10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
18,868 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Jeep Compass suspension problems

suspension problem

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2018 Jeep Compass Owner Comments

problem #17

Aug 162022

Compass

  • miles

A D V E R T I S E M E N T S

On 8/16/2022 I was involved in an accident due to front driver side suspension breaking.

- Seaford, DE, USA

problem #16

Jan 192023

Compass

  • miles
Faulty sway bar link(s), front of vehicle

- Allison Park, PA, USA

problem #15

Feb 172023

Compass

  • miles
Power train: Axel Assembly: Ankle Shaft

- Putnam, CT, USA

problem #14

Aug 152022

Compass

  • miles

A D V E R T I S E M E N T S

1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.

- Lynn, MA, USA

problem #13

Apr 182022

Compass

  • miles
I was driving on a local street when all of a sudden I started hearing a rattling sound coming from the front of the car. Next day, I took it to a mechanic. They notified me the struts needed to be replaced. Struts replaced and fine for awhile. 2 months later im on the highway heading to work. I hear the same sound starting again. I take it back to the same mechanic. They say the sway bar link needs to be replaced. Since I was just there they would replace at no charge, but I would have to pay labor fees. I didn-€™t care. Just wanted my car fixed. My car is my livelihood. I use it for work. Single working mother here.

- Brooklyn, NY, USA

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problem #12

Aug 162022

Compass

  • miles
Tie rod snapped causing an accident.

- Seaford, DE, USA

problem #11

Mar 112019

Compass

  • miles

A D V E R T I S E M E N T S

My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.

- Rosedale, NY, USA

problem #10

May 062021

Compass

  • 25,500 miles
The front stabilizer bar end links had to be replaced after 25000 miles. This vehicle is about 2.5 years old. The work order says replace front sway bar links. Isn't that a bit early to be replacing links like this. The car is a daily drive and does not go off road for anything. The car was making a rattling noise when I brought it in for service.

- Shelby Twp, MI, USA

problem #9

Mar 122021

Compass

  • 100,256 miles
Alignment went out on camber, no factory adjustment is available. The choice is wear tires uneven and risk a blow out or put in after market adjustments. Alignment is a normal part of the maintenance of the vehicle, not making the adjustments available is wrong and makes the vehicle unsafe to drive without greater cost to the consumer.

- Ravenna, NE, USA

problem #8

Mar 052021

Compass

  • 40,000 miles
The vehicle will randomly shut down while driving. Interior electrical stops working first. This has happened on a highway and on a town side street. The strut and sway bar linkage have gone bad and need to be replaced.

- Nassau, NY, USA

problem #7

Jan 012021

Compass

  • 10,000 miles

A D V E R T I S E M E N T S

Struts need to be replaced after 10,000 miles, horrible clunking when it hits any little bump, very unnerving, will not buy another one

- Port Huron, MI, USA

problem #6

Feb 012020

Compass

  • miles
This is a two-year-old car requiring strut replacement. Never driven off-road and never driven on a flat tire.

- Chester Springs, PA, USA

problem #5

Sep 272020

Compass 4-cyl

  • 29,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving over a speed bump, the passenger's side front control arm detached. The vehicle was towed to arrigo Chrysler Dodge Jeep Ram sawgrass (5901 madison ave, tamarac, fl 33321) and the contact was informed that the control arm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.

- Sunrise, FL, USA

problem #4

Jul 232020

Compass

  • 17,000 miles
The passenger side strut has already broken, the vehicle is under 20,000 miles. Also the vehicle has already had multiple repairs under warranty for faulty backup camera and computer in the car. When operating the vehicle, even on smoothly paved roads, the strut rattled and makes noise. The car has not even had its first inspection yet and there is a possibility that it may not pass with this issue. The strut gets worse over time.

- Syracuse, NY, USA

problem #3

Sep 102019

Compass

  • 20,000 miles
A year ago the passenger side lower control arm stabilizer link was bad and there was a recall on it so I got it replaced is fine a year later I have to have it replaced again because it's making all kinds of noise

- Keeseville, NY, USA

problem #2

Jun 022020

Compass

  • 42,000 miles
Issue is what seems to be with the front suspension and it's alignment. I'm pretty sure there's not anything broken, in fact I'm actually baffled unless it is a possible 'camber' issue/setting. More specific: Negative camber, causing both tires to bald on the inside, evenly if that makes sense. (but I'm not going to act like I know my stuff, cause it's not my profession) see attached below...also spoke with service supervisor mentioned (over phone), he says a potential toe out, in which is also on attached sheet. If needed I could send the photos of the tires wear pattern. Car mileage (43K) vehicle does not pull, vehicle was not in motion, & we've only had the vehicle a little over a year. Read about other recalls of same make/year thus reason behind complaint. There in the attachment, looks a little over-emphasized, however, issue is this bad.

- Ankeny, IA, USA

problem #1

Dec 182019

Compass

  • 37,000 miles
Front ball joints became severely loose and needed to be replaced. Tire became wobbly while driving

- Ankeny, IA, USA

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