I own a 1995 Jeep Grand Cherokee limited. NHTSA issued a safety recall: "secondary detent system to floor shifter." There was no problem w/ shifter of any kind before taken into factory authorized dealership. Immediately after recall work was completed my car was returned to me in unsafe & dangerous condition. Shifter now barely stays in gear positions, & without depressing release button on the shifter, & while driving, using gentlest of touches, ** shifter can be moved from reverse to neutral and back, from drive to neutral & back, & occasionally btwn all 3 gears. Two tucson fact. Auth. Dealerships refuse to even acknowledge this easily demonstrations physical problem exists, & daimler-Chrysler headquarters only 'accepts' 'the truth' being what their reps say. Therefore, no problem or 'incident' report will be filed. I've taken all 'proper' complaint steps w/ dealerships & D-C headquarters, but they refuse to acknowledge any type of problem, even though I have personally demonstrated it to them. Thought this pattern of denial was just because they didn't want to 'pay' to correct their damage to my car, but after reading complaints on this sight, they don't want the gov. Or public to know there is a problem w/their safety recall 'fix, ' or their factory mechanics are incompetent &/or careless, or probably both. They keep saying my shifters behavior is "normal, or "has no problem, " or "they can't make it happen when they try." Suspicious they are doing this to others for they are extremely well practiced at this trickery & lies. Situation has been going on awhile due to my serious health conditions. Since this was regarding safety recall work, D-C Corp. Did say there was no time limit on pursuing this issue. Little did I know they are experts at deception & burying the truth. The dealerships & daimler Chrysler are intentionally preventing problems from being properly reported.

- Tucson, AZ, USA

Consumer complained about a safety recall concerning automatic transmission: Lever and linkages: Floor shift. The replacement part, according to the dealership, was designed to work this way. It made car unsafe. The gear shift line didn't match the gear. Will not lock into position. With the smallest of nudges it will come out of drive or reverse without pressing the release, and it will go between all three gears. The car was working perfectly before recall repairs were done. Currently, the car is unsafe to drive. Breck Dodge dealership claimed the car was suppose to work like this, burt refused to say the car was unsafe. Contacted manufacturer's regional manager, and did not call me back. Dealership claimed that consumer refused to bring car in. Consumer call another dealership and their remedy was the same as the last dealership. The second dealership stated that this was a common thing, and they have received similar complaints.

- Tucson, AZ, USA

Recall 02V053000 concerning inadvertent vehicle movement. When the vehicle is in the drive position and the ignition is shut off the vehicle moves backwards unassisted. Consumer has contacted the manufacturer, and has been told that the vehicle has to be placed back in park before turning off the vehicle to keep it from moving backward.

- Dunwoody, GA, USA

The vehicle was taken to the dealer for a recall (02V053000) repair related to inadvertent vehicle movement. After a couple hours consumer checked on the vehicle. The service advisor told the consumer that the parts were not available and that the keys to his vehicle were lost. The dealer gave the consumer a file# 11388660. The consumer made two calls to the service manager but he never apologized or offered to pay for the lost keys.

- Stanford, CA, USA

The consumer received recall notice #02V053000 concerning inadvertent vehicle movement. The consumer made an appointment with mother lode motors on 5/30/2003. Upon arrival for the appointment the consumer was told there were no parts available. The dealer was suppose to call the consumer when the parts became available. Mother lode motors 13411 mono way, sonora, ca 95370. Phone # 209 532 5186.

- Sonora, CA, USA

Consumer received a recall letter for the shifter, coming out of gear. The dealer stated there was no problem at this time. One month later vehicle was in park and jumped into reverse and hit a tree.

- Morristown, TN, USA