This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I receive the recall notice P57/NHTSA 14V-567 months ago by mail. It said that the dealer did not have the parts. I have heard nothing since. I have never heard from the dealer or Chrysler since!!! is the part in"??? when can I get it fixed????"
The contact owns a 2008 Jeep Commander. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Commander. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
In Jan 2015 our key fob got stuck in the ignition of our 2008 Jeep Commander. A day later, we were able to free it. On 2/19/15 it would not start and we had to have it jump started twice. Once started it drove without issues for 3 days. Then on 2/23/15, the Jeep would not start and the key fob got stuck in the ignition. The Jeep could not move and could not be taken out of park. The only thing that worked were the lights. We tried to jump start the vehicle and tried everything we could think of to release the key from the ignition. The fob would not release so we had to have the Jeep towed to the dealership where we purchased it. The mechanic tested the Jeep (battery tested fine). They called Chrysler to see if they had any parts to fix the issue and discovered that the issue with our Jeep was a faulty ignition. The mechanic got the fob released from the ignition by unplugging the battery. He could not guarantee how long this would work. We called the recall hotline and confirmed our Jeep Commander was listed on recall P57. However, Chrysler has no fix at this time. The hotline advised us to get a hold of a Chrysler dealership and get a rental car free of charge through them until the Jeep could be fixed (at an unknown future date). The local Chrysler dealership refused to give us a rental and said they could not look at the Jeep for a few weeks. On 2/28 the Jeep would not start again so we had to purchase a new battery (at our expense). Because of the P57 ignition recall we are worried that we have an unreliable vehicle and that it could also stall while driving and cause an accident with injury or death. We feel unsafe in the Jeep! we want Chrysler to fix these unsafe ignitions immediately and in the meantime provide us free alternative transportation and reimbursement for our expenses.
The contact owns a 2008 Jeep Commander. The contact stated that while making a right turn at 10 mph, the steering wheel seized. The contact shifted into park and turned the key to the off and then to the on position in order to regain function of the steering wheel. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14V567000 (electrical system). The failure mileage was 101,000.
- Yorkville, IL, USA
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The contact owns a 2008 Jeep Commander. The contact received a notification of NHTSA campaign number: 14V567000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Commander. The contact stated that the vehicle failed to start. In addition, there was a burning odor present. The failure recurred multiple times. The contact received NHTSA campaign number: 14V438000 (electrical system). The vehicle was taken to the dealer however, the part for repair was unavailable. The manufacturer was not made aware of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The approximate failure mileage was 120,000.
The contact owns a 2008 Jeep Commander. The contact stated that the vehicle would not start when the key was inserted into the ignition. The contact received a recall notice for NHTSA campaign number: 14V567000 (electrical system) and stated that the parts were unavailable. The vehicle was towed to the dealer who stated that the win module failed, which correlated to the ignition switch. The dealer was uncertain when the parts would become available. The manufacturer was notified of the failure an stated that they were also uncertain when the parts would become available. The approximate failure mileage was 180,000. The VIN was unavailable.
The contact owns a 2008 Jeep Commander. The contact stated that while driving at approximately 50 mph, the vehicle stalled without warning. The vehicle was able to restart. The failure recurred on numerous occasions. The vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired but the failure persisted. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
I have a 2008 Commander that is part of the P57 recall for the ignition switch (9/2014). The switch has totally failed (2/2015). Called all the dealers in my area and nobody has received the parts yet. Called Jeep they have no update on when parts are going to be available. They said the best they can do is to put me on a priority list. I asked about trying to get a loaner car (at no cost to me) to use while my Jeep is down they said that they couldn't help me out. Looking for suggestions. Down a car now and have no idea when it will be repaired.
The contact owns a 2008 Jeep Commander. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The contact received notified of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 32,000.
The contact owns a 2008 Jeep Commander. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Commander. While driving approximately 40 mph, the vehicle suddenly shut off. The vehicle was not diagnosed or repaired. The notice for NHTSA campaign number: 14V567000 (electrical system) was received in September of 2014. After contacting the dealer and the manufacturer, the contact was informed that the parts needed to perform the remedy were not available and no estimated time for receiving the parts could be provided. The manufacturer was notified of the failure and the delay. The failure mileage was 60,000. Updated 02/05/15 updated 02/20/15
TL- the contact owns a 2008 Jeep Commander. The contact stated that after inserting the key into the ignition switch, the key failed to turn into the start position. In addition, the key remained stuck in the ignition switch after shutting off the vehicle on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000. Djr
TL-the contact owns a 2008 Jeep Commander. The contact stated that while starting the vehicle, all the warning lights flickered. The vehicle was shut off and was able to restart after several attempts. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) however, the part needed for the recall repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000. Djr
The contact owns a 2008 Jeep Commander. While driving at an unknown speed, the vehicle stalled without warning. The contact was able to restart the vehicle; however, the horn, radio, and controls on the steering wheel ceased to work. The contact was made aware of NHTSA campaign number: 14V567000 (electrical system) and the vehicle was taken to the dealer. The dealer stated that the failure was not included in the recall notification. The failure recurred frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 99,000.
The contact owns a 2008 Jeep Commander. The contact stated that while driving 45 mph, all of the warning lights illuminated as the vehicle stalled. The contact received a notification of NHTSA campaign number: 14V537000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 106,000.
The contact owns a 2008 Jeep Commander. The contact stated that while driving at approximately 45 mph, the vehicle stalled without warning. In addition, the contact stated that the key fob failed to start the vehicle. The vehicle was taken to a dealer where it was diagnosed that the win module and the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 14V567000 (electrical system). The failure mileage was 95,260.
The contact owns a 2008 Jeep Commander. The contact stated that while driving at an unknown speed, a clicking sound emitted from within the vehicle. The contact mentioned that it was difficult to remove the key from the ignition. The failure recurred several times. The vehicle was towed to the dealer for diagnostic testing. The technician diagnosed that the win module needed to be replaced. The vehicle was not repaired. The contact was made aware of recall NHTSA campaign number: 14V567000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 111,000.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA