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TSB Document:

Affected Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT

Summary
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

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Date Published
AUG 19, 2020
NHTSA TSB #
10180177
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