This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Commander. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Commander. The contact stated that the repair for NHTSA campaign number: 14V567000 (electrical system) exceeded a reasonable amount of time. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 7/21/15 updated 9/22/2015
2008 Jeep Commander. Consumer writes in regards to not receiving reimbursement for ignition switch recall repairs. The wireless ignition node was replaced.
The contact owns a 2008 Jeep Commander. The contact stated that when driving 40 mph, the vehicle stalled without warning. The vehicle was able to be restarted however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
The contact owns a 2008 Jeep Commander. While driving at various speeds, the vehicle would suddenly shut off. After restarting the engine, the vehicle would operate normally. The contact indicated that the failure occurred on multiple occasions. The vehicle was taken to the dealer, but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 70,000. Updated 6/11/15 updated 10/16/217
- Stone Mountain, GA, USA
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The contact owns a 2008 Jeep Commander. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2008 Jeep Commander. Consumer writes in regards to vehicle stalling. The consumer noticed on hot day, when the gas was 1/4 or less, it would stall. The consumer installed a heat insulator on the fuel rail and replaced the fuel cap. However, in February when it was 45 degrees and the tank was 3/4 full, the vehicle stalled. Several months later, the consumer received recall # 14V567000. However, the parts were not available.
On 1 May 2015 I drove my 2008 Jeep Commander on errands, making several stops. Returning to the vehicle after my last errand, it refused to start when the ignition key was properly inserted and turned. After several attempts and noticing that the dashboard indicator lights, interior lights, headlights and electric windows all functioned properly, I concluded there was a starter or alternator problem. I had the tow truck operator attempt to jump the vehicle just in case it was the battery, which it was not, and was subsequently towed 30 miles home at the cost of $175. The next morning, I wondered if something could be amiss with the electronic key fob. I tried the spare key and the car started immediately. I then tried my original key again and the car also started. We did receive a ignition switch recall notice from Chrysler in the fall of 2014 that indicated we would be notified when parts became available, so I called their 1-800 number for an update. Chrysler cannot provide any specific time frame for when the replacement parts will be available. The only thing they will do is add your email to the "special notification list" so that you will receive an email when the parts are available rather than waiting for a physical letter to arrive via usps. I now have to drive this vehicle knowing that it could shut down while I am driving and cause an accident - presumably with disabled air bags due to the ignition being "off" - or strand me by not starting. As a biologist, I do research in some pretty inaccessible places, so this is a huge safety issue for me. Chrysler should be compelled to engineer a fix and make it available now!
I was notified of the manufacturer recall late 2014, I took it to the local dealership at that time and was advised that they did not have the parts in and that they would be in at some point this year. I asked what the actual risk was they explained the biggest risk was associated with the engine shutting off while driving and was advised to remove my keys off of my key fobs. On April 9, 2015, I parked my car turned the ignition off and then realize that there was a window down. At that point I attempted to restart the car to roll up the window and there was no power. After having the car towed to a local shop and being told they couldn't bring up anything on the computer because the electrical system was shut down, the vehicle was transported to local dealership where they identified that the win module or the wireless ignition node was defective. Now, I have been without a vehicle since that time and they are reporting that the replacement parts will be expected around May 14 of this year however ever since April 16, I have been getting different dates every single time I talk to the dealership. I believe Chrysler has exceeded a fair amount of time to replace this since they knew about it in the summer of 2014 and they have failed to provide a quality replacement part for their product. I have been in contact with both the local dealership and the 1-800 number for Chrysler(888) 327-4236 and they continue to pass me around and inform me that I'm welcome to rent-A-car and have been offered the dealerships discount. Further, they report that they are not sure when the replacement parts will be available but I will be notified as soon as they are.
The contact owns a 2008 Jeep Commander. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was still not available. The contact felt that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/1/15 updated 07/09/15
Recall notices P57 & K06, the vehicle refuses to start and throws an error message stating that the keys are not programmed or inserted wrong. I know the P57 involves the ignition but does not cover the symptoms that I am experiencing. But, why should I take the vehicle in to repair one problem until the parts for the other problem are available. I have been checking every month since the recall was issued in August 2014 and they are still unavailable. This situation has left me with a borrowed vehicle and disgusted. Just how long does and will it take for the recall parts to become available " also there is a recall on the side airbags from 2010 !! that still states parts unavailable !! really !?!?! 5 years and no parts ??"
The contact owns a 2008 Jeep Commander. While driving at approximately 70 mph, the vehicle stalled without warning. The vehicle restarted; however, the failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
More than once our Jeep Commander, while driving on the street or at highway speeds, has turned off on its own. When the car turns off you lose nearly all braking and steering power. Luckily no one has been hurt, yet. This seems to be related to the recent Jeep ignition recall, yet no part is available to actually fix this problem. Because this problem is potentially life threatening, we have no choice but to discontinue use of the car which means we were forced to buy another car until our Jeep can be fixed.
The contact owns a 2008 Jeep Commander. The contact stated that all the lights on the instrument panel remained illuminated. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unavailable.
I have had the ignition fobik replaced at my own cost prior to this recall. Do I get this reimbursed since I am now having the same issue" this is my only vehicle-what do I do when the Jeep just stops working"you really need to get on this problem, I have had the key stuck in the ignition, switch to the off position (which shuts everything down) going down the road and from time to time-car will not recognize the fobik and will not start. Thanks for your time.
The contact owns a 2008 Jeep Commander. The contact stated that while attempting to make a right turn, the vehicle lost power. In addition, the accelerator pedal was depressed but the vehicle failed to accelerate over 40 mph. The vehicle was towed to a dealer. The technician was unable to diagnose or repair the vehicle. The VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 145,000.
The contact owns a 2008 Jeep Commander. The contact received a notification for NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2008 Jeep Commander. The contact received a notification for NHTSA campaign number: 14V567000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Commander. The contact received a notification for NHTSA campaign number: 14V567000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Commander. The contact stated that while driving at various speeds, there was an abnormal noise coming from the ignition switch. Additionally, when attempting to remove the key from the ignition, the key would remain stuck causing the battery to drain. The vehicle was not diagnosed or repaired. The contact received NHTSA campaign number: 14V567000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Olive Branch , MS, USA