This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was sitting in my car talking on the phone, parked in the parking lot and I felt the headrest hit the back of my head. I thought maybe somebody had hit me but nobody was behind me. The person I was on FaceTime with say and heard my head get hit and thought the same thing. Turns out it was the headrest that sprung forward and the small plastic clip that holds it together is broken. It came out of no where while I was parked and now I worry how safe would we be if I got into a collision. Additionally it vibrates now while stopped at a red light.
While driving home from work one day I heard a loud sound like a gun. The headrest to the passenger seat just deployed on its own. Took it to my mechanic to be corrected and he said it couldn't be reset the clip or a pin must have broke. Then on Wednesday July 28th I got a warning light on my dashboard pertaining to airbags. Puts fear in me because I need to know that my airbags are there for me if needed. C&H AUTO CARE is aware of the problems with my vehicle. They are located in Joppa Maryland.
I was driving at a normal speed and out of no where my head rest popped out so hard. It hit the back of my head and I almost got into an accident. It scared the living daylight out of me. I thought someone hit me from behind or that I got into an accident. There was no warning for this at all. I am very scared to drive my vehicle now. My neck does hurt at the moment, but no serious injury.
Passenger side active headrest deployed while sitting in the driveway with nobody in the vehicle. Unable to reset as the clips are broken, as can be seen in the attached photos.
Both active head restraints deployed without impact. Appears to be under investigation on other Chrysler vehicles. This is one of our public school owned vehicles. I am the fleet specialist for loudoun county public schools.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags). The contact stated that the vehicle failed to move and the traction control indicator illuminated. River front Chrysler Dodge Jeep Ram (200 hansen blvd, North Aurora, il 60542, (630) 907-1700) was contacted and stated that the parts were not available. The manufacturer was contacted and did not assist. The failure mileage was 69,000.
Takata recall : my 2014 Jeep Compass airbase dash light has illuminated, and will randomly turn on and off while driving. I looked into the recall and did not see any complaints from my vehicle model. When the vehicle is on and stationary the indicator will illuminate. While the vehicle is in motion at any speed the indicator light will randomly pop up.
The contact owns a 2014 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Two unknown dealers were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall our 2014 Jeep Compass was involved in a 5 car accident 3/4/2019 in henderson nv. Proceeding East bound on I-215, a white Hyundai was stalled in the center lane in the beginning of rush hour traffic. A red Toyota traveling at approximately 70 mph struck the rear end of the Hyundai catapulting the Hyundai across lanes into the passenger doors (front and back) of our 2014 Jeep Compass destroying the passenger rear door where my 12 year old son was seated causing injury to his shoulder neck and arm. At no time did the passenger side airbags deploy as they should have, were designed to do or marketed as a safety feature. In addition this crash was after fulfilling the requested takata airbag recall work and returning our 2014 Jeep Compass to chapman Chrysler Jeep service center for recall work specifically on the occupant restraint controller. The recall work was completed between 12/10-13/2018. Our 2014 Jeep Compass was also East bound on I-215 traveling approximately 60 mph and was just passing in the left furthermost lane the stalled Hyundai when the Toyota rear ended the Hyundai catapulting the Hyundai into the passenger side of our Jeep Compass.
2 years! for over 12 years my airbag light has been on..... for 2 years this vehicle has had this recall for the occupant restraint controller. The potential loss of air bag and seat belt pretensioner deployment capability... 2 years I I have inquired about getting this fixed, for 2 years I am being told that the parts are not available... yet they are churning out new Jeep every single day... why cant this be replaced with one from the new Jeep" thankfully I haven't had an accident, and needed this airbag, but what if I would? what if I were to have an accident where an airbag could have saved my life? will Jeep do something then? why aren't they being held accountable to fix this" mileage and speed entries are just number to fill the blanks, since I did not have an accident... the date filled in is the date the recall was posted.
Takata recall - 12.21.17, took my vehicle to nissani bros Jeep, Dodge, Chrysler at 5750 mesmer ave B, culver city, ca 90230 where I ordered the recall parts. They processed my recall and I picked up my car a week later. I received a notice that there was still an open recall on my car, and I thought that that may be a delay. I just received another recall notice, and called them to clarify that they had in fact fixed the recall, only to find out that they had not. I spoke with a technician who said that their records at first indicated that it had been completed, but upon further inspection, the recall had not been completed and I have since driven over 1K miles.
"Jeep Compass recall". good afternoon, I was unaware that my Jeep is under a recall. I haven't received anything in the mail regarding the recall. My address hasn't changed and I haven't heard anything in writing about my Jeep's recall. I would at least like a letter explaining my recall so I can get this taken care of as soon as possible.
The contact owns a 2014 Jeep Compass. While driving over 65 mph, the vehicle started to overheat and the contact heard a whistling noise coming from the engine compartment. The contact coasted the vehicle to the side of the road, powered off the engine, waited 15 minutes, and was able to resume driving. The vehicle was taken to Jeep bitburg autohaus (wankelstrasse # 1 bitburg, germany) where it was diagnosed, but a failure code could not be located. The vehicle was not repaired and the failure recurred. The contact called jack key Chrysler Dodge Ram at (575) 434-3916 (1501 us 70 alamogordo, nm 88310) and was informed to bring the vehicle in for an unknown air bag recall repair, not for the engine failure. The vehicle was not diagnosed or repaired for the engine failure. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.
The contact owns a 2014 Jeep Compass. While the contact was driving 35 mph, another vehicle failed to yield. The contact was unable to stop in time and crashed into the driver's door of the other vehicle. The driver's air bag failed to deploy. The contact sustained injuries to the neck and head, and also suffered a stroke due to the crash. The contact required medical attention. The driver in the other vehicle was uninjured. A police report was filed. The vehicle was not taken to a dealer for diagnostic testing. The vehicle was driven from the scene and remained parked at the contact's home. The manufacturer was notified. The failure mileage was 40,000.
I heard a poppink noise from below or underneath. Also just two days ago motor light came on. I went to dealer somerset dogde for #2 recalls one in 2017 and other 2015. They said, will call you when parts comes in. They never call me till today!
A D V E R T I S E M E N T S
- Bolingbrook , IL, USA