5.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,182 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Jeep Grand Cherokee steering problems

steering problem

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1996 Jeep Grand Cherokee Owner Comments

problem #11

Aug 272004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 120,000 miles

A D V E R T I S E M E N T S

While driving in reverse consumer lost steering control. Vehicle was towed to a repair shop and the mechanic determined that the problem was caused by the main bolts shearing off from the steering gear box.

- Paoli, IN, USA

problem #10

May 142001

Grand Cherokee 6-cyl

  • Automatic transmission
  • 69,000 miles
Steering gear box failed, while driving a loud knocking noise from under floorboard and then lost control of vehicle....could have caused terrible accident on the freeway.

- Los Angeles, CA, USA

problem #9

Jun 012000

Grand Cherokee

  • Automatic transmission
  • miles
While driving noticed steering getting loose, dealer discovered 2 bolts that held steering box had sheared off. Bolts were replaced. Then, on 8 July 2001, while driving 5 mph steering went out. Consumer had no control, had vehicle towed to dealer. Steering had collapsed.

- New York, NY, USA

problem #8

Jan 152001

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Bolts that hold gear box to unibody frame sheared in half while parking with a resulting total loss of steering control.

- Sylmar, CA, USA

problem #7

Oct 242000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While turning the steering wheel, consumer heard a loud pop, consumer examined vehicle and found two large hardened bolts which fastened the entire steering gear box mechanism to the frame had severed, dealer replaced the steering box, bolts, lower radiator hose, and coolant.

- Islamorada, FL, USA

problem #6

Jul 062000

(reported on)

Grand Cherokee

  • miles
Defective steering box have been replaced twice within 1 month which is causing failure of sway bar.

- Holland, MA, USA

problem #5

Feb 022000

Grand Cherokee 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Steering failure due to poor casting on the rear mount bolt for the steering gear box, resulting in shearing of the forward mount bolt which released the assembly. Dealer has been notified.

- Arcadia, CA, USA

problem #4

Sep 281999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Steering gear, link and both tie rods failed causing loss of control of the vehicle. Mjs

- Atascadero, CA, USA

problem #3

Oct 011996

Grand Cherokee

  • Automatic transmission
  • miles
Steering gear box failed. Qcaw

- San Diego, CA, USA

problem #2

Aug 031998

Grand Cherokee

  • miles
While making a left or right turn there is a very loud knocking noise coming from under the floorboard on the driver's side. Dealer stated that the problem was due to a worn out steering box. The steering box has not been replaced.

- Virginia Beach, VA, USA

problem #1

Jan 041996

Grand Cherokee

  • miles
Steering box failed, causing steeering to become loose.

- La Mesa, CA, USA

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