This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle dashboard lights will all start to flash, cannot accelerate car, causing me to pull over as best I can. This has happened multiple times. I was told by a mechanic that these cars are known for eating up oil at an alarming rate. The problem is temporarily fixed by adding a quart of engine oil. This occurs at least once a month and is absolutely terrifying because there is no warning. There is no 'low oil' light that comes on. I have young kids and I feel stuck with this lemon. I also hear a loud rattling coming from the front passenger side, under the hood but cannot see anything. I have already had to replace the battery and was told that due to something electrical, it caused my battery to completely die. This car is extremely unreliable and unsafe.
Turning right onto a street and my car completely shut off - I had to stop completely and cut it back on then my low oil pressure like came on. Once we got the vehicle home and checked the oil we realized it was very dangerously low and this was in between 5,000 mile oil changes... we had to add oil to get it to the mechanic shop just to get the car looked at. This has happened again since and I have taken it to the dealership
The vehicle will randomly shut down while driving. Interior electrical stops working first. This has happened on a highway and on a town side street. The strut and sway bar linkage have gone bad and need to be replaced.
For months my Jeep has had issues. All the dash lights will light up warning me of issues. The Jeep has stopped dead while driving and no warning. There are times I start the Jeep an lights come so I turn it off and restart and the lights go away. Other times I will be driving and the lights come on. I have replaced both batteries, a plug under the hood, and the PCM module was repaired by a dealership. Today I was driving an all lights came on, the Jeep shut off, and it took almost 20 minutes before the Jeep would start. I had it put on a diagnostic machine today and they suggested take back to the dealership due to codes. These are the codes C2502, P2504, amd P2af5. I was told I no longer am covered under warranty however this has been ongoing and its a 2018 Jeep.
Car needed a new engine about 2 months ago for burning oil. During this time I stalled on a busy road and someone almost hit me. Last week I was in Florida and my car would not start, it then started smoking underneath and a small fire was started. The car was towed to Chrysler dealership and is currently still there with an Chrysler engineer coming to inspect what happened. I have attached a copy of the text message exchange with Chrysler dealership in Florida to describe the issue. The what sounds like an electrical fire occurred on 2/6/21. The engine was replaced about 2 months ago. This car is extremely unsafe.
- Metamora, MI, USA
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Multiple times I would try to start the vehicle and the battery would be dead. After jumping the car off it would operate without a problem. I took the car to a repair shop and had it checked but no problems were found. On 02/01/2021 the car again would not start. I had a mechanic jump the car off and I let it idle to build up the battery. After a few minutes there was a noise and then smoke started coming out from under the hood. Then fire!
I started my car like normal and reversed and drove forward down street. I noticed the car kept making jolting motions. I came to a stop sign and as I began to take off and was in the roadway the parking brake engaged and the brake and gas pedals locked up and the car slowly came to a stop. I put the car in park and tried to disengage the parking brake. It turned off but the brake and gas pedals were still jammed. I turned the car off and let it sit for a minute and pressed the power button to try and restart the car. It started making a noise as if the battery was dead and shut back off. I let it sit for a bit longer and tried again. This time it did the same thing but eventually turned on. I then put the car in drive and proceeded to press on the gas to see if it would move forward. It did but happened again at the next intersection I had to stop at. Every time this would occur it would nudge forward just enough for me to be in the intersection and it would take a couple tries to get the car to restart in order to move. This problem continued and finally a light popped up that said "oil pressure low" so I checked the oil and it was just about empty. I had just had the oil the oil changed a couple weeks before so the oil should not have been anywhere near empty. I replaced the oil and the problem stopped. I have been making sure to check oil daily and replace as needed but now the car is jittery at times.
The contact owns a 2018 Jeep Compass. The contact stated that on multiple occasions, the battery power failed and the vehicle could not be started. The cause of the failure was not determined. The local dealer englewood Chrysler Jeep located at 100 sylvan ave, englewood cliffs, NJ 07632 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 28,000.
Car stalled going down the freeway without warning, taken to dealership and was told low on oil, oil changed and no word of oil consumption problem, asked and got an oil consumption test at dealer to which they said 1 quart per 2000 miles is normal. Had independent oil consumption test done at masons automotive and the car is burning 1 quart of oil every 747 miles. Now a recall to reprogram the computer. The car is also on its 3rd set of batteries due to battery failure, both batteries had failed leaving us stranded as the batteries fail instantly. Drove the car and parked it, came back little later and the car won't start all warning and error lights start flashing and can't stop them, had to tow the car to the dealer
My 2018 Jeep Compass has had both key fobs die within 2 years of purchase of the vehicle. The most concerning thing is that my vehicle will start and I can drive and then my car will say 'key fob not detected' and I can no longer drive my vehicle. This is a great feature if someone where trying to drive away with my car, however I am driving my car and I have they keys inside. This happens more frequently in the winter months than the summer. It appears as though the winter cold causes the battery of the key fob to drain or not work properly. My car will not start or unlock, then once I am able to unlock the vehicle it has a difficult time detecting the key fob (even when following instruction manual shot a dead fob). The vehicle will eventually detect the fob and start. Then on my drive the key fob needs to be on the dash next to the start engine button so I can drive and even then it can result in not being detected and stalling the vehicle. I find this a very concerning issue.
At random once the vehicle is cranked the odometer will begin blinking and not stop until turned off. Our car has been reset twice and it is only temporary. Was told that it was a motherboard that was 800$ to replace but if clearing it works they would clear it until it became an issue. Well to me its an issue on a two year old car that the motherboard to the car isn't working properly.
Stop at a stop sign. I went to proceed and the engine turned off. Took about 2-3 mins to get it to restart. The stop/start indicator displayed for service on the screen and a yellow light with an a popped on and then went off.
Auxiliary battery in this causing major other issues within the car. Causing power to transmission to be delay and resulting in both your check engine and check transmission lights to be activated.
While driving at approx 30mph the vehicle stalls and message center reads "to shift, vehicle must be stopped" then states "shift to P then desired gear. The restart is rough. Vehicle is 2.5yrs old with 45.5K miles.
'18 Jeep Compass- in repair shop 19 times for 55 individual repairs (several reoccurring) with only 14 completed repairs. Had loaner 119 days in 2yr- 15 attempts to repair transmission (differential) noise 6 attempts to repair stop/start warning and function 5 attempts to repair A/C 5 attempts to repair microphone (not resolved) 2 attempts to repair remote start issues 2 damages caused by shop 35 electrical repair requests 25 transmission/mechanical repair requested. I'm not able to upload my excel summary nor the service and loaner documents due to the upload limitations, please reach out and I can send a different way.
After coming to a complete stop at a stop sign, I started to turn left and my emergency break engaged, car stalled, would not start, advisers me to put in park and hit start/stop button. I did so and then the brake pedal had pressure beneath it where I could not brake and began to roll back nearly hitting car behind me. For 5-10 minutes car was stalled in the middle of the roa. Turned car completely off and engine light and red lighting lights came on. After my toole attempts to restart car and disengage emergency brake, car started and could drive myself back home. I'm hesistant to even take the car in, because I've read of multiple reports of this occurring to other drivers while at highway speeds. I don't feel safe with the car locking up and failing to where I can even brake or pull to the side of the road.
My vehicle will not start on the first try have to try about 7 times. The radio has stopped working, and I keep getting random error messages popping up on my screen.
The U connect display panel >gps/ radio etc. Shuts down by itself while I'm driving the vehicle( in motion),the screen goes black for no apparent reason, then restarts itself, also while I'm driving at about 35-40 mph the engine or motor ( not sure) makes a loud sound like its down shifting on its own, almost like engine braking?
While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. Another issue while in motion at random times the ' engine' or transmission'" feels like it slips" and makes it hard for the car to accelerate engine light turns on and says service engine. I have to pull over and stop the car restart so the transmission doesn't heat
A D V E R T I S E M E N T S
- Haverhill, MA, USA