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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
7,083 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Jeep Compass miscellaneous problems

miscellaneous problem

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2021 Jeep Compass Owner Comments

problem #6

May 062023

Compass

  • miles

A D V E R T I S E M E N T S

Rear ended decelerating someone and the car went up in flames then blew up. We are not sure why this happened or what failed for this to happen. Had I not gotten out to check on the other vehicle I could have been seriously injured or worse and this has been looked at by our insurance company.

- Flagstaff, AZ, USA

problem #5

May 012021

Compass

  • miles
The 2021 Jeep Compass has been taken to the local Jeep dealer more than 5 times due to vehicle constantly blowing hot air during hot summer days.ac still doesnt work an with hot air blowing it starts to fog up front door windows.

- Gallatin, TN, USA

problem #4

Nov 052021

Compass

  • miles
On Friday, November 5th I was driving my 2021 Jeep Compass when it suddenly stopped in the middle of the road and the message came on 'vehicle not in park' and 'key fib not found.' I pulled into a shopping complex and called the dealer Napleton Chrysler in Clermont, FL and was advised to call Chrysler Roadside Assistant. I called and a tow truck came and took the vehicle to the dealership. On 11/06 Greg serviced my vehicle and he said that the battery was faulty and he changed it and he also changed a part in the glove compartment. I asked him why should a 2021 vehicle has this problem and he said he did not know and he was sending the battery to Chrysler. I took possession on 11/06. On 11/07 I drove to work and on coming home the same incident happened. This time I had to wait about 3 hours for a tow truck to come and then since I had to go to work the next day went to get a rental. Did not get home until after 10:45pm. I am still waiting to get a call from the dealership. This is unacceptable and a serious accident can happen. I do not want to keep this vehicle.

- Ocoee, FL, USA

problem #3

Feb 152021

Compass

  • 12,000 miles

A D V E R T I S E M E N T S

The contact owns a 2021 Jeep Compass. The contact stated while driving at 40 mph in the rain, the vehicle spun out of control and crashed into a side barrier. The contact stated that she had the tires rotated a month prior and was relating the crash to the tires balding. The contact stated no warning light was illuminated. The air bags failed to deploy. A police report was filed.there were no injuries sustained. The vehicle was not drivable and was towed to steve landers Toyota (10825 colonel glenn rd, little rock, ar 72204). The vehicle was not diagnosed or repaired. The vehicle had not been repaired as of yet. The manufacturer had been informed of the failure and had somebody inspect the vehicle to diagnose the failure. The manufacturer stated that the failure was related to the parking brake being engaged. The failure mileage was approximately 12,000.

- White Hall, AR, USA

problem #2

Jan 012021

Compass

  • 500 miles
My husband and I buy two Jeep. The reason I choose mine and he choose his, was fuel economy. But the Jeep Compass is not performing at all to the standards. I did contact customer service and they were very nice setting an appointment for the Compass to have a check and see what was wrong. Please find attached the results of the check-up. As you can see in the report from the mechanics, not even the car lies in regards to this situation clearly says that only does 13.5 miles per gallon. The advertising also attached says an average of 25 mpg 22 mpg on city and 31 mpg on highway. I will understand if perhaps the car does 20 mpg in hwy and 18 mpg in the city since people have different styles of driving and that will reflect in their gasoline consumption. But this little beautiful car does not have a V8 engine to do only 13.5 and it says so on the dashboard. Placing a car in a computer system to check it is also a bit tricky because the computer will analyze if there is a bad part in the car, the computer will not be able to detect a poorly construct part that causes that huge amount of gas use per gallon.

- Hilton Head Island, SC, USA

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problem #1

Oct 082020

Compass

  • 30,000 miles
VIN not existing. This vehicle is listed for $1 a dealer incentive of $29, ...... I asked to purchase an make delivery. Is there any reason VIN not found. Is this a real car.?

- Thousand Oaks, CA, USA

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