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2016 Jaguar XJ TSBs

2016 Jaguar XJ

276 Technical Service Bulletins (TSBs)

TSB List for the 2016 Jaguar XJ

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

STEERING

  • TSB #SSM72744

    NHTSA ID #10096185

    • Date Announced: APRIL 22 2016
    • Additional Info: How to Fix

    Summary: ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES.

    More Information »

STEERING:WHEEL AND HANDLE BAR

  • TSB #SSM72744

    NHTSA ID #10096185

    • Date Announced: APRIL 22 2016
    • Additional Info: How to Fix

    Summary: ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES.

    More Information »

STEERING: ADAPTIVE STEERING

  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

    More Information »

  • TSB #SSM72744

    NHTSA ID #10096185

    • Date Announced: APRIL 22 2016
    • Additional Info: How to Fix

    Summary: ISSUE: NO AUDIO FROM ANY SOURCE EVEN WHEN ADJUSTED FROM THE ROTARY KNOB OR STEERING WHEEL VOLUME SWITCHES.

    More Information »

SUSPENSION

  • TSB #JA17TE-09

    NHTSA ID #10127293

    • Date Announced: DECEMBER 15 2017
    • Additional Info: How to Fix

    Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

    More Information »

  • TSB #SSM73660

    NHTSA ID #10127284

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

    More Information »

  • TSB #SSM73660

    NHTSA ID #10127578

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

    More Information »

SUSPENSION:FRONT

  • TSB #SSM73660

    NHTSA ID #10127578

    • Date Announced: DECEMBER 05 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

    More Information »

BRAKES (PWS)

  • TSB #SSM58558

    NHTSA ID #10124197

    • Date Announced: OCTOBER 27 2017
    • Additional Info: How to Fix

    Summary: Issue: Submitting a Brake Noise EPQR

    More Information »

  • TSB #SSM71966

    NHTSA ID #10097047

    • Date Announced: DECEMBER 16 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

    More Information »

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

  • TSB #SSM73929 Attachm

    NHTSA ID #10143043

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929 Attachm

    NHTSA ID #10143042

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929

    NHTSA ID #10143041

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

    More Information »

SERVICE BRAKES, AIR:DISC

  • TSB #SSM73929 Attachm

    NHTSA ID #10143042

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929

    NHTSA ID #10143041

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #SSM73929 Attachm

    NHTSA ID #10143043

    • Date Announced: JUNE 27 2018
    • Additional Info: How to Fix

    Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

    More Information »

  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

    More Information »

  • TSB #SSM72668

    NHTSA ID #10097003

    • Date Announced: FEBRUARY 26 2016
    • Additional Info: How to Fix

    Summary: EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER

    More Information »

  • TSB #SSM71966

    NHTSA ID #10097047

    • Date Announced: DECEMBER 16 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

    More Information »

SERVICE BRAKES, AIR:ANTILOCK

  • TSB #SSM73035

    NHTSA ID #10110969

    • Date Announced: NOVEMBER 03 2016
    • Additional Info: How to Fix

    Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

    More Information »

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

  • TSB #SSM73035

    NHTSA ID #10110969

    • Date Announced: NOVEMBER 03 2016
    • Additional Info: How to Fix

    Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

    More Information »

PARKING BRAKE

  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

    More Information »

ENGINE (PWS)

  • TSB #SSM73814

    NHTSA ID #10141079

    • Date Announced: MARCH 21 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

    More Information »

  • TSB #JTB00349NAS2

    NHTSA ID #10127618

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: A clatter/knock/rattle noise may be heard from the engine.

    More Information »

  • TSB #JTB00349NAS2

    NHTSA ID #10127304

    • Date Announced: DECEMBER 22 2017
    • Additional Info: How to Fix

    Summary: A clatter/knock/rattle noise may be heard from the engine.

    More Information »

  • TSB #SSM73067

    NHTSA ID #10131574

    • Date Announced: JUNE 09 2017
    • Additional Info: How to Fix

    Summary: Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.

    More Information »

  • TSB #JTB00551NAS1

    NHTSA ID #10118147

    • Date Announced: FEBRUARY 27 2017
    • Additional Info: How to Fix

    Summary: A rubbing noise from the engine compartment may be evident

    More Information »

  • TSB #JTB00423NAS2

    NHTSA ID #10110943

    • Date Announced: DECEMBER 12 2016
    • Additional Info: How to Fix

    Summary: Situation: A 'humming' noise may be evident from the engine when the engine is idling.

    More Information »

  • TSB #K410NAS2

    NHTSA ID #10110942

    • Date Announced: DECEMBER 05 2016
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.

    More Information »

  • TSB #SSM73028

    NHTSA ID #10095351

    • Date Announced: NOVEMBER 26 2016
    • Additional Info: How to Fix

    Summary: ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WH

    More Information »

  • TSB #JTB00471NAS1

    NHTSA ID #10096957

    • Date Announced: FEBRUARY 25 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE D

    More Information »

  • TSB #SSM72617

    NHTSA ID #10096993

    • Date Announced: FEBRUARY 09 2016
    • Additional Info: How to Fix

    Summary: COOLANT EXPANSION TANK PRESSURE CAPS LEAKING

    More Information »

  • TSB #SSM72477

    NHTSA ID #10097084

    • Date Announced: OCTOBER 29 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER

    More Information »

  • TSB #JTB00394NAS3

    NHTSA ID #10096747

    • Date Announced: SEPTEMBER 29 2015
    • Additional Info: How to Fix

    Summary: "SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUM

    More Information »

  • TSB #SSM72407

    NHTSA ID #10096798

    • Date Announced: SEPTEMBER 03 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: CUSTOMER MAY REPORT WHITE CRYSTALS FOUND AROUND SCR FILLER NECK IN THE LUGGAGE AREA. CAUSE: EARLY BUILD PROCESS WEAKNESS WITHIN JAGUAR XF PRODUCTION FACILITY WHERE SCR/ADBLUE HAS POTENTIAL TO LEAK ONTO VEHICLE REAR LUGGAGE COMPART

    More Information »

ENGINE AND ENGINE COOLING

  • TSB #JTB00566NAS4

    NHTSA ID #10142170

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

    More Information »

  • TSB #SSM73814

    NHTSA ID #10142404

    • Date Announced: APRIL 19 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

    More Information »

  • TSB #SSM73824

    NHTSA ID #10142402

    • Date Announced: APRIL 18 2018
    • Additional Info: How to Fix

    Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO

    More Information »

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  • TSB #SFCC-11JAN18 Att

    NHTSA ID #10138760

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: A customer may report a Check Engine Light is illuminated on the instrument cluster. The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQ

    More Information »

ENGINE AND ENGINE COOLING:COOLING SYSTEM

  • TSB #SSM72617

    NHTSA ID #10096993

    • Date Announced: FEBRUARY 09 2016
    • Additional Info: How to Fix

    Summary: COOLANT EXPANSION TANK PRESSURE CAPS LEAKING

    More Information »

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  • TSB #SSM72477

    NHTSA ID #10097084

    • Date Announced: OCTOBER 29 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER

    More Information »

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  • TSB #K410NAS2

    NHTSA ID #10110942

    • Date Announced: DECEMBER 05 2016
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.

    More Information »

  • TSB #K410NAS1

    NHTSA ID #10110963

    • Date Announced: NOVEMBER 01 2016
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.

    More Information »

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

  • TSB #SSM72865

    NHTSA ID #10127575

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

  • TSB #SSM72865 Attachm

    NHTSA ID #10127576

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

FUEL SYSTEM, DIESEL

  • TSB #SSM72865 Attachm

    NHTSA ID #10127282

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

  • TSB #SSM72865

    NHTSA ID #10127281

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

  • TSB #SSM72865 Attachm

    NHTSA ID #10127576

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

  • TSB #SSM72865

    NHTSA ID #10127575

    • Date Announced: DECEMBER 04 2017
    • Additional Info: How to Fix

    Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

    More Information »

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

  • TSB #JTB00394NAS3

    NHTSA ID #10096747

    • Date Announced: SEPTEMBER 29 2015
    • Additional Info: How to Fix

    Summary: "SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE. THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUM

    More Information »

POWER TRAIN

  • TSB #SSM73410

    NHTSA ID #10131577

    • Date Announced: JUNE 20 2017
    • Additional Info: How to Fix

    Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

    More Information »

  • TSB #SSM73384

    NHTSA ID #10131579

    • Date Announced: JUNE 07 2017
    • Additional Info: How to Fix

    Summary: Issue: Rear differential oil leak evident from the pinion seal.

    More Information »

POWER TRAIN:AUTOMATIC TRANSMISSION

  • TSB #JTB00417NAS3

    NHTSA ID #10096912

    • Date Announced: MAY 27 2016
    • Additional Info: How to Fix

    Summary: SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.

    More Information »

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #SSM73809

    NHTSA ID #10141078

    • Date Announced: MARCH 21 2018
    • Additional Info: How to Fix

    Summary: Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

    More Information »

  • TSB #JTB00471NAS1

    NHTSA ID #10096957

    • Date Announced: FEBRUARY 25 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE D

    More Information »

ELECTRICAL SYSTEM

  • TSB #SSM73798

    NHTSA ID #10143019

    • Date Announced: JUNE 04 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #JTB00566NAS4

    NHTSA ID #10142170

    • Date Announced: MAY 23 2018
    • Additional Info: How to Fix

    Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

    More Information »

  • TSB #SSM73798.1

    NHTSA ID #10142165

    • Date Announced: MAY 17 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #SSM72302

    NHTSA ID #10142163

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: B1412-96 being flagged in the Gateway Module

    More Information »

  • TSB #SSM72307

    NHTSA ID #10142160

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo

    More Information »

  • TSB #SSM73824

    NHTSA ID #10142402

    • Date Announced: APRIL 18 2018
    • Additional Info: How to Fix

    Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO

    More Information »

  • TSB #JTB00619NAS1

    NHTSA ID #10141084

    • Date Announced: MARCH 23 2018
    • Additional Info: How to Fix

    Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched

    More Information »

  • TSB #SSM73814

    NHTSA ID #10141079

    • Date Announced: MARCH 21 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

    More Information »

  • TSB #SSM73633

    NHTSA ID #10127108

    • Date Announced: NOVEMBER 10 2017
    • Additional Info: How to Fix

    Summary: Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred

    More Information »

  • TSB #SSM73554

    NHTSA ID #10119570

    • Date Announced: SEPTEMBER 25 2017
    • Additional Info: How to Fix

    Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

    More Information »

  • TSB #SSM73298

    NHTSA ID #10119560

    • Date Announced: SEPTEMBER 08 2017
    • Additional Info: How to Fix

    Summary: Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim

    More Information »

  • TSB #SSM72926

    NHTSA ID #10118501

    • Date Announced: JULY 17 2017
    • Additional Info: How to Fix

    Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

    More Information »

  • TSB #SSM73410

    NHTSA ID #10131577

    • Date Announced: JUNE 20 2017
    • Additional Info: How to Fix

    Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

    More Information »

  • TSB #SSM73419

    NHTSA ID #10131580

    • Date Announced: JUNE 07 2017
    • Additional Info: How to Fix

    Summary: Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.

    More Information »

  • TSB #SSM73417

    NHTSA ID #10131578

    • Date Announced: JUNE 06 2017
    • Additional Info: How to Fix

    Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

    More Information »

  • TSB #SSM73310

    NHTSA ID #10118164

    • Date Announced: MARCH 30 2017
    • Additional Info: How to Fix

    Summary: Issue: SIM card does not latch in SIM slot or cannot be read.

    More Information »

  • TSB #K444NAS1

    NHTSA ID #10110955

    • Date Announced: DECEMBER 22 2016
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

    More Information »

  • TSB #SSM72557

    NHTSA ID #10110975

    • Date Announced: NOVEMBER 17 2016
    • Additional Info: How to Fix

    Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th

    More Information »

  • TSB #JTB00496NAS3

    NHTSA ID #10095343

    • Date Announced: OCTOBER 26 2016
    • Additional Info: How to Fix

    Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

    More Information »

  • TSB #SSM72823

    NHTSA ID #10097591

    • Date Announced: JUNE 15 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

    More Information »

  • TSB #JTB00496NAS2

    NHTSA ID #10097596

    • Date Announced: JUNE 14 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

    More Information »

  • TSB #JTB00496NAS1

    NHTSA ID #10097595

    • Date Announced: JUNE 03 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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  • TSB #SSM72773

    NHTSA ID #10096946

    • Date Announced: MAY 16 2016
    • Additional Info: How to Fix

    Summary: "ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."

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  • TSB #SSM72598

    NHTSA ID #10096985

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: TOUCH SCREEN DTC B14AD-96 IS DISPLAYED

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  • TSB #SSM72657

    NHTSA ID #10097000

    • Date Announced: FEBRUARY 18 2016
    • Additional Info: How to Fix

    Summary: INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS

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  • TSB #SSM72206

    NHTSA ID #10096966

    • Date Announced: FEBRUARY 16 2016
    • Additional Info: How to Fix

    Summary: KVM COMPONENT PROTECTION TIME-OUT IS LOGGED

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  • TSB #SSM72631

    NHTSA ID #10096995

    • Date Announced: FEBRUARY 09 2016
    • Additional Info: How to Fix

    Summary: BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS

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  • TSB #SSM72201

    NHTSA ID #10096965

    • Date Announced: FEBRUARY 08 2016
    • Additional Info: How to Fix

    Summary: REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI

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  • TSB #SSM72591

    NHTSA ID #10097031

    • Date Announced: JANUARY 14 2016
    • Additional Info: How to Fix

    Summary: "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN

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  • TSB #SSM72503

    NHTSA ID #10097051

    • Date Announced: NOVEMBER 05 2015
    • Additional Info: How to Fix

    Summary: "ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY

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  • TSB #SSM72486

    NHTSA ID #10097086

    • Date Announced: OCTOBER 29 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM).

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  • TSB #SSM-72302

    NHTSA ID #10079082

    • Date Announced: JUNE 11 2015
    • Additional Info: How to Fix

    Summary: "ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION."

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ELECTRICAL SYSTEM:BATTERY

  • TSB #SSM73824

    NHTSA ID #10141087

    • Date Announced: MARCH 27 2018
    • Additional Info: How to Fix

    Summary: Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi

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  • TSB #SSM72768

    NHTSA ID #10096944

    • Date Announced: MAY 12 2016
    • Additional Info: How to Fix

    Summary: "ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. "

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  • TSB #SSM72631

    NHTSA ID #10096995

    • Date Announced: FEBRUARY 09 2016
    • Additional Info: How to Fix

    Summary: BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS

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  • TSB #JTB00446NAS3

    NHTSA ID #10096953

    • Date Announced: FEBRUARY 05 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ¿ FAULTY GENERATOR ¿ FAULTY BATTERY MONITORING SYSTEM (BMS) ¿ THE CHARGE WARNING INDICATOR IS ILL

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ELECTRICAL SYSTEM:BATTERY:CABLES

  • TSB #JTB00446NAS3

    NHTSA ID #10096953

    • Date Announced: FEBRUARY 05 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ¿ FAULTY GENERATOR ¿ FAULTY BATTERY MONITORING SYSTEM (BMS) ¿ THE CHARGE WARNING INDICATOR IS ILL

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ELECTRICAL SYSTEM:STARTER ASSEMBLY

  • TSB #SSM73814

    NHTSA ID #10141079

    • Date Announced: MARCH 21 2018
    • Additional Info: How to Fix

    Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

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  • TSB #JTB00492NAS3

    NHTSA ID #10127111

    • Date Announced: NOVEMBER 15 2017
    • Additional Info: How to Fix

    Summary: The Auto Stop/Start system may be inoperative.

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  • TSB #JTB00492NAS2

    NHTSA ID #10118144

    • Date Announced: FEBRUARY 24 2017
    • Additional Info: How to Fix

    Summary: Auto Start-stop may be inoperative

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  • TSB #JTB00492NAS1

    NHTSA ID #10096920

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

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ELECTRICAL SYSTEM:IGNITION

  • TSB #SSM72486

    NHTSA ID #10097086

    • Date Announced: OCTOBER 29 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM).

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DIGITAL INSTRUMENT PANEL

  • TSB #SSM72773

    NHTSA ID #10096946

    • Date Announced: MAY 16 2016
    • Additional Info: How to Fix

    Summary: "ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."

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  • TSB #SSM72486

    NHTSA ID #10097086

    • Date Announced: OCTOBER 29 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM).

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ELECTRICAL SYSTEM: SOFTWARE

  • TSB #JTB00552NAS6

    NHTSA ID #10143050

    • Date Announced: JUNE 29 2018
    • Additional Info: How to Fix

    Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.

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  • TSB #SSM73930

    NHTSA ID #10143036

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

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  • TSB #SSM73798

    NHTSA ID #10143019

    • Date Announced: JUNE 04 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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  • TSB #SSM73798

    NHTSA ID #10142400

    • Date Announced: APRIL 13 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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  • TSB #SSM73798

    NHTSA ID #10141068

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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  • TSB #SSM73700

    NHTSA ID #10127294

    • Date Announced: DECEMBER 17 2017
    • Additional Info: How to Fix

    Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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  • TSB #SSM73700

    NHTSA ID #10127608

    • Date Announced: DECEMBER 17 2017
    • Additional Info: How to Fix

    Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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  • TSB #JA17TE-09

    NHTSA ID #10127587

    • Date Announced: DECEMBER 15 2017
    • Additional Info: How to Fix

    Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

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  • TSB #JTB00593NAS2

    NHTSA ID #10125489

    • Date Announced: NOVEMBER 28 2017
    • Additional Info: How to Fix

    Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message

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  • TSB #JTB00593NAS1

    NHTSA ID #10123473

    • Date Announced: OCTOBER 24 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text

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  • TSB #K444NAS3

    NHTSA ID #10124202

    • Date Announced: OCTOBER 13 2017
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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  • TSB #JTB00552NAS4

    NHTSA ID #10124198

    • Date Announced: OCTOBER 03 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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  • TSB #JTB00552NAS3

    NHTSA ID #10119565

    • Date Announced: SEPTEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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  • TSB #6-339NAS

    NHTSA ID #10119548

    • Date Announced: JULY 14 2017
    • Additional Info: How to Fix

    Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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  • TSB #K437NAS5

    NHTSA ID #10118500

    • Date Announced: JULY 14 2017
    • Additional Info: How to Fix

    Summary: SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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  • TSB #6-339NAS2

    NHTSA ID #10110958

    • Date Announced: DECEMBER 19 2016
    • Additional Info: How to Fix

    Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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  • TSB #K437NAS2

    NHTSA ID #10110947

    • Date Announced: DECEMBER 19 2016
    • Additional Info: How to Fix

    Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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  • TSB #JTB00496NAS3

    NHTSA ID #10095343

    • Date Announced: OCTOBER 26 2016
    • Additional Info: How to Fix

    Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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  • TSB #SSM72875

    NHTSA ID #10094790

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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  • TSB #SSM72906

    NHTSA ID #10094539

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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  • TSB #SSM72823

    NHTSA ID #10097591

    • Date Announced: JUNE 15 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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  • TSB #SSM72811

    NHTSA ID #10097589

    • Date Announced: JUNE 15 2016
    • Additional Info: How to Fix

    Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

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  • TSB #JTB00496NAS2

    NHTSA ID #10097596

    • Date Announced: JUNE 14 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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  • TSB #JTB00496NAS1

    NHTSA ID #10097595

    • Date Announced: JUNE 03 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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  • TSB #SSM72557

    NHTSA ID #10096925

    • Date Announced: MAY 24 2016
    • Additional Info: How to Fix

    Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA.

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  • TSB #SSM72770

    NHTSA ID #10096945

    • Date Announced: MAY 16 2016
    • Additional Info: How to Fix

    Summary: "ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ¿SAY WHAT THEY SEE/SAY A COMMAND¿ FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED."

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  • TSB #JTB00471NAS1

    NHTSA ID #10096957

    • Date Announced: FEBRUARY 25 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE D

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  • TSB #6-291NAS

    NHTSA ID #10096949

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: "IT HAS COME TO OUR ATTENTION FROM DATA COLLECTED DURING PRE-DELIVERY INSPECTION (PDI) THAT THE SOFTWARE IN THE INCONTROL® TOUCH PRO¿ SYSTEM ON 2016 MODEL YEAR XJ (X351) VEHICLES MAY NOT BE LOADED PROPERLY ON A NUMBER OF VEHICLES."

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  • TSB #SSM72648

    NHTSA ID #10096997

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED.

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  • TSB #SSM72642

    NHTSA ID #10096996

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: TPMS SYSTEM MIS DIAGNOSED

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  • TSB #SSM72613

    NHTSA ID #10096992

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO

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  • TSB #SSM72625

    NHTSA ID #10096994

    • Date Announced: FEBRUARY 18 2016
    • Additional Info: How to Fix

    Summary: SIM CARD MAY BE LOST OR DAMAGED

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  • TSB #SSM72657

    NHTSA ID #10097000

    • Date Announced: FEBRUARY 18 2016
    • Additional Info: How to Fix

    Summary: INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS

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  • TSB #JTB00460NAS1

    NHTSA ID #10097024

    • Date Announced: JANUARY 29 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."

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  • TSB #SSM72591

    NHTSA ID #10097031

    • Date Announced: JANUARY 14 2016
    • Additional Info: How to Fix

    Summary: "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN

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  • TSB #SSM72583

    NHTSA ID #10097030

    • Date Announced: JANUARY 11 2016
    • Additional Info: How to Fix

    Summary: "ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE DATABA

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  • TSB #SSM72555

    NHTSA ID #10097058

    • Date Announced: DECEMBER 17 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ¿INCONTROL TOUCH PRO NAVIGATION MAP UPDATE¿ IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN O

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  • TSB #SSM72557

    NHTSA ID #10097059

    • Date Announced: DECEMBER 15 2015
    • Additional Info: How to Fix

    Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH

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  • TSB #SSM72503

    NHTSA ID #10097051

    • Date Announced: NOVEMBER 05 2015
    • Additional Info: How to Fix

    Summary: "ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY

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  • TSB #SSM72390

    NHTSA ID #10096791

    • Date Announced: SEPTEMBER 03 2015
    • Additional Info: How to Fix

    Summary: "ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR."

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VISIBILITY:WINDSHIELD

  • TSB #SSM73813 Attachm

    NHTSA ID #10141091

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

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  • TSB #SSM73813

    NHTSA ID #10141090

    • Date Announced: MARCH 28 2018
    • Additional Info: How to Fix

    Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

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VISIBILITY:SUN ROOF ASSEMBLY

  • TSB #JTB00368NAS4

    NHTSA ID #10119555

    • Date Announced: SEPTEMBER 07 2017
    • Additional Info: How to Fix

    Summary: Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio

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  • TSB #K391UPS33162BNAS

    NHTSA ID #10079841

    • Date Announced: JUNE 21 2016
    • Additional Info: How to Fix

    Summary: SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL IN

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  • TSB #JTB00368NAS2

    NHTSA ID #10097023

    • Date Announced: JANUARY 28 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSI

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STRUCTURE

  • TSB #JTB00343NAS5

    NHTSA ID #10119562

    • Date Announced: SEPTEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

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STRUCTURE:FRAME AND MEMBERS

  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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STRUCTURE:BODY

  • TSB #SSM72926

    NHTSA ID #10095064

    • Date Announced: SEPTEMBER 07 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.

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  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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  • TSB #SSM72734

    NHTSA ID #10096182

    • Date Announced: APRIL 20 2016
    • Additional Info: How to Fix

    Summary: ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE.

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  • TSB #JTB00368NAS2

    NHTSA ID #10097023

    • Date Announced: JANUARY 28 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSI

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STRUCTURE:BODY:BUMPERS

  • TSB #SSM-72460

    NHTSA ID #10080462

    • Date Announced: JUNE 30 2016
    • Additional Info: How to Fix

    Summary: ISSUE: ON SOME XJ X351 MODELS, THE FRONT LOWER BUMPER SPLITTER TRIM IS WORKING LOOSE AND / OR COMING ADRIFT

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STRUCTURE:BODY:DOOR

  • TSB #JTB00511NAS1

    NHTSA ID #10094630

    • Date Announced: AUGUST 15 2016
    • Additional Info: How to Fix

    Summary: SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED.

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  • TSB #SSM72734

    NHTSA ID #10096182

    • Date Announced: APRIL 20 2016
    • Additional Info: How to Fix

    Summary: ISSUE: DOOR LATCHES BEING REPLACED WHEN A CUSTOMER REPORTS ISSUES WITH THE LOCKING, LATCHING OR SOFT CLOSE FUNCTION ON ONE OR MORE DOORS ON THEIR VEHICLE.

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  • TSB #SSM72201

    NHTSA ID #10096965

    • Date Announced: FEBRUARY 08 2016
    • Additional Info: How to Fix

    Summary: REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI

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  • TSB #SSM72390

    NHTSA ID #10096791

    • Date Announced: SEPTEMBER 03 2015
    • Additional Info: How to Fix

    Summary: "ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR."

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STRUCTURE:BODY:ROOF AND PILLARS

  • TSB #JTB00368NAS4

    NHTSA ID #10119555

    • Date Announced: SEPTEMBER 07 2017
    • Additional Info: How to Fix

    Summary: Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio

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  • TSB #JTB-00368-NAS-3

    NHTSA ID #10080420

    • Date Announced: JUNE 28 2016
    • Additional Info: How to Fix

    Summary: SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITIO

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  • TSB #K391UPS33162BNAS

    NHTSA ID #10079841

    • Date Announced: JUNE 21 2016
    • Additional Info: How to Fix

    Summary: SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE CREAKING NOISES FROM THE PANORAMIC ROOF, WITH THE MOVING PANEL IN THE CLOSED POSITION, MAY BE EVIDENT DURING TORSIONAL IN

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  • TSB #JTB00368NAS2

    NHTSA ID #10097023

    • Date Announced: JANUARY 28 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSI

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LATCHES/LOCKS/LINKAGES

  • TSB #SSM72875

    NHTSA ID #10094790

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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LATCHES/LOCKS/LINKAGES:HOOD:LATCH

  • TSB #JTB00619NAS1

    NHTSA ID #10141084

    • Date Announced: MARCH 23 2018
    • Additional Info: How to Fix

    Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched

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TIRES

  • TSB #SSM73888 Attachm

    NHTSA ID #10143028

    • Date Announced: JUNE 19 2018
    • Additional Info: How to Fix

    Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

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  • TSB #SSM73888

    NHTSA ID #10143027

    • Date Announced: JUNE 19 2018
    • Additional Info: How to Fix

    Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

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TIRES:VALVE

  • TSB #SSM72670

    NHTSA ID #10096162

    • Date Announced: APRIL 07 2016
    • Additional Info: How to Fix

    Summary: ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN

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TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  • TSB #SSM72642

    NHTSA ID #10096996

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: TPMS SYSTEM MIS DIAGNOSED

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WHEELS

  • TSB #SSM72498

    NHTSA ID #10131576

    • Date Announced: JUNE 02 2017
    • Additional Info: How to Fix

    Summary: Issue: Wheel stud failures (fractures).

    More Information »

  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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  • TSB #SSM72670

    NHTSA ID #10096162

    • Date Announced: APRIL 07 2016
    • Additional Info: How to Fix

    Summary: ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN

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  • TSB #SSM72498

    NHTSA ID #10096888

    • Date Announced: NOVEMBER 04 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."

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WHEELS:LUGS/NUTS/BOLTS

  • TSB #SSM72498

    NHTSA ID #10131576

    • Date Announced: JUNE 02 2017
    • Additional Info: How to Fix

    Summary: Issue: Wheel stud failures (fractures).

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SEATS

  • TSB #SSM73417

    NHTSA ID #10131578

    • Date Announced: JUNE 06 2017
    • Additional Info: How to Fix

    Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

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  • TSB #JTB00500NAS1

    NHTSA ID #10097584

    • Date Announced: JUNE 21 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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  • TSB #JTB00496NAS2

    NHTSA ID #10097596

    • Date Announced: JUNE 14 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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  • TSB #JTB00267NAS2

    NHTSA ID #10096901

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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SEATS:FRONT ASSEMBLY:POWER ADJUST

  • TSB #JTB00500NAS2

    NHTSA ID #10094532

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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BACK OVER PREVENTION

  • TSB #SSM72307

    NHTSA ID #10142160

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo

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COMMUNICATION

  • TSB #SSM72557

    NHTSA ID #10096925

    • Date Announced: MAY 24 2016
    • Additional Info: How to Fix

    Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA.

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  • TSB #SSM72557

    NHTSA ID #10097059

    • Date Announced: DECEMBER 15 2015
    • Additional Info: How to Fix

    Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH

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COMMUNICATION: VEHICLE TO INFRASTRUCTURE

  • TSB #SSM72557

    NHTSA ID #10096925

    • Date Announced: MAY 24 2016
    • Additional Info: How to Fix

    Summary: "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA.

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EQUIPMENT

  • TSB #SSM72598

    NHTSA ID #10142161

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed.

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  • TSB #SSM73462

    NHTSA ID #10142162

    • Date Announced: MAY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone

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  • TSB #SSM73798

    NHTSA ID #10141068

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #JTB00606NAS1

    NHTSA ID #10141071

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust

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  • TSB #SSM73554

    NHTSA ID #10119570

    • Date Announced: SEPTEMBER 25 2017
    • Additional Info: How to Fix

    Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

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  • TSB #JTB00343NAS5

    NHTSA ID #10119562

    • Date Announced: SEPTEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

    More Information »

  • TSB #JTB00368NAS4

    NHTSA ID #10119555

    • Date Announced: SEPTEMBER 07 2017
    • Additional Info: How to Fix

    Summary: Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio

    More Information »

  • TSB #SSM72926

    NHTSA ID #10118501

    • Date Announced: JULY 17 2017
    • Additional Info: How to Fix

    Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

    More Information »

  • TSB #K444NAS2

    NHTSA ID #10118148

    • Date Announced: MARCH 14 2017
    • Additional Info: How to Fix

    Summary: TCU security key was not subject to end of line test and verification

    More Information »

  • TSB #6-321NAS2

    NHTSA ID #10110962

    • Date Announced: DECEMBER 01 2016
    • Additional Info: How to Fix

    Summary: DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where no service interval required message is displayed in the message center when an engine service is required aft

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  • TSB #SSM72557

    NHTSA ID #10095402

    • Date Announced: OCTOBER 11 2016
    • Additional Info: How to Fix

    Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE

    More Information »

  • TSB #JTB00343NAS4

    NHTSA ID #10095061

    • Date Announced: SEPTEMBER 09 2016
    • Additional Info: How to Fix

    Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.

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  • TSB #SSM72926

    NHTSA ID #10095064

    • Date Announced: SEPTEMBER 07 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.

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  • TSB #SSM72906

    NHTSA ID #10094792

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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  • TSB #SSM72581

    NHTSA ID #10093106

    • Date Announced: JULY 07 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)

    More Information »

  • TSB #JTB00500NAS1

    NHTSA ID #10097584

    • Date Announced: JUNE 21 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

    More Information »

  • TSB #JTB00492NAS1

    NHTSA ID #10096920

    • Date Announced: MAY 19 2016
    • Additional Info: How to Fix

    Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

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  • TSB #SSM65337

    NHTSA ID #10096191

    • Date Announced: APRIL 26 2016
    • Additional Info: How to Fix

    Summary: CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE¿S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE "THE SYS

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  • TSB #SSM72510

    NHTSA ID #10096890

    • Date Announced: NOVEMBER 10 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"

    More Information »

  • TSB #SSM72390

    NHTSA ID #10096721

    • Date Announced: AUGUST 24 2015
    • Additional Info: How to Fix

    Summary: "NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIG

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EQUIPMENT:ELECTRICAL

  • TSB #SSM72960

    NHTSA ID #10142413

    • Date Announced: APRIL 30 2018
    • Additional Info: How to Fix

    Summary: Issue: Tunescan does not operate, scrolling window animation is constantly running.

    More Information »

  • TSB #JTB00606NAS1

    NHTSA ID #10141071

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust

    More Information »

  • TSB #SSM73798

    NHTSA ID #10141068

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

    More Information »

  • TSB #K444NAS1

    NHTSA ID #10110955

    • Date Announced: DECEMBER 22 2016
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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  • TSB #6-339NAS2

    NHTSA ID #10110958

    • Date Announced: DECEMBER 19 2016
    • Additional Info: How to Fix

    Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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  • TSB #K437NAS2

    NHTSA ID #10110947

    • Date Announced: DECEMBER 19 2016
    • Additional Info: How to Fix

    Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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  • TSB #SSM72557

    NHTSA ID #10110975

    • Date Announced: NOVEMBER 17 2016
    • Additional Info: How to Fix

    Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th

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  • TSB #SSM73025

    NHTSA ID #10095301

    • Date Announced: OCTOBER 24 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

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  • TSB #SSM72960

    NHTSA ID #10095103

    • Date Announced: SEPTEMBER 26 2016
    • Additional Info: How to Fix

    Summary: ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.

    More Information »

  • TSB #JTB00380NAS4

    NHTSA ID #10094594

    • Date Announced: AUGUST 15 2016
    • Additional Info: How to Fix

    Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

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  • TSB #SSM72906

    NHTSA ID #10094539

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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  • TSB #SSM72906

    NHTSA ID #10094792

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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  • TSB #SSM72902

    NHTSA ID #10094523

    • Date Announced: JULY 28 2016
    • Additional Info: How to Fix

    Summary: ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI.

    More Information »

  • TSB #K414NAS1

    NHTSA ID #10094466

    • Date Announced: JULY 15 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG

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  • TSB #6-307NAS

    NHTSA ID #10096648

    • Date Announced: JULY 15 2016
    • Additional Info: How to Fix

    Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I

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  • TSB #SSM72642

    NHTSA ID #10096996

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: TPMS SYSTEM MIS DIAGNOSED

    More Information »

  • TSB #SSM72648

    NHTSA ID #10096997

    • Date Announced: FEBRUARY 22 2016
    • Additional Info: How to Fix

    Summary: INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED.

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  • TSB #SSM72625

    NHTSA ID #10096994

    • Date Announced: FEBRUARY 18 2016
    • Additional Info: How to Fix

    Summary: SIM CARD MAY BE LOST OR DAMAGED

    More Information »

  • TSB #SSM72583

    NHTSA ID #10097030

    • Date Announced: JANUARY 11 2016
    • Additional Info: How to Fix

    Summary: "ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE DATABA

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  • TSB #SSM71869

    NHTSA ID #10096782

    • Date Announced: SEPTEMBER 03 2015
    • Additional Info: How to Fix

    Summary: "ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURR

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SSM72699

    NHTSA ID #10096163

    • Date Announced: APRIL 14 2026
    • Additional Info: How to Fix

    Summary: CANNOT ADJUST PARK AID VOLUME. SDARS FA AND SDARS MW NO AUDIO

    More Information »

  • TSB #SSM73793

    NHTSA ID #10141083

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu

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  • TSB #JTB00606NAS1

    NHTSA ID #10141071

    • Date Announced: MARCH 19 2018
    • Additional Info: How to Fix

    Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust

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  • TSB #SSM73700

    NHTSA ID #10127608

    • Date Announced: DECEMBER 17 2017
    • Additional Info: How to Fix

    Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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  • TSB #JTB00552NAS4

    NHTSA ID #10124198

    • Date Announced: OCTOBER 03 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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  • TSB #K437NAS2

    NHTSA ID #10110947

    • Date Announced: DECEMBER 19 2016
    • Additional Info: How to Fix

    Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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  • TSB #6-339NAS2

    NHTSA ID #10110958

    • Date Announced: DECEMBER 19 2016
    • Additional Info: How to Fix

    Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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  • TSB #JTB00496NAS3

    NHTSA ID #10095343

    • Date Announced: OCTOBER 26 2016
    • Additional Info: How to Fix

    Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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  • TSB #SSM72655

    NHTSA ID #10094478

    • Date Announced: JULY 06 2016
    • Additional Info: How to Fix

    Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER

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  • TSB #SSM72823

    NHTSA ID #10097591

    • Date Announced: JUNE 15 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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  • TSB #JTB00496NAS2

    NHTSA ID #10097596

    • Date Announced: JUNE 14 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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  • TSB #JTB00496NAS1

    NHTSA ID #10097595

    • Date Announced: JUNE 03 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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  • TSB #SSM72773

    NHTSA ID #10096946

    • Date Announced: MAY 16 2016
    • Additional Info: How to Fix

    Summary: "ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."

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  • TSB #SSM72655

    NHTSA ID #10096999

    • Date Announced: FEBRUARY 18 2016
    • Additional Info: How to Fix

    Summary: INCONTROL TOUCH PRO, RADIO INOPERATIVE AND UNABLE TO TUNE OR CHANGE RADIO BANDS

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #SSM73930

    NHTSA ID #10143036

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

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  • TSB #SSM73793

    NHTSA ID #10141083

    • Date Announced: MARCH 26 2018
    • Additional Info: How to Fix

    Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu

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  • TSB #SSM73520

    NHTSA ID #10127104

    • Date Announced: NOVEMBER 06 2017
    • Additional Info: How to Fix

    Summary: When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.

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  • TSB #K444NAS3

    NHTSA ID #10124202

    • Date Announced: OCTOBER 13 2017
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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  • TSB #JTB00552NAS4

    NHTSA ID #10124198

    • Date Announced: OCTOBER 03 2017
    • Additional Info: How to Fix

    Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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  • TSB #SSM73543

    NHTSA ID #10120500

    • Date Announced: AUGUST 31 2017
    • Additional Info: How to Fix

    Summary: Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the

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  • TSB #SSM73139

    NHTSA ID #10118499

    • Date Announced: JULY 06 2017
    • Additional Info: How to Fix

    Summary: Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

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  • TSB #K444NAS1

    NHTSA ID #10110955

    • Date Announced: DECEMBER 22 2016
    • Additional Info: How to Fix

    Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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  • TSB #JTB00496NAS3

    NHTSA ID #10095343

    • Date Announced: OCTOBER 26 2016
    • Additional Info: How to Fix

    Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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  • TSB #SSM73025

    NHTSA ID #10095301

    • Date Announced: OCTOBER 24 2016
    • Additional Info: How to Fix

    Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

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  • TSB #6-307NAS

    NHTSA ID #10096648

    • Date Announced: JULY 15 2016
    • Additional Info: How to Fix

    Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I

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  • TSB #K414NAS1

    NHTSA ID #10094466

    • Date Announced: JULY 15 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG

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  • TSB #SSM72655

    NHTSA ID #10094478

    • Date Announced: JULY 06 2016
    • Additional Info: How to Fix

    Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER

    More Information »

  • TSB #SSM72591

    NHTSA ID #10097031

    • Date Announced: JANUARY 14 2016
    • Additional Info: How to Fix

    Summary: "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN

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  • TSB #SSM72555

    NHTSA ID #10097058

    • Date Announced: DECEMBER 17 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ¿INCONTROL TOUCH PRO NAVIGATION MAP UPDATE¿ IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN O

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EQUIPMENT:AIR CONDITIONER

  • TSB #JTB00380NAS4

    NHTSA ID #10094594

    • Date Announced: AUGUST 15 2016
    • Additional Info: How to Fix

    Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

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  • TSB #JTB00380NAS3

    NHTSA ID #10093082

    • Date Announced: JULY 15 2016
    • Additional Info: How to Fix

    Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

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  • TSB #JTB-00311-NAS-1

    NHTSA ID #10079244

    • Date Announced: SEPTEMBER 26 2013
    • Additional Info: How to Fix

    Summary: "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."

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EQUIPMENT:MECHANICAL

  • TSB #JTB00539NAS2

    NHTSA ID #10118145

    • Date Announced: MARCH 01 2017
    • Additional Info: How to Fix

    Summary: A rattle noise from the front overhead console may be evident

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EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #SFCC_08MAR18

    NHTSA ID #10134968

    • Date Announced: MARCH 08 2018
    • Additional Info: How to Fix

    Summary: Jaguar Land Rover Shop Foreman Conference Call

    More Information »

  • TSB #SSM73511

    NHTSA ID #10127295

    • Date Announced: DECEMBER 19 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar headlining cleaning products

    More Information »

  • TSB #SSM73511

    NHTSA ID #10127609

    • Date Announced: DECEMBER 19 2017
    • Additional Info: How to Fix

    Summary: Issue: Jaguar headlining cleaning products

    More Information »

  • TSB #SFCC_14DEC17

    NHTSA ID #10127619

    • Date Announced: DECEMBER 14 2017
    • Additional Info: How to Fix

    Summary: Presentation from Dealer Shop Foreman Conference Call

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  • TSB #SSM73298

    NHTSA ID #10118153

    • Date Announced: MARCH 23 2017
    • Additional Info: How to Fix

    Summary: TCU fails activation and DTC U2109 flagged

    More Information »

  • TSB #JTB00380NAS4

    NHTSA ID #10094594

    • Date Announced: AUGUST 15 2016
    • Additional Info: How to Fix

    Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

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  • TSB #SSM72875

    NHTSA ID #10094790

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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  • TSB #JTB-00304-NAS-1

    NHTSA ID #10079242

    • Date Announced: SEPTEMBER 16 2013
    • Additional Info: How to Fix

    Summary: "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."

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EQUIPMENT ADAPTIVE

  • TSB #JTB00588NAS1

    NHTSA ID #10123467

    • Date Announced: OCTOBER 13 2017
    • Additional Info: How to Fix

    Summary: Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.

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  • TSB #SSM72557

    NHTSA ID #10095402

    • Date Announced: OCTOBER 11 2016
    • Additional Info: How to Fix

    Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE

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  • TSB #JTB00343NAS4

    NHTSA ID #10095061

    • Date Announced: SEPTEMBER 09 2016
    • Additional Info: How to Fix

    Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.

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  • TSB #JTB00500NAS2

    NHTSA ID #10094532

    • Date Announced: AUGUST 01 2016
    • Additional Info: How to Fix

    Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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  • TSB #SSM72811

    NHTSA ID #10097589

    • Date Announced: JUNE 15 2016
    • Additional Info: How to Fix

    Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

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  • TSB #SSM72770

    NHTSA ID #10096945

    • Date Announced: MAY 16 2016
    • Additional Info: How to Fix

    Summary: "ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE ¿SAY WHAT THEY SEE/SAY A COMMAND¿ FUNCTION. ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED."

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  • TSB #SSM65337

    NHTSA ID #10096191

    • Date Announced: APRIL 26 2016
    • Additional Info: How to Fix

    Summary: CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE¿S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE "THE SYS

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  • TSB #JTB00446NAS3

    NHTSA ID #10096953

    • Date Announced: FEBRUARY 05 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. ¿ FAULTY GENERATOR ¿ FAULTY BATTERY MONITORING SYSTEM (BMS) ¿ THE CHARGE WARNING INDICATOR IS ILL

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  • TSB #JTB00460NAS1

    NHTSA ID #10097024

    • Date Announced: JANUARY 29 2016
    • Additional Info: How to Fix

    Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."

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  • TSB #SSM72581

    NHTSA ID #10097029

    • Date Announced: JANUARY 08 2016
    • Additional Info: How to Fix

    Summary: "ISSUE CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) CAUSE INSUFFICIENT RETENTION BETWEEN CUP HOLDER COVER BARS AND SUBSTRATE MATERIAL. MECHANICAL FIXINGS (PLUGS) TO THE LEADING HANDLE BAR AND SUBSTRATE HAVE BEEN ADDED TO IMPRO

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  • TSB #SSM71966

    NHTSA ID #10097047

    • Date Announced: DECEMBER 16 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

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  • TSB #SSM72510

    NHTSA ID #10096890

    • Date Announced: NOVEMBER 10 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"

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  • TSB #SSM72498

    NHTSA ID #10096888

    • Date Announced: NOVEMBER 04 2015
    • Additional Info: How to Fix

    Summary: "ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."

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  • TSB #SSM72390

    NHTSA ID #10096721

    • Date Announced: AUGUST 24 2015
    • Additional Info: How to Fix

    Summary: "NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIG

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  • TSB #JTB-00304-NAS-1

    NHTSA ID #10079242

    • Date Announced: SEPTEMBER 16 2013
    • Additional Info: How to Fix

    Summary: "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."

    More Information »

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