This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
engine failed driving down the road. was told by hyundai mechanic said to report matter possibly was missed by manufacturer metal debris that caused lock up no recall for my vin as of yet
Right before the Christmas Holidays our vehicle began leaking oil profusely and running hot. We quickly took to a local mechanic who told us there were major issues with our vehicle. At his urging, we promptly called your service department to look over the vehicle. We were told it would need a new motor and radiator at a cost of $10-$13K. The vehicle was 6 years old and we have maintained the vehicle regularly. Early on, we were told that an oil consumption test needs to be completed, which was a complete waste of time. The car would not go 50 miles without losing 100% of it-??s oil. We took it back to Hyundai and they stated there was nothing they could do.
We pulled off the highway to get gas and noticed smoke coming from the hood. We immediately parked at the gas station and my husband, our dog and I got out of the car and within minutes the entire front of the car was in flames. Several passersby stopped and sprayed the fire with their fire extinguishers. We called 911 and the fire department quickly arrived and put out the fire, but the entire front of the car was destroyed. The front of the car melted along with the windshield from the intense heat. The police inspector came and inspected the car and took photos. The car was then towed and our insurance company took possession of the car. There were no warning lights or messages prior to the failure. The only thing we noticed was a slight hesitation in power as we climbed a hill several times in the half hour preceding the failure. My husband, my dog and I would have been in mortal danger from the fire if we had not stopped immediately and gotten out of the car. The safety of other people nearby had also been at risk if the fire department had not arrived so quickly to put out the fire as the smoke began as we were entering the gas station and parked about 50 feet from the gas pumps to escape the vehicle. We have no idea what caused the fire. The engine had been replaced by Hyundai due to a defect that had caused it to fail about 2 years prior to the current failure.
The problem related to the class action for the Theta II GSD engine happened to my engine (Rod Bearing Failure). This is causing the engine to knock. Will have to replace the entire engine with less than 100k on the vehicle. Ran the vehicle normally and then parked it. Once I got back in the vehicle, I tried to start it and it would not start. I brought it to the dealer, and they came back and said there is a Rod Bearing Failure causing the engine to knock.
The contact owns a 2013 Hyundai Santa Fe. The contacts wife stated while driving at 55 mph, when the vehicle started smoking and was accompanied by a knocking noise coming from the engine compartment. The contact was able to pull over and power off the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer (major Hyundai 1534 N 9th St, stroudsburg, pa 18360 (570) 972-2578) where it was diagnosed with needing engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with, NHTSA campaign number: 17V226000 (engine and engine cooling) however the VIN was not included. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 95,000.
- Stroudsburg, PA, USA
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On a common day two weeks ago, I was driving my 2013 Santa Fe and I accelerated to pass a vehicle when it instantly turned off and began to emit smoke from the engine. I parked and waited for the smoke to finish coming out with the smell of burning plastic. I proceeded to call a tow truck and then a mechanic. The mechanic checked it and told me that the engine was stuck and had to be replaced.
The contact owns a 2013 Hyundai Santa Fe. The contact stated while driving 50 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to Hyundai of North charleston (8485 rivers ave, North charleston, SC 29406) where it was diagnosed with the engine needing to be replaced. The contact also stated that metal shavings were found in the oil pan. The vehicle was not yet repaired. The manufacturer was informed of the failure and agreed to pay a partial amount for the engine replacement. The failure mileage was approximately 74,374.
Purchased 4/9/2020. Had to buy battery within 1 month. Then rebuilt engine had to be installed and now I am having to put 1 quart of oil in the vehicle daily due to oil leaking under vehicle constantly which I have had to do for 1 full week until tomorrow when dealership agreed to service vehicle again!
First we heard what we thought was making a belt loose driving down the road in our local area of denver, then suddenly acceleration was not happening. Giving it gas and nothing. Check engine light came on. Made it home, thank goodness as acceleration was intermittent( and nothing over 25mph) but immediately had it towed to mechanic. Mechanic fixed one sensor and more problems arose. He felt it should be a warranty item but surprisingly its not. Now he thinks the resolve will be in the form of replacing the engine as he's run every other diagnostic test he could.
I was driving down the interstate and the engine shut off. My luck after looking into this my VIN does not meet the recall for the 2013 Hyundai Santa Fe 2.0T. But the dealer who sold me the car will gladly take my money for an engine replacement
Feels like the acceleration slips & can quit supplying gas to engine for few seconds, engine is knocking, and turbo revs but doesn't engage. Car can lose power at full speed randomly. Brought to mechanic and they read knock sensor issue, ect needs reprogramming, & add'L issues so recommended I take it to the dealership since it may fall under an extended warranty. No recalls on VIN. Next morning mechanic saw flashing engine light. I had it towed to dealership. They told me it needed a cpu update / reset & battery (which was recently tested at mechanics to show good). I picked it up & it was still in the bay. I drove it about a quarter of a mile & heard rattling. Roads aren't great in the area so thought I should get it on the main road. Immediate had slipping when accelerating onto the highway. Drove about half a mile & immediately knew the engine was in distress so turned around. Got back to dealership, turned it off. Staff got in the car at my request of a test drive & check engine light came on flashing. No report since.
At only 78,754 miles the engine exhibited a loud knocking sound that increased in frequency as the engine rpms and decreased in frequency as engine rpms decreased. Hyundai said the entire engine needs replacement. It sounds just like the problem reported in the 2012 Santa Fe recall. Since I'm considered the second owner (vehicle was originally leased by someone else), the warranty was not honored.
I drove to work and pulled in the parking lot the sante fe acted like it was hesitating. I checked everything and immediately drove it 1 minute across the street to Firestone. They said it was compression in the 4th cylinder and changed the oil incase I needed to drive it to a dealer. I chose to tow. They uncovered the similar problem. They sent it up to warranty and it was denied twice. They dealer and the Hyundai spokesperson for the dealer were shocked. I then spoke with a lesson to the warranty company and they refused again as it wasn't the "bearing". however the car engine was not torn apart to know, the cylinder is connected to the bearings, and the engines are proven junk over and over. A few years ago I had a recall for the oil had it fixed and was given a engine warranty to 120000 miles. I have 96000. But because now they have a "new" issue they are only covering if it's specifically the "bearing". which they domt know for sure as they have taken the engine apart. And the dealer informed that if I would have brought in the car a few days prior it would have been covered. They had replaced engines for this exact problem. However my car was denied 1 day before the "new" rule went out to dealers. How shady is this. Now I have a $15000 piece of junk that Hyundai won't even attempt to make right.
My engine is burning oil I know it's normal but it burns a lot I just changed my oil a week ago and it's now below the low level I wonder where the oil is and I check if there is a leak I removed the engine cover under to see the oil pan etc I found nothing
1) radio stopped working about 1 year ago. 2) about 6 months ago, the door and truck open light on the dash appeared and never went off. 3) on 1/14/21, the car started making a rattling sound, and stopped accelarating; auto shop determined the engine was ruined and needs to be replaced. With the 1st 2 issues, I was still able to use the vehicle. However, now that the engine is ruined, I am no longer able to use the vehicle.
My car was almost completely out of oil even though I just bought it 4 months ago at carmax where they performed an oil change. My car stalled while getting off the freeway and started tapping. The first shop couldn't find anything wrong and now Hyundai is investigating.
The motor stated to act up. It was driving regular then all at once the motor started to make a grining noise then the car slowed down to 20 mpa. I got scared then came home it was smoking too. I put my foot to the floor and nothing happened still going 20 mpa
The contacts owns a 2013 Hyundai Santa Fe. While driving at 55mph the vehicle loss power the engine turned off, the vehicle rolled to right side of the freeway. The contact place the vehicle into parked. The failure occurred without warning.. the contact was able to restart, however it lost power again and smoke appeared coming from the hood and into the cabin of the vehicle. The contact checked under the hood of the vehicle. And smelt burn wired. The contact was able to have the vehicle towed to residence by independent mechanic. The vehicle was not repaired. The manufacturer was not notified of failure. The failure mileage was 115,000.
A D V E R T I S E M E N T S
- Meridianville, AL, USA