When it started happening we were told to touch it up with a paint pen (Which Hyundai dealership charged us for). Now paint is SIGNIFICANTLY peeling off of the hood, rear lift gate and side door. We were supposed to meet with the Hyundai rep but Dealership said he got called out of country on a large recall problem. Now they say warranty on paint is only 36,000 miles or 3 years. We went to them at approx. 35,000 miles and were given a paint pen.
This is our 3rd Hyundai and the only one we've had a problem with. Obviously the paint job is defective - I've owned cars for almost a half a century and have NEVER had this problem.
My car is Santafe Sport 2013 model.(VIN NO is 5XYZU3LB2DG061537) My unique concern is painting peel off on specific area of the vehicle.
From a year after I purchased it, painting began to peel off on front of Engine cover and front of top cover. I just thought that some object like small stones hit the area and caused slight peel off. But, the peeling area spread because paining cracked around previous peel off area which lead to attached status. I don't usually wash my vehicle since there's enough rain in Alabama. I had been to Hyundai dealer where I bought my car. I didn't know the exact terms of warranty before and painting warranty was already over. The problem continued anyway, so painting peel off spread seriously. I asked the dealer to review it again last month, but their reply was same as last year. My friends were surprised at the appearance defects of my car as they haven't seen painting problem with their or other's. I know vehicle's painting process is complex and Hyundai has good technology for it. But, I think there was unstable factors in the manufacturing process which made bad quality of painting. I really want my car to be fixed as normal one.
It seems to me that the problem of peeling paint should be something that would never occur in the era we are living in. There is enough technology out there that this should never occur. Shame on you Hyundia for not taking care of these problems when they first surfaced. A three year old car should not have it's paint coming off unless there was some sort of chemical spillage or wreck. This car was always kept clean and washed regularly with no accidents or anything spilled on it. This paint is cracking from poor materials period and Hyundia should immediately step up and fix it--WARRANTY OR NOT!!!!!!!
Paint peeling on the hood, just identical to the one pictured on this site. Took to the dealership who took pictures, but Hyundai would not consider paying. Took to a body shop who was amazed that a little rock nick would cause such peeling of paint. Very disappointed in Hyundai. This is my third Hyundai, but will not get another one.
The paint began peeling on my 2013 Sante Fe less than 37 months after purchasing it new. Mileage is high but have driven many cars much further and paint has never "let go" like this. Hyundai people are aware of this issue but refuse to take responsibility for the repair. Since the paint started peeling I have noticed quite a few other Hyundai's with the same problem. This is obviously a manufacturing defect that they have not addressed for multiple years.
- Scott S.,
Macon, GA, US
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I CALLED HYUNDAY TO HELP WITH MY PAINT PEELING CASE #9027804 AND TOLD IT RAN OUT OF WARRANTY AT 36,000 MILES AND THERE WILL NOT BE ANY HELP TO CORRECT THE PAINT PEELING OFF MY CAR. I SAID THAT THIS IS MY FOURTH HYUNDAI THAT I HAVE PURCHASED FROM THEM, AND WAS TOLD THAT IT MADE NO DIFFERENCE TO THEM. I OWE ONE MORE YEAR ON IT AND INTEND TO TRADE IT IN BUT NOT FOR A HYUNDAI SORRY TO SAY.
A D V E R T I S E M E N T S
When it started happening we were told to touch it up with a paint pen (Which Hyundai dealership charged us for). Now paint is SIGNIFICANTLY peeling off of the hood, rear lift gate and side door. We were supposed to meet with the Hyundai rep but Dealership said he got called out of country on a large recall problem. Now they say warranty on paint is only 36,000 miles or 3 years. We went to them at approx. 35,000 miles and were given a paint pen.
This is our 3rd Hyundai and the only one we've had a problem with. Obviously the paint job is defective - I've owned cars for almost a half a century and have NEVER had this problem.
HYUNDAI NEEDS TO ADDRESS THIS.
- csr, Coventry, US