pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2017 Hyundai Santa Fe seat belts / air bags problems

seat belts / air bags problem

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2017 Hyundai Santa Fe Owner Comments

problem #1

Jul 042016

Santa Fe

  • 2,700 miles


In the affected vehicle, the wires in the can wiring harness assembly and airbag wiring harness assembly may be damaged by the passenger seat's height adjuster mechanism. A metal 3rd party power inverter was positioned underneath the passenger seat. Prior seat adjustments caused the sheath around the harnesses to become bare, exposing the electrical wiring. The metal power inverter become lodged against the wiring causing a short in the wiring and causing the entire vehicle's electrical system to fail. The epb (electronic parking break) became engaged and it was impossible to drive the vehicle. Although acknowledge that the 3rd party power inverter was under the seat, the vehicle had been driven 4 times with it under it, totaling less than 800 miles. It is not known how long it would take for that box to rub against the sheath on the harness and bare the wiring, therefore it is suspected that the power seat adjuster caused the wires to become bare and that recall #141 safety campaign #16V145000 may not have been properly resolved. We believe the seat adjuster caused the wires to become bare, prior to the inverter being placed under the seat. The inverter was positioned such that it wasn't making contact with the bare wire, until the seat was adjusted on 7/2/2017. The car was not driven on 7/3/2016. The incident occurred on 7/4/216 as the vehicle was driven across railroad tracks. It is believed the inverter was then jarred against the bare wire, causing the short. The dealership has not validated this; they are suggesting it was the inverter that caused the wires to become bare. Our opinion is that the inverter was not there long enough to cause that wiring to become bare. It wasn't until I discovered this previous recall that everything started to make sense. It is a $5,300 repair because the other wires involved that are bare are for the airbags.

- Phoenix, AZ, USA

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