9.2

really awful
Typical Repair Cost:
$4,500
Average Mileage:
94,700 miles
Total Complaints:
18 complaints

Most Common Solutions:

  1. replace engine (14 reports)
  2. not sure (3 reports)
  3. sell car (1 reports)
2013 Hyundai Tucson engine problems

engine problem

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2013 Hyundai Tucson Owner Comments

problem #18

Sep 192019

Tucson GLS 2.4L

  • Automatic transmission
  • 49,000 miles

A D V E R T I S E M E N T S

My story is very similar to the other 10-20 engine failure stories on this website. I was driving the normal commute ( 50 mph ) on HWY 17 through the Santa Cruz mountains to San Jose when my Tucson completely lost power. Luckily, I was close to a turnout because this was during the AM rush hour. I tried starting the car on the side of the road but the engine would not turn over. Got towed home and tried to start the car again... To my surprise the engine kicked over but had a very loud knocking sound. I immediately shut off the engine but I could tell right away that the engine was toast.

Called Hyundai to see if they would cover the warranty work because the car is only 5 years old and has less than 50K miles. To my surprise I am not covered under the 100K warranty because the warranty only covers the original owner ( I am the second owner ). I've only had this car for two years and it is completely worthless now.

I babied this car and changed the oil every 3,000 miles on the dot. I will never buy another Hyundai as long as I live.

- sicboysc, Capitola, US

problem #17

Oct 152021

Tucson Gl5/limited 2.4L

  • Automatic transmission
  • 120,000 miles

My wife was driving to work at 60 mph. The Tucson began to loose power to there she could not accelerate over 40 mph. It finally dies in the middle of the road. She was able to coast to the shoulder right next to the ditch. There was no warning lights or noise. It was dark and foggy, so it was a very dangerous situation. She waited 2 hours for a tow. We towed to a local mechanic for repairs. He found the engine was blown. We had it towed to the local Hyundai dealer. They kept it a week with no communication. I finally called them to find out what they were going to do. They said I needed a new engine and that they were not going to do anything about it.

I found out there are recalls on this vehicle. A recent notice, received on November 5, 2021 indicates the engine software needs to be updated before catastrophic engine failure and that after the repair the engine warranty will be extended to 150,000 miles and 5 years. I called the local Hyundai dealer and corporate, with the same results.

Hyundai is not taking any responsibility. They have not offered to help in any way.

- lof434, Bellville, US

problem #16

Sep 112021

Tucson 2.4L V6

  • Automatic transmission
  • 126,000 miles

Similar story to other posts. A well maintained vehicle, and I checked fluid/oil levels prior to departure, no issues, no dash lights on. Cruising at 70 when I began to hear a noise, sort of a knock, that progressively got louder. I took off the cruise and immediately the the check engine, oil and battery lights came on. Within seconds the engine died, RPMs at 0 and obviously no response on the accelerator. I was able to get to the shoulder safely. Attempted to restart with no luck. I went and pulled the oil dipstick and saw smoke coming out but oddly a sufficient oil level.

I called USAA for a tow and had to have local law enforcement pick up my wife, 2 young children, and my dog and take us to the nearest rest stop. Waited a few hours for a ride to the shop where the car was taken and upon arrival was told the engine would likely need replacement. The mechanic was nice enough to mention that this is a common issue with this engine, evidenced by the repeat posts on this thread, and recommended we take it to the dealer.

I called the dealer prior to moving the vehicle who took the VIN and said it wouldn't be covered under any recall/campaign. Called the US headquarters for Hyundai and they recommended it be taken to the dealer and assigned us a case number. Towed it to the dealer and am awaiting feedback from them. I hope they will stand by their product and realize that this catastrophic failure could have easily resulted in serious injury, or worse, to a young family of 4.

- Cory H., Kenner, LA, US

problem #15

Aug 012020

Tucson ES 3.0L V4

  • Automatic transmission
  • 121,000 miles

A D V E R T I S E M E N T S

On Saturday, at 1:30am, was travelling to a funeral. The car jerked once and begin to lose power. Drove another 10 minutes and a knocking noise began, and as I attempted to find a safe place to pull over, it began to lose power and the knock got louder. Finally I pulled over and cut off engine to investigate. Once I listened, the rattling never seized but the engine obviously was damaged. Called a relative to.come pick me up in a small town and had the vehicle towed the next day.

After the mechanic looked further, he determined the rod had come loose and damaged one of the cylinders. Needless to say, the engine needs replacing. Of course the current recall is not my Vin number. Apparently only the one manufactured in Alabama is part of the recall and my vehicle was manufactured in South Korea. With only 121k miles, this is unacceptable. We're a family that started purchasing Hyundai vehicles in 1987, (Accent) was our first vehicle. Never had any issues with Hyundai products until now and this our 5th vehicle since the first purchase.

The company stated we're out of the 100k power train warranty, however we are within the 10 year warranty and the dealership can ask for a waiver for repairs. Update to follow and we've been assigned a Case Representative to assist in our repairs. Update to follow, hopefully they'll honor and stand by their product!

- Greg B., Jacksonville, NC, US

problem #14

Nov 302021

Tucson Limited 2.4L

  • Automatic transmission
  • 113,000 miles

My daughters 2013 Hyundai Tucson began making a noise in the engine. Had it towed to a shop where the mechanic advised a rod was knocking. Mechanic advised this is an ongoing problem for Hyundai and as a result Hyundai has extended the powertrain warranty and IF I towed the vehicle to a Hyundai dealership/shop I might get a new engine.

I reached out to Hyundai but have not had a r3eturn call as yet.

My research confirms there is a problem with Hyundi engines suffering engine failure but so far Hyundai is not covering 2013 models; only 2014 and up. Will have to see if I get a call back from Hyundai but not holding my breath.

This has been a pretty good car up until this year. It sems that she paid off her car loan and is now having problem after problem with the car.

- gwd0856, Jefferson, GA, US

problem #13

May 272021

Tucson Limited 2.4L

  • Automatic transmission
  • 77,441 miles

Engine seized while on highway was able to coast to safety. Rod blew out through bottom of engine. My car broke down, and now it's the 27th of May and it still remains in Texas 3 states away awaiting parts that Hyundai says it didn't make it because of covid. I am the original owner so they will fix, but it's been 3 months, no rental has been offered, I haven't been reimbursed for my hotel, or my plane tickets home. I'm also having to pay for insurance - if I drop it Nevada will fine me.

- Tiana M., Henderson, NV, US

problem #12

Feb 122021

Tucson Limited Awd 2.4L

  • Automatic transmission
  • 116,000 miles

A D V E R T I S E M E N T S

I'M FURIOUS.

I have a 2013 Hyundai Tucson Limited and while driving at 60 miles an hour on a divided highway at night the vehicle completely just shut off. I was almost killed. It just shut off and I lost all power. I had the vehicle towed to the dealer I bought it from and they said the motor is completely seized and there is nothing they can do…

The car has 116000 miles on it. They say it is out of warranty. Why am I seeing all these posts with these motors being recalled and the warranty being extended to 120,000 miles but Tucson owners are left out? This is absolutely outrageous. The dealer acted like nothing was wrong and when I started mentioning recalls and engine problems I had seen on the internet and from Hyundai corporate, only then did he say oh yeah there was a recall you should have gotten a notice for it… Whaaaatt???. You conveniently neglected to mention any recalls on the vehicle that could have caused engine seizure.

I got a notice of a recall but no solution was ever given and it said to wait until Hyundai figures out a solution. I said the recall says an oil leak could cause engine failure and I saw online about another issue that the oil pump stops working and suddenly the engine would seize… Then he asked a service person RIGHT IN FRONT OF ME "there was no oil leak on this vehicle, RIGHT?" Basically telling her what to say and she looked startled and said uh uh NO… I don't know how she could know this because THE VEHICLE WAS NEVER MOVED FROM ITS ORIGINAL SPOT WHERE IT WAS TOWED TO.

They said it needs an alternator and a battery. Also, it would be over 8400 to fix or more and it's too expensive to save the vehicle - they basically blew me off.. How do you know it has no mechanical defects and needs an alternator and a battery if you NEVER LOOKED AT IT…

Again ..I'm FURIOUS… I don't know what I can do but doing this to an 80 yr. old on a fixed income with diabetes, copd and has a heart condition in the middle of a pandemic who HAS TO GET TO DOCTORS is unforgivable… HYUNDAI needs to fix this issue. I am in the middle of this right now and LOOKING FOR HELP, ANSWERS, SUGGESTIONS, SOLUTION… The car was worth 10,000 dollars on a trade in and now we are screwed… what absolute HORSE SH#!

- Andy T., Narvon, PA, US

problem #11

May 152020

Tucson 2.4L

  • Automatic transmission
  • 56,450 miles

I was driving to an errand and the vehicle lights came on and it quit. It smelled like it was going to catch fire. I was told by two different mechanics that the pistons went through the oil pan. I did not have the vehicle that long.

- chandelle04bs, Madison, US

problem #10

Dec 012020

Tucson Limited 2.4L

  • Automatic transmission
  • 134,000 miles

I purchased this 2013 Hyundai Tuscon Ltd in 2016. I'm VERY VERY VERY DISAPPOINTED and HEART BROKEN that I was sold a LEMON!!! I can't believe how fast it happened, I heard a faint tapping noise. I took it to the garage that day, he said it was OK to drive to Mt. Airy to transport a young man I work with that has a severe brain injury, The next day the tapping was louder. I took it back to the garage, my mechanic said Sherrie your engine is gone, the first cylinder has burned out. No lights came on to indicate that I was having any problems!! I asked what it would cost to replace, he said $5,200 including labor. My mechanic said these engines are terrible, the junk yard cannot keep them & there is a back log on the rebuilt engines.. He told me that it was not my fault because I took very good care of this car, keeping up with the maintenance! I did get 2 other opinions from mechanics to confirm that my engine needed to be replaced. I contacted corporate office to report my problem. I spoke with a representative who said that if I did not say the right words the complaint would not go any further. I did tell him that it was a LEMON which he said was the correct words to get upper management involved. They did return my phone call with no success. They said No.1 it is no longer under warranty and No. 2, did not have any current recall. I expressed my dissatisfaction with the Hyundai manufacturer not standing behind a defective motor. I will NEVER EVER BUY ANOTHER HYUNDAI & I have told all my friends & family the bad experience!!! The SAD PART IS I STILL OWE $1,900 ON THIS CAR. I'm making car payments on a car I cannot drive & Hyundai knows very well these motors are defective but being dishonest & not recalling these engines leads to less sales because THEY CANNOT BE TRUSTED!! WE ALL REAP WHAT WE SOW GOOD OR BAD!!!

- Sherrie T., Brunswick, US

problem #9

Mar 032019

Tucson GLS 2.4L

  • Automatic transmission
  • 108,000 miles

click to see larger images

engine failure engine failure engine failure

In February of 2018 I purchased my 2013 Tucson. My sister was on the highway, driving highway speed, when suddenly the vehicle just lost power completely. She was able to roll to the shoulder safely, but only because it was a light traffic time of the day. Any other time, it would've been trouble. She called me right away I told her not to start it till we got there, when we got there (Tow Truck already in route) there was absolutely no life whatsoever in the engine. The electronics were barely working, but the engine was not responsive.

I had the vehicle towed to a shop, to which they told me the following day that the engine was seized, they explained that the oil pump had stopped working. They even took pictures and sent them to me of the piston and the lower motor blown out. How could this be since it only has 108,000 Miles, and I kept up with the scheduled oil and filter changes.

The 'warranty' is only honored if you're the original owner, and I was not . I would never buy or deal with a Hyundai ever again as long as I'm alive, and this inconvenience has cost me time, travel inconveniences, stress, and of course...money, not only do I STILL OWE OVER $8,000.00 ON IT, I can not get to work till it's fixed. I BOUGHT THIS TO SAVE MONEY ON GAS SEEING I DRIVE 50 MILES ONE WAY TO WORK.

The Hyundai Sante Fe, Kia Sportage, and Kia Sorento have been reported as having these same issues, but the Tucson absolutely needs to be included, because they're using the same engine (components) in this model year.

Update from Mar 14, 2019: 2013 Tucson GLS 2.4L • Automatic transmission • Hyundai believes 108,000 miles is normal for a motor to seize. That is what Reggie a reprehensive at Hyundai told me. 3/14/2019.

In February of 2018 I purchased my 2013 Tucson. My sister was on the highway, driving highway speed, when suddenly the vehicle just lost power completely. She was able to roll to the shoulder safely, but only because it was a light traffic time of the day. Any other time, it would've been trouble. She called me right away I told her not to start it till we got there, when we got there (Tow Truck already in route) there was absolutely no life whatsoever in the engine. The electronics were barely working, but the engine was not responsive.

I had the vehicle towed to a shop, to which they told me the following day that the engine was seized, they explained that the oil pump had stopped working. They even took pictures and sent them to me of the piston and the lower motor blown out. How could this be since it only has 108,000 Miles, and I kept up with the scheduled oil and filter changes! Hyundai says this is not unusual!

The 'warranty' is only honored if you're the original owner, and I was not . I would never buy or deal with a Hyundai ever again as long as I'm alive, and this inconvenience has cost me time, travel inconveniences, stress, and of course...money, not only do I STILL OWE OVER $8,000.00 ON IT, I can not get to work till it's fixed.

The Hyundai Santa Fe, Kia Sportage, and Kia Sorento have been reported as having these same issues, but the Tucson absolutely needs to be included, because they're using the same engine (components) in this model year

- Susan E., Torrington, US

problem #8

Aug 242018

Tucson GLS 2.4L

  • Automatic transmission
  • 72,000 miles

A D V E R T I S E M E N T S

I was on the highway, driving highway speed, when suddenly the vehicle just lost power completely. I was able to roll to the shoulder safely, but only because it was a light traffic time of the day. Any other time, it would've been trouble. I tried restarting the vehicle, and there was absolutely no life whatsoever in the engine. The electronics were still working, but the engine was not responsive.

I had the vehicle towed to a shop, to which they told me within 30 minutes of running tests that the engine was seized. Well, this is awkward for me, since it only has 72,000 Miles, and I kept up with the scheduled oil changes at the dealership. This shop suggested that I have it towed to the dealership, and since it's still technically covered under my extended warranty, to have them deal with it.

I had the vehicle towed by the dealership, to the dealership...and they echoed the same diagnosis; seized engine. The extended warranty process is dragging their feet because they don't wanna pay for something that appears to be obvious, despite the consistent diagnosis by two separate professional auto shops.

The 'warranty' is only honored if you're the original owner, and in spit of that, I have an extended warranty that is trying their best not to honor it. I would never buy or deal with a Hyundai ever again as long as I'm alive, and this inconvenience has cost me time, travel inconveniences, stress, and of course...money (because I can't use my car to work).

The Hyundai Sante Fe, Kia Sportage, and Kia Sorento have been reported as having these same issues, but the Tucson absolutely needs to be included, because they're using the same engine (components) in this model year.

- William K., Chicago, IL, US

problem #7

Aug 072018

Tucson 2.4L V4

  • Automatic transmission
  • 76,000 miles

On a road trip from Fort Worth to Galveston, Texas (about 300 miles) I first experienced lack of acceleration. The car would hold speed while on cruise control, but I could not accelerate to pass someone on the highway. About 10 minutes after noticing this issue, the engine began to make a knocking noise. It started out softly and increased in volume. I was traveling on I-45, and was located on a stretch with no easy access to a gas station or other location to pull in and stop. I hoped to go an additional 10 miles to Madisonville, Texas, and stop there.

Suddenly, the engine made a very loud noise. The car shook, the engine raced to over 6000 rpm, and then shut off. When the engine raced, the engine light came on for the first time. I had enough speed to be able to pull over to the shoulder. I turned the car off, and upon trying to turn it back on, the engine tried to turn over but could not. The car was completely inoperable. I had to call a tow truck and have it towed 40 miles to the nearest dealership in Huntsville, Texas. Kamkad Hyundai diagnosed the engine as completely ruined, most likely due to a bearing failure. The dealer stated it would cost approximately $6,000 parts and labor to replace the engine, and that none were available for months. Dealer offered me $1,000 for the car.

This was an extremely dangerous situation. I sat on the shoulder of a major interstate, with traffic whizzing by at 80 mph, for an hour and a half. My car has had regular oil changes, a fresh battery, and was in good, clean operating condition. I am extremely lucky that I did not have an accident or suffer an injury as a result of the engine failure.

My immediate family all owns Hyundais, and until last week, I would have recommended a Tucson to anyone. I will no longer be doing so, and will be seeking redress from Hyundai.

- Monica B., Fort Worth, US

problem #6

Jul 292018

Tucson GLS 2

  • Automatic transmission
  • 99,593 miles

On March 31st 2018 I signed for my daughter to purchase a used 2013 Hyundai Tuscon with 96,097 miles. On July 29th while driving down the road, someone pulled out in front of me and I hit the brakes and swerved. Once safely in the right lane, I began to accelerate again. That’s when I heard a strange noise and realized the vehicle was losing power. I looked down, every light on the panel was lit up and the engine was not running. Thankfully I was able to coast into a turning lane before the car stopped rolling, otherwise I could have been killed. When I got out, there was smoke and a very strong burning smell so I popped the hood to ensure the car wasn’t on fire. I waited a bit for it to cool down and tried starting it again…Nothing. I had to call a wrecker to tow the car to a shop and we were told the engine failed.

After much research, I found that the engine(Theta II) in these vehicles is known to have issues. There are numerous complaints of engine failure, many with stories almost identical to our own experience. After only 4 months and less than 3500 miles driven, the engine failed. The vehicle has 99,593 miles and was not even due an oil change until 8/27/2018 or 101,090 miles.

I reached out to Hyundai Motor America and was told that I would have to have the vehicle inspected by an authorized Hyundai dealership so I paid to have it towed to one. Their service dept. said 'it's locked up like Fort Knox' and gave us a quote of over $10,000 to install a new engine. When we passed that on to Hyundai Motor America they informed us that the vehicle was out of warranty and we would be responsible for the repairs out of pocket.

I don't understand why Hyundai has not issued a recall. The same problem that plagued over 1 million other vehicles that have already been recalled is being reported in the Tuscon!

My daughter is 20 years old and a full time college student who works part time. She is now stuck paying a car payment and insurance premiums for the next 4 years for a car that she cannot even drive. She is literally stranded and she has just paid her 4th car payment!

- Kim H., Dalton, US

problem #5

May 252018

Tucson GLS/LTD 2.4L

  • Automatic transmission
  • 77,000 miles

Metal flakes in the oil. Engine seized...on national backorder....

- Jessica H., Lehigh Acres, FL, US

problem #4

Jun 252018

Tucson 2.4L

  • Automatic transmission
  • 73,000 miles

Driving down a street 35 mph, engine made loud sound all the lights came on and car shuddered and would not drive. Moved to side of road and towed to dealership. The engine seized. Not repairable. Dealership and manufacture refused to help in any way despite known problem.

Eventually traded in as cost to replace engine with used engine (no new ones available) was prohibitive. Received trade in of $3500 Blue book value $9000.

That fantastic warranty they advertise everywhere is only available to original owner-they don't advertise that anywhere! Manufacturer did not care. Dealership offered to sell us new car.

Wouldn't buy an air freshener from these fools.

- Jody U., Waxhaw, US

problem #3

Jun 052018

Tucson MBS

  • Automatic transmission
  • 111,000 miles

There was no warning sign, the engine was making a quiet knocking noise and 35 minutes after that the knocking noise got louder and the whole car started shaking. After I turned the car off oil went everywhere.

- Nicole A., Rosenberg, US

problem #2

Apr 172018

Tucson 4 Door Station Wagon 2.1L V4

  • Automatic transmission
  • 107,497 miles

I have had nothing but problems with the 2013 Hyundai Tucson since I financed it new off the lot. This one is the worst though. I just found out that the axle caused the engine to fail and cause a piston to shoot right out and all the oil leak out. Now there's a crack in the engine and it has to be replaced at my expense!!! I am not impressed and even the insurance company is saying that it is mechanical defect/failure that is the cause of this. Hyundai better pay or they will never hear the end of my complaints.

- Melanie W., Surrey, BC, Canada

problem #1

Mar 122018

Tucson Limited Edition

  • Automatic transmission
  • 67,000 miles

I am writing in response to the recent issues I am having with my 2013 Tucson. It is currently sitting (because it is unable to start) at a Hyundai dealership. I was told from Hyundai customer service to have it towed there due to the engine trouble I am having with the car, and did so on March 16, 2018.

I do not feel that the complete engine failure is due to any negligence on my part. I have always kept up with regular maintenance on the car including oil changes. I chose to purchase a Hyundai because of their known reliability and safety. These are most important when choosing a vehicle to own, and I felt Hyundai was top in both those categories. I have two young girls to keep safe.

However Hyundai has proven to not be. One moment I was able to drive my Tuscon and then the next moment I am unable to start it and am looking at a cost to fix it at well over $5000.00.Auto Nation has looked at the car as has stated that there are complications with the CVT gear and the Timing Chain. Hence the reason the car no longer can start and needs to be fixed.

I feel that the engine problems need to be addressed and paid for by Hyundai due to manufacturer’s error. I have tried to facilitate these issues by speaking directly with Hyundai customer service. Every time I have called, I have spoken to a different customer service representative and given a different case number. Despite explaining to a new person the details of the process I am going through, each representatives has had a different excuse as to what will happen in repairing my car. There has been no consistency on your end.

My family and I have been loyal customers of Hyundai for years. In return, I would expect Hyundai to be available for assistance in this matter.

- geralyn1981, Antioch, US

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