This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Factory trailer tow option lighting control shuts lights off on trailer and indicates turn signal light out when lights are fine. Left turn signals and brake light malfunction. Multiple trailers tested. Dealer has replaced trailer control module twice and problem persists. Still no resolution to problem. This results in an unsafe condition when towing.
Vehicle transmission would jerk or bump hard enough for seat belt tension system to jerk you into the seat. Would mostly happen at a constant 30 mph or lower such as a school zone. Although would also happen at higher speeds on acceleration such as on ramp or passing another vehicle. After a few weeks of this and after a touch screen safety update to keep the display from flashing full brightness at night, the vehicle was slowing down to turn into private entry of work (gate that requires rfid badge) and shut off completely in middle of the road without warning. Vehicles had to swerve out of the way to miss from hitting us at only 3500 miles on the vehicle. Lucky we were only doing around 20 miles an hour and had our blinker on. The tech that took 22 days to work on the motor of the vehicle and told us the motor turned it self off after the vehicle oil pressure dropped to 5 psi due to a plastic part in engine clogging. I asked why the low oil pressure light did not come on and he said it is not designed to come on until 3 psi and it will never show cause the engine is suppose to turn off first. This is a big safety issue you have a vehicle that can turn off without warning on low oil level or low oil psi. On nearly any other vehicle on the market if you have an 18 wheeler coming up behind you at high speed and going to hit you and you hear a ding and see you have low oil you can speed up and get to a safe distance to pull over or pull over right then and turn off the motor to keep from messing it up. Jeep has decided that their motor is worth more then the life of the people driving them. You should have a choice for when the vehicle turns itself off in order to be able to drive it safely and to be able to make informed choices. You have low battery alert low fuel alert to let you know when it make turn off and why but they designed it to turn off without alerts
Front display panel flashes off and screen goes completely black then service engine light comes on and engine stalls. Then a multitude of service alerts go across the screen and the display screen continues to flash on and off. Have to transition the car out of drive and back into park in order to restart the car. Happens more when car is at a stop light.
1 unable to turn the radio volume up or down. Turned car off and on. Would not turn off accessory mode. Message stating car was on. Picture to be provided. Turned on and off multiple times. Problem was corrected next time I started it. 2 while driving accessory deactivated. Would not turn on. Problem corrected itself hours after leaving it parked. Picture of error message to be provided. 3 my Jeep was unable to stop at a yellow light. Stopped in middle of interscetion, almost a crash. Rainy weather.
The auto start stop has malfunctioned so many times now I've lost count. I've had the Jeep for 6 months. It started the first week. The check engine light comes on and goes off and the start/stop issue light does the same. I've had it in and they just clear the error messages and send me on my way. Very frustrating! the engine has turned off completely and had difficulty coming back on multiple times at stop signs and stop lights!
I my Jeep was in motion when all of a sudden it acted like it was going to stall out and then did not let me go over 34 miles ! my check engine light came on and a red light with the lightning bolt came on ! took it to dealer they said it's because I need an oil change ! got oil changed just to prove it wasn't because of that and then the day after my parking break came on after pulling away from a stop sign and was almost hit by a semi !!! took it to the dealer last month for the same thing and they just keep saying it's because of different problems like a software update ! but the codes as what they are saying don't match ! it's put me and my child in danger !
Radio (display) keeps shutting off and takes minutes to reconnect, brought into dealership say they cant find anything wrong with it it. Has done it 2 more times since then. Here a loud noise when running between 35pmh-45mph, brought into dealership and they said noise is coming from drivetrain, found starcase for exact conditions and engineering is working on a soultion, no dtc's. was sent on my way. We just purchased vehicle in March of 2018. Not a happy customer!
I bought my Jeep Compass 2018 in April of 2018. When I was finally able to drive it at night I realized the touch screen and instrument panel did not dim when the headlights came on as it says that it will do. It makes it very difficult to drive at night with how bright the displays are.
All 24 warning lights came on and the vehicle came to a complete stop on 3-4 occasions. Towed to dealer on 3 separate trips. Dealer has not offered another car yet. I was driving and the warning lights came on and the car stopped and I could not get it started back, so I had it towed.
Multiple issues with car display, and dimmer capabilities. Navigation screen and backup camera blindingly bright when dark out, creating safety hazard. Had instrument panel cluster software update recall work completed but issue not resolved with recall work. Problem persists when vehicle is in motion and stationary.
When I adjust the forward collision preferences settings it show me "selected" and I can back to the main menu and come back again to this option to check and continues selected, but when the ECU sleeps (turn off the vehicle) and I turn the vehicle back on after 30 seconds the forward collision preferences are showed set in the default values, my custom values are not saved, so it is very dangerous to trust this security function. Also at the time of starting the advance in the morning, when the vehicle is cold by the ambient temperature, the front brakes produce a loud noise when braking gently, as when the ABS is activated during a sudden braking, but after a few minutes of normal driving and braking this stop happening.
Instrument cluster is very bright at night, affecting the ability to see the roadway. Instrument cluster does not dim when attempting to adjust brightness. Instrument cluster does not adjust to compensate from daylight to darkness. Rear view camera is extremely bright at night, affecting the ability to recognize probable hazards in roadway. Due to this brightness, the eyes take time to readjust to the dark environment when vehicle is put back in drive. These issues occur when the vehicle is in motion and stationary.
Vehicle unintentionally 'remote' started in my closed garage. Vehicle was stationary.there is no option, either by software interface or mechanical means to disable the 'remote start' feature. I suspect the key fob was inadvertently pressed while in my pants pocket. I am aware that the remote start function times out & the engine stops after 15 min but in a closed garage the carbon monoxide levels could become hazardous. This is a convenient feature but owners should have the ability to disable it or possibly a third fob button press would make it safer.
Problem relates to 2018 Jeep Compass latitude. When vehicle is placed in reverse, the 8.4" uconnect screen shows the backup camera at full brightness. This is blinding and makes it impossible to see when backing up. This is going to cause an accident. There is no way to adjust this. Even when the gauges and screen are dim from normal driving, as soon as reverse gear is selected, the screen jumps to full brightness.
Instrument cluster lighting control including dimmer, headlight 'on' sensor, dash ambiant light sensor, related software do not function properly. Unable to dim dash at night with dimmer control & or 'auto night dim' does not function. The blinding brightness of the dash at night is not only discomforting it is hazardous. This fault is well documented on internet forums & youtube videos.
Instrument panel and infotainment screen dimmer control does not work. The light from these screens is too bright at night. It is unsafe to drive the vehicle at night because the glare from the screens makes it difficult to see forward.
1. instrument panel lighting cannot be dimmed: Blinds driver during night driving. 2. the speedometer scale does not change from mph to kph. This becomes very problematic when crossing from the us to Canada!
The instrument panel dimmer switch is inoperable. The speedometer, and entire gauge cluster, is stuck on full brightness during nighttime driving and is very dangerous as it is blindingly bright in my face.
A D V E R T I S E M E N T S
- Rochester, NY, USA