This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took our car in for the fuel line recall in September 2020. Since October we have been smelling gas here and there. This past week it hasn't gone away. Fuel is now leaking from the fuel line that they zip tied back together. The dealership said they only inspected the line and everything was fine.
Low-pressure fuel im assuming that crack and begin the leak fuel. Heat generated in the engine compartment lead to the crack and allow fuel to leak and lead to my car blowing up flames
Experienced slight hesitation upon normal go stop driving rural and city roads. Service for NHTSA campaign id number 20V121000 number:189 performed at obrien Hyundai, ft. Myers fl, 7 Aug 20. Tech showed me a blue strip which he claimed was used to detect presence of a gasoline leak when applied to suspected original gasoline tube, campaign number: 189. Tech then mentioned that result displayed no apparent leak at present time, but could not guarantee or rule out a future leak. Process is to be performed at service intervals as part of regular multipoint inspection to rule out existence of possible leak of original installed and never replaced campaign part to safe guard life of driver and passengers of potentially original defective fuel tube, 2014 Hyundai Sonata 2.0T.
I had took the car to Dodge city ks to get the recall fixed for the engine and they said they changed the rods that where defective and as I was driving the engine started making a clicking noise and does not want to drive, shakes as I can tell nothing was fixed than I just got another recall for the fuel tube.
The contact owned 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had experience a failure. The contact stated while parked in a driveway, he saw a spark and fire coming from the front of the hood. The contact stated that the fire also damaged his garage door and foliage around his home. The contact stated the fire was extinguished by the fire department and a fire department report was filed. The contact stated the vehicle would be towed to a salvage yard as it was destroyed by the fire. The contact called local dealer #1 cochran of monroeville (4520 william penn hwy monroeville, pa 15146 412-245-4380) to inform them of the failure. The manufacturer was made aware if the issue and a case was filed. The contact also mentioned that the engine had been replaced three times. The failure mileage was 120,000. Parts distribution disconnect. * (recall related incident)
- Verona, PA, USA
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Once my Sonata hybrid reached 105000 miles it has reflected the exact issues of the other 2.4L engines. Loud knocking, lack of acceleration above a certain RPM and unable to go above 60 mph. The car is currently sitting in the drive way since it sounds like a rod is about to rip through it. The oil light comes on but only when turning. We have been denied since this VIN is not included in current recalls. All recommended maintenance has been done since we bought it brand new.
The contact owns a 2014 Hyundai Sonata. The contact received NHTSA campaign number: 20V121000 (fuel system, gasoline). The contact stated that while driving 55 mph smoke was detected in the engine area and there was an abnormal odor of fuel entering the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated the fuel line was cracked. The contact and two occupants became ill from the fumes medical attention was provided. The local dealer and manufacturer were not contacted. The failure mileage was unknown.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was driving on the freeway at about 50 mph when my car completely shut off. All the dash indicator lights illuminated. I tried to press the accelerator and nothing happened. I had to make my way to the side of the road with absolutely no power which was frightening. When I got to the side of the freeway, I was able to come to a complete stop. After realizing that my car had in fact, shut itself off, I tried to restart it. First try, it started! what is wrong with this car that it can shut off, then be fine right after? I googled this problem as soon as I got home, low and behold, this problem has happened to many people. Losing power when driving, especially high speed is a frightening and unsafe condition. I could've been in an accident endangering myself as well as other motorists. Please take this safety issue seriously and hold Hyundai accountable for their product. Please do this before anyone dies from this issue. Thank you.
I was driving 60 miles an hour on 15 S 930 am in the fast lane. Ok had a 3/4thba tank of gas when my car shook and then the speed declined rapidly. I put my hazards on and moved over basically glided to the side of the road. The car was dead. Lights and radio worked but nothing else. I had it towed to Hyundai hendersen. 4 recalls on the engine and it could have killed me if a car was behind me.
The gdi high pressure fuel pump has a big problem. The car will read empty with a full tank in the car. The spring loaded fuel pressure pump will seize or either temporarily stop working. My car has 62,500 miles and always has been serviced. I have talked about this part with many dealerships and it's the number one part on the car that sells because how faulty the part is and goes out quickly. I can be on the freeway with half tank reading and the car will shut off on me while driving on the freeway, which is very dangerous considering everyone is traveling at a fast speed and my car loses all power with nothing I can do. I have had a couple close calls on the freeway with near fatal accidents. Used auto parts even say it's the number one issue on the car. And it's happening to all Hyundai's. it's poor made and needs to be resolved immediately.
Motor began to fail on the highway. Pulled over. 'hybrid drive failure. Place in park and do not drive.' The warning should also have added 'call a wrecker.' Dealer says Hyundai is looking at pictures. Car was serviced twice and oil changed regularly. Waiting to see what Hyundai says.
When accelerating past 3500 rpms there is a clanging sound coming from the engine and you can't accelerate anymore. There has been at times a large plume of white thick smoke coming from the tail pipe when trying to accelerate.
The fuel level of the car isn't reading correctly on the dashboard. It is showing that my fuel level is empty at all times, when there is actually fuel in the car and it stays on that level the whole time. The distance to empty the tank is also blanked out and empty and doesn't provide any information. This occurs when the vehicle is driving and in motion.
I have a push button ignition. Three times this past week, my car has failed to start. When I press the button, all of the lights come on, but the engine does not turn over and when trying to press the break in conjunction with pressing the push start engine button, the break pedal is stiff and does not press downward. The third time this occurred, I was stranded for 1.5 hours. My brother came to give me a "jump" as he thought it was my battery only for sparks to come from my battery and for his cables to get so hot that they melted. I had my car owed to allen samuel's Hyundai in North richland hills, tx the next morning only to be told that because they are unable to "recreate" the issue, there is nothing they can do. I also reached out to Hyundai and was told that since there are no recalls, there is nothing they can do. This is a safety issue and because they are unable to recreate or do not have any recalls, then I am stuck with a lemon car. The second issue I have been facing (which has been ongoing) is the sensor in my gas tank recognizes my tank as "full" when I fill up with gas but this is not indicated on the gas hand readout. Again, this was brought to Hyundai's attention and because they can't "see it", "recreate it" and there are no "recalls", then there is nothing that they can do. Again, this is another safety hazard as I may think I have a certain amount of gas in my car when in reality I do not. The first issue occurs when the car is stationary. The first time I was at home, the second time I was at work and the last time (most recent) I was at a restaurant. I believe the cause of both issues are sensors with the break that connects it to the push button and a sensor in the tank that connects it to the gas hand. The gas hand issues occurs each time I put gas in my car.
1) the miles per gallon reading is unpredictable its advertised to give around 27 combined but I have never reached that 27 mpg, though I drive in low RPM ) the vehicle does not slow down for long distance even after releasing the gas pedal resulting in abrupt braking in lieu of gradual braking in stop & go traffic 2) the drivers side seat malfunctioned at around 15,000 miles 3) the car has a leak from 1000 miles onwards but the service center refuses to help, I called Hyundai they advise me to call the service center, I feel as if after a valuable investment there's no customer satisfaction or customer redressed process. 4) lack of corporate service department that can answer warranty related questions.
When starting the car, the "mpg" meter decrease about 1/8 percent every single time I start the car. Dave never received services for sales, services, owners plus and Hyundai refused assistance because they said you will never receive services until your car runs 7,000 miles for "any" services or pay right then and there $100 - 115/hour to 'drive-in' their services! all Hyundai were rude and bias and I will send a letter to the fta federal agencies in the United States.
Car is advertised to get 25mpg city and 35mpg highway with a combined rating of 27mpg. I am driving 50-55 miles per day on the highway and 10 miles in the city. I drive this vehicle the similar to my previous car. I am using low RPM acceleration and maintaining a consistent speed on the highway. My cars mpg is averaging 27.5mpg for at least 3500 miles.
- Winter Garden, FL, USA
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- Glendale, AZ, USA