This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle, has a rough ride, traction light flashes often. I had several repairs done on my front in June 2014, (upper, lower control arms, left and right sides, rotors, brakes and tires are always needed). On February 2,2015 my left front ball joints and control arms broke and my wheel broke off, I am currently in need of more control arm and strut repair on my right side again! my vehicle clumps and has a rough ride, I am in constant fear driving this vehicle, because of the constant issues with my front end, even after its repaired.
2007 Jeep Compass. Consumer writes in regards to dissatisfaction with vehicle. The consumer stated the ball joints needed to be replaced on the vehicle at 39,106. At 43,060, the rear ball joints needed to be replaced. Now, with 48,000 miles on the vehicle, the front and rear ball joints needed to be replaced for a third time. The consumer also stated the tire needed to be replaced with only 34,406 miles on the vehicle.
Purchased the Bridgestone turanza EL400-02 after 20,000 miles had a flat. Took the tire back to where purchased and they said they didn't see any reason for the flat and the tire had cracks inside the tire and also all the tires needed to be replaced because there wasn't any tread left on them. These are rated for 80,000 miles and should last longer than 1/4 of the rated mileage. These tires are dangerous and they should not be allowed to sell them.
I went in to get my oil changed and my tires rotated and was told my car is unsafe to drive and here is what they put on my invoice (verbatim) "needs both lower control arms passenger side front has a really bad ball joint and left outer tie rod end is bad also price to replace both outer tie rod ends and both lower ball joints $1083 plus tax and that includes the alignment!!!!!!!!! vehicle is unsafe to drive with ball joint is this condition!!!!!!!!!" (literally with all the exclamation marks.) I took the car somewhere else to get repaired (for half the cost) however I believe this is a part failure as I have less than 50K miles.
- Lees Summit, MO, USA
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- Philadelphia, PA, USA