2017 Hyundai Santa Fe body / paint problems: water leaking into cabin

Water Leaking Into Cabin

2017 Hyundai Santa Fe

This problem may be covered under warranty. Ask your Hyundai dealer.

10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
12,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. reseal vehicle (1 reports)
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2017 Hyundai Santa Fe body / paint problems

body / paint problem

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2017 Hyundai Santa Fe Owner Comments

problem #1

Jun 192017

Santa Fe Sport T2.0

  • Automatic transmission
  • 12,000 miles

A D V E R T I S E M E N T S

I found water in the rear floorboards. I took it in and a few days later they called and said it was a/c leak. I ask if carpet had been pulled back and checked for mold as I have non smoker non small cell lung cancer. They did this and then called and told me it was full of water in the spare tire compartment. It was going to body shop. I went by to pick up something and found it out in the lot with seats out, windows up and water inside. They had not started the body work. I found my leather seats and panels in the mechanic locker room with stuff piled on top. It was horrible. Bolts for seats were in water in floor boards and some panels in water in vehicle. I've seen vehicle treated better in a wrecking yard. It was raining heavily during that week and some days of extreme heat. Breeding ground for mold as it was still leaking inside. I was assured it would be taken to body shop. Over a week later I went back and it was in same spot. I called service manager and he said miscommunication between service and body shop. Then they damaged bumper and side door. That had to be painted. Called after over 6 weeks and was told it was ready. Went in and one panel was not installed properly, another panel damaged, seat belt damaged. Took vehicle and they are ordering new parts. While waiting for that I am now noticing a horrible odor in vehicle. I have also developed an upper respiratory issue over the last week. I believe mold must be in the a/c duct, as they told me they replaced the carpet.

- Marilyn B., Plano, US

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