiple purchases I loved driving and owning Hyundai Santa Fe's. I am very upset because we could have died! I am even more upset that Hyundai will not stand behind their products and make excuses so they will not have to make repairs. The $$$ must be worth more than peoples lives. The Hyundai dealer in North East philadelphia even had the nerve to blame me because he said not replicate the incident and it was not in the cars computer. Shame on you Hyundai, shame on you dealers. This is the last Hyundai that I will ever own, I will no longer recommend any of your cars to anyone but I will share my story with them. You lost a customer and I will join any class action suit and I will call the tv stations to report this problem. I do not think that anyone should die before you fix the problem - what about you Hyundai? peoples lives or $$$$$. I am planning on replacing the throttle position sensor and getting rid for the car. I do not want another near death experience.
I was driving on the highway and went to accelerate around another vehicle. The gas peddle was stuck full open even after letting off the gas. I made sure it was not the carpet holding the peddle down. The engine RPM's was revving very high also as the car kept accelerating out of control. After approximately 15-20 seconds the peddle released and everything was fine. The first occurrence was Sep. 2012 and I've had a second occurrence on March 2013.
I made a right turn onto my driveway using light acceleration (12 mph) to gently overcome the upward slope as I do normally. The car responded well. As I was pulling into my garage (the last 5-7 feet), I applied light pressure the accelerator to ease into my space and the car surged. During the surge, I applied as much force as I could slamming both feet (one on top of the other) on the brake, but the car responded too late. I had collided with the garage wall. There was front-end and dry-wall damage. After reviewing some reviews for my model car on edmunds.com, I realized the uncontrollable surge is a common complaint about this model SUV, which does not seem to be addressed by the company or dealers. Therefore, I have decided to file this complaint in hopes that Hyundai will investigate this situation and figure out a way to remedy these surges and keep their customers safe.
My wife and I were driving out to eat at a local restaurant. We were slowing down upon entering the parking lot. There was a loud bang and we lunged forward, like someone had hit us from behind. My wife had told me this had happened to her a few other times where she thought she hit someone or they had run into her. We took the car to the dealer and they said that they could not replicate the problem so there was nothing they could do for us. We then searched the internet and found that thousands of people seem to have the same problem with these wonderful cars! we spoke with the customer service department at Hyundai and told them of our concern with the car and we did not feel safe driving the car. The woman then told my wife to trade the car if she did not feel safe. My wife said so you want me to get rid of a car and have someone else purchase the car when there is a known problem. Her reply was, "yes I think that is what you should do." It blows my mind to think that someone would rather put the lives of people in danger than to fix a problem that is widely known.
A D V E R T I S E M E N T S
- Woodbine, NJ, USA