10.0

really awful
Typical Repair Cost:
$5,950
Average Mileage:
25,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
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2014 Hyundai Santa Fe electrical problems

electrical problem

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2014 Hyundai Santa Fe Owner Comments

problem #1

Jul 042015

Santa Fe

  • Automatic transmission
  • 25,000 miles

A D V E R T I S E M E N T S

I'm writing this letter because the Hyundai Motor Company and other major car makers are not addressing a serious issue with their wiring harnesses and related wiring components. I recently had to replace my wiring harness, assorted sensors and the vehicles inboard computer due to rodents chewing on the wiring. I own a 2014 Hyundai Santa Fe Sport. It was in the shop from July 6th to July 20th for these repairs. There repairs totaled just under $6,000.00 Fortunately my auto comprehensive covered all but the deductible. I was not offered a loaner car because this was not a warranty issue.

A little Google research has enlightened me to the fact that this is not at all that uncommon, there have been thousands of cases this has been happening for years. Some years ago in an attempt to produce greener products , the maker of the wiring insulation changed to a soy based product. Well it should be no surprise that mice, chipmunks, squirrels, etc would be attracted to this product. These wiring products are in Toyotas, Hyundais, GM, Nissans and who knows how many other.

Now back to my dealership, I asked the service person if they had many cases of rodent damage and he acknowledged that they did. Then I asked what he thought would be attracting rodents to the wiring, he said the insulation contains a soy based material. At this point I asked him why would the manufacturer continue to use this product knowing that this problem existed. His answer was that they don't make the wiring harness and that it's contracted out(kind of like airbags). So then I asked if they weren't responsible for the products that go into their vehicles even from third party vendors,

I got basically a blank look. It's not covered under your warranty sir so check your insurance. So here we have the auto industry aware of a problem for years and have not taken any action to fix the problem(shameful). I'm far from an expert in wiring and electronics , but I would surmise this could be a safety hazard, fortunately my vehicle was not driveable . Could this issue cause power steering failure, brake failure or fires? I don't know but it's something to think about. Consumers have probably spent millions of dollars in repairs concerning this issue. People with auto comprehensive are the lucky ones but ultimately everyone's premiums have to be affected.

The auto industry out of greed has no reason to fix this seemingly easy to fix problem. Why would they? No warranty coverage and an insurance industry that just pays claims. Its the proverbial cash cow.

- skipl, Fayetteville, PA, USA

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