10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Jeep Compass steering problems

steering problem

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2018 Jeep Compass Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Jun 182019

Compass

  • 4,000 miles

A D V E R T I S E M E N T S

This happened three times over the past two weeks. I have been driving my car in heavy traffic and car will throw itself in emergency brake mode and engine will turn off. Loss of steering control is gone as well. Have been extremely lucky to not get in an accident. Dropped car off to dealer who blamed it on "low oil." Due to "low oil" levels however car is only 7 months old and just 4K miles. He recommended I change the oil every 750 miles! 750! a standard car is every 5,000 miles. The fact that my oil change could be the determining factor between my engine turning off mid drive and getting in an accident is absurd. While researching there are hundreds of similar cases with the same car. People have gotten in accidents due to the car stalling on highways and intersections. Not safe to drive. Do not recommend. Legitimately scared to drive. Should not be allowed on the road!

- Los Angeles, CA, USA

problem #5

Jun 182019

Compass

  • 10,200 miles
While driving this vehicle at 55 mph on a parkway, the middle dashboard began randomly displaying 'service now' and 'service' needed messages for the hill-assist and auto-start features. It continued flashing other messages that I could not read because at the same time, my steering wheel completely locked up. It would not turn left or right. I had trouble applying pressure to the brakes. This was an extremely terrifying experience because, as mentioned, I was moving quickly on a parkway with other cars around and an inability to control or easily slow down my vehicle.

- Stony Point, NY, USA

problem #4

Apr 272019

Compass

  • 8,000 miles
While driving my vehicle under normal operating conditions on a busy street the vehicle suddenly autonomously shut down almost causing a catastrophic multi car collision. Vehicle could not be restarted and needed to be towed to dealership for service. Still awaiting correct diagnosis from dealer.

- Easy Jewett, NY, USA

problem #3

Apr 022019

Compass

  • 3,500 miles

A D V E R T I S E M E N T S

I was driving 44mph headed to a red light with a 4 lane highway coming the other direction. The Jeep shut off while I was going 44mph and I had no steering, no breaks, no power at all. I kept hitting restart and finally the engine kicked back on, I was able to get the car to the side of the road. Vehicle was towed to the dealership D'ambrosio in downingtown, pa. When Jeep shut off warning lights came on saying "low oil pressure". no lights appeared prior to Jeep shutting off while going 44mph. I almost died! while at dealership I was told by service manager that the parts guy's wife had the same thing happen to her while driving her Jeep just stopped on the highway. Easter Sunday my brother told me his friend called him and told him that his wife's Jeep shut off while she was driving on a highway. There is a serious issue with these vehicles.

- Downingtown, PA, USA

problem #2

Jun 052018

Compass

  • 8,300 miles
Steering wheel was making a popping noise when turning. While driving on the interstate a bolt and washer fell onto the floor landing right next to my foot. Took it immediately to the dealership and it was discovered that it was a steering column bolt that had fell out. The dealership reinstalled the bolts and had to re-torque the rest of the steering column bolts.

- Trenton, MI, USA

problem #1

Feb 192018

Compass

  • 178 miles
I just leased a brand new Jeep Compass. At about 178 miles, I filled up my gas tank for the first time. After leaving the gas station, my car stalled about.2 miles down the road while going about 10mph. The message on the dash states to shift into park and then into the desired gear, but the engine would not turn over.from there, the engine would start and I could drive, but only for a few seconds before the engine shut down again and the steering wheel locked. The dealership stated that there is an issue with the sensor in the passenger side door causing the issue, but I had no problems until I filled up my gas tank. I fear this will happen again while driving on the highway, or on a busy road.

- Oaks, PA, USA

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