CarComplaints.com Notes: The 2011 Sonata has a seriously defective engine that seizes without warning. It was awarded the dubious honor of being the first CarTalk / CarComplaints Turd of the Week in late September 2015.

A class action lawsuit was filed in May 2015 against Hyundai that claims the 2.4L Sonata engine is defective. More info here.

10.0

really awful
Crashes / Fires:
20 / 6
Injuries / Deaths:
5 / 1
Average Mileage:
51,010 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Hyundai Sonata steering problems

steering problem

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2011 Hyundai Sonata Owner Comments (Page 33 of 58)

« Read the previous 20 complaints

problem #515

Dec 102015

Sonata 4-cyl

  • miles

A D V E R T I S E M E N T S

Steering column coupler- potential to lose steering -I heard a clicking sound when the steering wheel was turning during normal steering of the vehicle. At times, the steering got loose and "flyaway". because of this, the steering column needed repair at a cost of $325. This problem is well known. The service advisor at Hyundai commented that he was surprised this is not a recall. My neighbor has a Hyundai and he was forced to get the same repair. Numerous posts exist on Hyundai forums about this problem. I contacted Hyundai and they advised there is no recall campaign at the present, but if one comes about, the money I spent for the repair will be refunded. This is a serious situation and I am besides myself that a recall doesn't exist for this. Thank you.

- Palm Coast, FL, USA

problem #514

May 012015

Sonata

  • 85,000 miles
2011 Sonata have clicking noise when you turn steering wheel. If I ride over a bumpy road it sounds like a piece of metal is clunking and steering wheel is loose.its totally unsafe on highway, at 65mph steering start vibrating and its scary, especially when there is a slight turn.I have done alignment, tire balance and tire rotation, but not helping with the problem.now dealer wants me to change the coupling or bearing for $250.most of 2011 Sonata have this issue, they have not done anything about it.I tired of spending money on this car.I request NHTSA to help us with this matter.

- Snellville, GA, USA

problem #513

Dec 072015

Sonata

  • 102,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that while the driving at approximately 35 mph, the steering wheel seized. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the steering box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000.

- Dunnellon, FL, USA

problem #512

Dec 042015

Sonata

  • 84,737 miles

A D V E R T I S E M E N T S

There is a load rattle noise from the steering column at any speed while driving over rough roads or turning the steering wheel right and left. I took it to my regular maintenance facility to have them see what he problem was. They informed me that Hyundai has a technical service bulletin which verifies the issue. This bulletin describes the procedure to replace the worm shaft flexible coupling in the motor driven power steering (mdps) steering column to address this condition. www.myhyundaiforums.com/11-St-001.pdf

- Summerfield, NC, USA

problem #511

Dec 122015

Sonata 4-cyl

  • 65,000 miles
I have a 2011 Hyundai Sonata with approximately 65,000 miles. In 2015 the steering wheel locked twice while on but parked. The ESC and power steering indicators were on. After a while the issues spontaneously resolved in these instances and the vehicle able to be driven. In October 2015 the power steering locked up while driving the vehicle on a city street (speed <40mph). I was unable to turn the steering wheel and navigate resulting in several near misses with street parked vehicles before being able to stop the vehicle. Car towed to the dealership where they stated that they drove the vehicle around and "recalibrated it." Two months later while again traveling on city streets (<40mph) the steering wheel began to shake violently and I was unable to steer, again almost resulting in a significant crash. During this incident the same ecs and power steering indicators lit up. Unable to steer I was forced to stop and turn off my vehicle in the middle of a busy road. However, once the vehicle was turned off the steering wheel continued to shake violently until someone who came to assist me shut off the car battery. The car was towed to the dealership where upon showing them video the service manager stated he had never seen this occur in his 20 years of employment. The car is scheduled to be assessed on Monday. Internet searches show other videos of this make/model with the same violently shaking wheel and reports of accident close-calls. My specific car was part of an earlier recall (campaign 097) related to power steering that was reportedly fixed at that time, therefore this car clearly has known problems in this domain. I will never get back in this vehicle and will likely lose money on a trade in. There are clearly significant safety issues with this vehicle that have not been resolved by the earlier recall. Video link: Https://www.youtube.com/watch?V=msqe_quk50U updated 8/21/2017

- Hyde Park, MA, USA

problem #510

Jul 012015

Sonata

  • miles
The steering wheel feels loose and there is a clicking sound when the wheel moves from side to side. Occurs both stationary and in motion, city and highway. Note that there were two recalls for exactly this problem in 2010 but our VIN was not included. Recall numbers 10V426000 and 10V457000. First noticed around July but has gotten noticeably worse recently.

- Mobile, AL, USA

problem #509

Jun 152015

Sonata

  • 110,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Hyundai Sonata. The contact stated that when turning the steering wheel, it was loose and there was an abnormal motion. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that an unknown part in the steering needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate mileage was 110,000.

- Callahan, FL, USA

problem #508

Dec 082015

Sonata 4-cyl

  • 35,000 miles
The contact owns a 2011 Hyundai Sonata. While the vehicle was being serviced, an independent mechanic observed that when the steering wheel was turned, a loud knocking sound was heard. The failure occurred constantly. The vehicle was taken to a dealer where it was diagnosed that the bushings for the steering column had been worn down and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.....updated 01/13/16 the consumer stated the issue was resolved 01/22/16.

- Delray Beach, FL, USA

problem #507

Dec 072015

Sonata

  • miles
I have a Hyundai Sonata 2011 with ~ 70,000 miles on it. For more than a year, I started hearing obnoxious noise coming from the steering wheel when I drive on rough roads or take an exit on a freeway. The steering wheel will start vibrating and becoming harder to control. I voiced the concern to two Hyundai dealers (one in mi and another in ca) and told them I was worried about my safety and that riding in the car, but nothing was brought up about steering coupling, which as you will see turned out to be the problem. The problem continued worsening, until most recently I could hear obnoxious knocking noise by turning the steering wheel left and right, and on the freeway and rough roads, the steering wheel would vibrate and shake, and I could feel "looseness' when bypassing cars and exiting freeway. Worried about my safety, I took my car to a dealer and asked it to be fixed. For the first time, a Hyundai dealer recognized the problem to be the coupling. They fixed the car with $320, mostly labor with the part is less than $50 dollar (most other Hyundai dealers didn't want to do it for less than $380). The car has been fixed, and as of two days after the visit to the dealer, I no longer hear noise, and the car feels much safer to drive. This is a Hyundai problem and it is dangerous to the safety of people in the car and on the road. My dealer told me to keep the receipt in case a recall is issued. Seeing what turn my car took as a result of this problem, I strongly believe a recall is urgent. I hope NHTSA is listening, for the manufacturer is not.

- Solana Beach, CA, USA

problem #506

Nov 232015

Sonata

  • 111,000 miles
The contact owns a 2011 Hyundai Sonata. While turning the steering wheel, the contact heard an abnormal noise. The failure recurred several times. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The VIN was not included in NHTSA campaign numbers: 10V426000 (steering) and 10V457000 ( steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.

- Dothan, AL, USA

problem #505

Dec 042015

Sonata

  • 67,500 miles

A D V E R T I S E M E N T S

Intermediate shaft problem(recall campaign 097)

- Lake Zurich, IL, USA

problem #504

Dec 042015

Sonata

  • 69,000 miles
The contact owns a 2011 Hyundai Sonata. While driving at approximately 60 mph, the contact heard a clink noise and the steering failed without warning. The dealer diagnosed that the flex coupling needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 69,000.

- Ridgeline, SC, USA

problem #503

Nov 012015

Sonata

  • 139,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that while turning the steering wheel left or right, there was a clicking noise coming from the steering column and the vehicle would delay in making the turn. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.

- Woodbridge, VA, USA

problem #502

Mar 072015

Sonata

  • 58,000 miles
Called Hyundai to find out steering column needs to be repaired. Employee then told me he wasn't sure why a recall hasn't been issued. He was currently working on a steering column for the same make and model as my vehicle. Engine has recall waiting on final results. Engine stalled and is loud.

- Locust Grove, GA, USA

problem #501

Oct 282015

Sonata

  • 100,000 miles
The contact owns a 2011 Hyundai Sonata. While driving approximately 35 mph, there was a clicking sound from the steering column. The failure recurred multiple times and at various speeds. The vehicle was taken to a dealer where it was diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA campaign number: 10V462000 (steering); however, the VIN was not included. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Brunswick, OH, USA

problem #500

Nov 302015

Sonata

  • 134,000 miles
Having severe shaking feedback in the steering wheel column, when driving the car when hitting bumps. Additionally, steering wheel has a loud clanking noise when turning the steering wheel at a stop and at while driving. Dealership told me it was the steering coupler which was made of plastic, and said there is a severe national shortage of these parts. Made 2 appointments to replace, both times part was said not be in stock even though they called me and said it was in for my repair. Severe feedback getting worse quickly, also worry about related damage it is causing with the defective coupler being bad. I work as a aviation safety inspector, and have a solid background in mechanical issues.

- Cypress, TX, USA

problem #499

Nov 132015

Sonata

  • 36,642 miles
The contact owns a 2011 Hyundai Sonata. While driving at approximately 40 mph, an abnormal noise came from the steering wheel. In addition, the steering wheel vibrated and made noise while being turned. The vehicle was taken to a dealer where they declined to diagnose the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the steering bearing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,642.

- Pond Coast, FL, USA

problem #498

Nov 152015

Sonata

  • 0 miles
Badly clicking turning or moving steering wheel to shift lanes. Steering wheel mildly shakes while drivin. Sounds like the brake pedal shakes.

- Corinth, TX, USA

problem #497

Aug 032015

Sonata

  • 95,000 miles
When turning the steering wheel either on parking or while driving, it makes a popping/clicking noise. During driving it feels like the steering wheel is loose and doesn't provide a full control of the vehicle. If the car goes over a hole on the road or a bump it makes a worst noise. If feels like the whole steering column is loose. During driving on the highway, the problem is not very noticeable until I need to switch lanes or make a sudden movement. The car also feels like pulls to the right hand side and I have to constantly make a correction to keep it going straight. At the Hyundai dealership, I was told that there is not a safety recall on this condition and that I'll have to pay for the replacement of the flex coupling which is not cheap. I have also heard that other drivers had to repair the whole steering column/mechanism.

- Lincolnton, NC, USA

problem #496

Nov 122015

Sonata

  • 36,300 miles
Recently purchased a vehicle. Didn't get a proper test drive. Turns out the car has major defects especially in the steering. We figured out that this vehicle had defects while in motion on a city street

- Frisco, TX, USA

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