This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since I bought this vehicle it has done nothing but burn oil. I do regular oil changes on a regular basis. In between these oil changes I have to add 3 to 5 quarts of oil every 2 weeks. I have only had the vehicle for 2 yrs and 6 months. I am constantly checking the oil I believe there needs to be a recall on this vehicle engine.
I bought this car brand new and have never had any problems with it until the engine seized. The car has been driven 64,691 miles. On 2/11 the car was started in a shopping center parking lot and the engine began ticking. There were no lights present. We drove it home (1 mile) and I called Piazza Hyundai. Their next diagnostic opening was for March 3rd. I made the appointment, left the car in the driveway, and called my own mechanic on Monday, hoping for a quicker repair. On 2/13 the engine still ticked and ultimately shut down on a major road a mile from my home en route to my mechanic. I had it towed to Mighty Muffler and it was declared seized on Tuesday, 2/14. I then had it towed to Piazza Hyundai where it is waiting for it's appointment. There were no lights illuminated until it shut down. After the car stopped working, the engine, oil and battery lights appeared.
On January 20, 2023 I was on my way home from work and was stopped at a traffic light. The light turned green. As I tried to accelerate forward the engine light started blinking and the vehicle moved slow and lost a lot of power and a knocking sound began. As I tried to accelerate more the knocking sound became louder. I found an engine issue after entering my vin# on the Hyundai site. It was found that for the 2013 Hyundai Santa Fe Sport there was an engine issue. I have attached this issue pertaining to my vin#. I printed this information and took these to my nearest Hyundai dealer, who stated to me that these were not official recall papers and they can't use them. I am the 3rd owner of this vehicle so I never would have received an official recall paper. I proceeded to email consumer affairs at Hyundai and sent these same attachments showing the vehicle issue with my vin#. Hyundai has emailed me back stating and I quote "We have determined your vehicle is not currently affected by any campaigns." I do not see how they determined there isn't a campaign that affects my vehicle when I have proof on paper there is an issue with these engines. My vehicle is a 2013 and under 10 years old. I found a local independent auto garage to look at my Hyundai and they have stated I need a new engine. I am at this time stuck paying out of pocket for a new engine that has clearly an issue Hyundai has had with this particular engine. Thank you for you time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was driving to work January 12th and I turned on my left blinker and touched my breaks to slow down and make a stop at a red light in a turning lane. After touching my break my car stalled for the first time since I owned the vehicle in the middle of the road. I put it in park and tried to turn it over twice. The hood of my vehicle started smoking and my engine seized up. I dropped my vehicle off at Horne Hyundai on January 18th after Pep Boys did an engine diagnostics confirming it fell under a recall I was never notified about. There were no engine lights on previous to my car breaking down and I have not heard back from Horne Hyundai since I dropped off my vehicle. Prior to the breakdown, there were not engine malfunctions. Ever since I got the car it didn't accelerate well, but thought it was the specific model of the vehicle.
Not sure if it had anything but Hyundai replaced the rod bearing due to a notice we received to bring it in. A month after this, and just after getting an oil change the check engine light turned on. Upon arriving home, my husband found the car basically on empty for oil. I took it and our mechanic confirmed this. I then took to Hyundai in Cornelius, NC and after many tests they confirmed the car was burning oil, but could not determine the reason. There were no visible leaks etc. Nothing was provided as a solution, we continued to have to due monitor the oil, add when necessary, and take it in for an oil change once a month. As of January 1st, 2023 the car lost power while my 19 yr. old son was driving it with his younger brother and the engine light started flashing. The car is now has no viable engine. I feel this is very poor handling by Hyundai and more attention should have been giving by them for their product which we paid and ended up with a bad apple. Based on what I have researched this seems to be more of a common problem.
- Maiden, NC, USA
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The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle was experiencing excessive oil consumption. An unknown dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. The VIN was unavailable.
2013 Hyundai Santa Fe Limited FWD bought 6/1/22. We bought the car used at 89,000 miles and drove it to 100,000 miles. On 12/19/22 this incident occurred. On the freeway, at speed, I experienced a sudden engine failure/loss. No warning lights prior to this loss and the car had no previous mechanical issues. Acceleration was lost with no warning, no light or indication that something was (going) wrong. I was able to coast to a stop on the side of the road. Once safely off the road I inspected the vehicle for damage, found none and opened the hood. I found no oil on the dipstick, Oil changed 3000 miles before, no interior dash warning about low/no oil. Luckily this was not during rush hour traffic or bumper to bumper where it could have completely died on me in a traveling lane and been a hazard to other drivers. Waited 3 hours for a tow and it is currently sitting at the repair shop where they provided a confirmation that the engine is seized and will need to be completely replaced. Insurance Appraiser was out Friday (12/23) at the Repair shop to look at the vehicle. Repair cost is more than the car is worth and Hyundai Warranty/Recalls are not applicable to the 3.3L V6 Engines which is what our model car has.
Hernstine Hyundai of chillicothe Ohio refused to replace my engine after it failed the inspection when I took it to have the recalls repaired and a week later my engine blew up going 65 on the highway on my way home almost causing me to get into an accident
Driving at approx. 55 mph on busy 2-way road when the engine stopped completely. There were vehicles all around me when I lost power brakes, power steering and nearly lost control. There was no prior warning. I managed to get off the road into a field. Towed to service station. They thought engine had failed but it was too big a job for them. Then had it towed to the nearest Hyundai dealer in Augusta, ME. They checked it and agreed the engine had simply frozen. According to the dealer 2 days later, Hyundai agreed that the engine had to be replaced and was covered under warranty. They have offered a rental car until the car is repaired. Dealer estimated to be 10/14/22. The dealer has been a pleasure to deal with but my problem is that this seems to be a very common issue with 2013 Hyundai Sports vehicles. After checking several websites there seem to be dozens of these incidents reported and probably many more unreported. We were very fortunate to not be in a severe accident. It seems just a matter of time before someone is killed because of this vehicle malfunction. Hyundai should have a complete recall.
* Vehicle started blowing smoke out of the tailpipe, was losing power and began to stall out, the vehicle is available for inspection and is located at my local dealership * Vehicle began to lose power and started stalling out as I was driving which could have caused an accident * The problem was reproduced by both an independent service center and the Hyundai dealership; both indicated the engine needs to be replaced * Vehicle has been inspected and tested by an independent service center and the Hyundai dealership; both indicated the engine needs to be replaced * There were no warning lamps or messages prior to the problem occurring * There is a safety recall (NHTSA Campaign Number: 17V-226) for this very issue * The dealership claims they ran the diagnostics and the vehicle is considered to be operating at a functional level and is outside of the parameters set by Hyundai for an engine replacement even though they agreed the vehicle can not be driven in its current condition and that the engine needs to be replaced * Hyundai is refusing to replace the engine * It is questionable as to whether or not the dealership conducted a proper inspection according to Hyundai's "Recall 162 Dealer Best Practices Guide" (which required testing to be conducted and results to be uploaded to HMA via utilization of the GDS mobile tablet) and Technical Service Bulleting (TSB) #17-01-047 for this recall which was published on 6/23/17 as they are is unwilling or unable to supply any testing results or parameters and did not replace the dipstick, oil or oil filter as the recall service requires *Vehicle has been at the dealership since it was towed there on 8/11/22 and we have not had use of it since 7/18/22
The engine won-??t start. The car just shut down. While drive there was a sluggish feel in the car engine. The battery in the car is good. There power everywhere in car except for the engine. The engine shutdown with no warning lights or signals at all. Had the car towed back to Family Hyundai Dealer in Tinley Park Illinois on Friday 9/19/22. Received no results as of yet from the service department. Still waiting on results of why the engine shutdown suddenly.
A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the -??check engine-?? light in the instrument cluster. Illumination of the -??engine oil pressure-?? warning lamp.
While driving vehicle on freeway car stalled and would not accelerate. Car was then pulled over to side of road.Turned vehicle off now it will not turn back on. This almost cause accident on freeway.
While driving for approximately 4 hours I heard a loud pop and the car shut off with no warning. Smoke began to come from under the hood and as I opened the hood you can see a small fire coming from underneath the engine. Luckily I was able to put out the fire and had the car towed to a mechanic who informed me that I had a hole in my engine block. Had vehicle towed to dealership and contacted Hyundai about issue. I-??m told their was a recall but I never received notice. There-??s a case being investigated by Hyundai but as of now no details. Vehicle remains at dealership until further notice.
my car is burning oil i change the oil often and after a oil change it burns about 1 to 2 quarts every 2000 miles. at 108,000 mile i had a tune up plugs coil packs and fuel injectors my car was putting a code for misfire in 3 and it was cleared after the tune up. then 4 weeks later #4 was misfiring the car is burning more oil and smoking and the knocking and ticking nosie is coming from the car the car doesnt want to start and it vibrates. if you goto drive it feels terrible and unsafe the engine light is on steady i called the hyundai dealer they said there was a engine recall on certian motels my car is in that recall. i have no use of my car and the engine needs to be replaced and the dealer said they have to try to appove it. im out the use of my only car and still have payments to make on it and insurence i have no public transportation in the poconos and im stuck no help from the 3 dealers no loaner car avaible even after the manufacture said they should supply a loaner car. no one is helpng me expidite this issue they are selling cars with dangours engines risking being stuck and blowing up the motor. numoruos people have been gong to the local news channels for help and some are waiting months to get approved for new engines i need my car im spending $400 per month for a car i can't use.
This car has 81K miles on it and the engine started knocking, no engine light nor oil light came on. The car stalled a couple of times at a red light. I dropped the car off at my local repair shop and they said it had very little oil in it and advised me to take it to a Hyundai dealer. I have video of the dash showing no lights ever came on. The dealership confirmed it had very little oil in it and no dash lights were on and advised me to call Hyundai to see about getting a replacement motor. I had the oil changed at the dealership and drove the car home. The engine was still knocking very badly and the engine ended up seizing up and the car shut down and isn't working now. I'm waiting on Hyundai to call me back. This is evidently a known problem with these cars/engines and they've had numerous class action lawsuits but haven't done an official recall. This is unacceptable. I realize the government has fined them as well but more needs to be done.
I bought the vehicle 2 months ago, and 2 weeks ago, I noticed the car was shaking when I applied the brakes. The engine light came on and I took it to the shop, and was told I needed a new engine.
A D V E R T I S E M E N T S
- New Castle , PA, USA