This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At night, the light sensors cause the GPS map screen to flash from dark mode to bright white screen when passing under street lights. Car is available for inspection. This is a safety factor in that the bright white lights flashing in the driver's eyes in the dark is very dangerous and distracting. The safety of my passengers, myself and surrounding vehicles was put at risk when driving in the dark with the GPS screen flashing from black to blinding white under the street/freeway lights. I almost had an accident due to this problem and had to throw a towel over the screen to get home safely. Car has been back to dealership four times with no resolution or repair. No warning lights or messages, the same thing happens every time when driving at night. At this time 10/3/24, the dealership Jeep Service Manager (Al Serra Jeep, Grand Blanc, MI) is in email contact with STAR (Chrysler's Tech Team) to find resolution to this problem, which they believe may be a software issue and light sensor problem in the design of the vehicle's communication system. There are potentially many other vehicles that had the same software uploaded and their cars are operating in the same unsafe manner.
My 2023 Compass instrument panel and center display panel flashes erratically at night when passing under overhead street lighting. It is very distracting and dangerous, causing visibility issues. Driving speed does not matter. The Auto/Manual choices in the vehicle settings do not seem to matter. I was told my vehicle was not part of the recent related recall, but I see other complaints exactly like mine by other owners on the internet. The US Customer Care group at Jeep does not wish to acknowledge that this is an issue.
The hazard light button has gotten stuck several times. I went to my dealer and we compared my car with a similar 2023 Compass. Same problem. Then we checked the 2022 Compass and the hazard light on this model does not get stuck. The 2022 is more sturdy than the 2023 version of the hazard light button.
- Canton, MI, USA
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- Davison, MI, USA