This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Compass. While depressing the accelerator pedal, the vehicle would not exceed 60 mph. The contact stated that the same failure occurred multiple times at various speeds. The dealer (champion Chrysler Jeep Dodge, 9655 Firestone blvd, downey, ca 90241) stated that the vehicle was not included in NHTSA campaign number: 16V907000 (engine). The manufacturer was also contacted and was unable to assist. The vehicle was not diagnosed or repaired. The failure mileage was 53,675. Consumer stated engine stalled at 60 mph. Check engine did not come on.updated 11/26/18
Engine stalls all a sudden while driving, then the dashboard sensor lights come on like the engine light the etc light and the esp light. You do not currently have a recall on my VIN#, but I believe this to be a recall issue. Please investigate this being I need to have this fixed. Pretty please and thank you for you time!
The contact owns a 2016 Jeep Compass. While driving 60 mph, the vehicle accelerated on its own. All of the indicators illuminated on the instrument panel. The brake pedal did not stop the vehicle. The contact had to place the vehicle in park in order to stop. The contact pulled over, turned off the vehicle, and notified the police. The police officer attempted to turn the ignition, but the vehicle would not start. The vehicle finally started after the fourth attempt and only the check engine indicator illuminated. The vehicle was towed to the northtown Chrysler Dodge Jeep Ram dealer (2020 niagara falls blvd, tonawanda, NY 14150) but the failure could not be diagnosed. The contact had not driven the vehicle in over 20 days and was concerned for her safety. The approximate failure mileage was 7,000.
On December 9, 2016 I rented a Jeep Compass and on that day I had a roll over accident. I was driving in the country. Very low traffic area. Before applying the brake, I was driving at a safe speed for the road conditions - fifteen to twenty mph on fresh snow and some packed snow over a paved road base. At about twenty to twenty five feet before a stop sign I began to apply the brake. The brake did nothing. There was clicking noises and the Compass seemed to accelerate. I continued to apply the brake as I rolled through the stop area for the stop sign. The paved road ended at the stop sign and turned into a dirt road base. At this point I turned the wheel as the momentum continued. I was hoping the dirt road base would provide grab for the turned front tires and steer the Compass to the direction of the dirt road. There was no grab and the Compass continued to drive across the dirt road for about another twenty feet as I continued to apply the brake. I had applied the brake for about forty-five feet when I see the ten foot drop ditch ahead of me. The Compass didn't slow, ever. It seemed to accelerate. It wouldn't be directed by steering it. I had no control over it. At this point I did all that I could think of to avoid an accident. I looked at the ditch and knew that the SUV and I would receive damage. The Compass rolled into the ditch. When the SUV finally stopped I was up side down. For me to best describe this Jeep Compass is that it was a "terminator". it had a mind of its own. Once I applied the brake, I had no control over it.
- Tucson, AZ, USA
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- Downey, CA, USA