really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Grand Cherokee brakes problems

brakes problem

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1997 Jeep Grand Cherokee Owner Comments

problem #4

Aug 102006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles


I am complaining about the lack of service for my Jeep Cherokee. There is are a couple of recalls for this vehicle. One is the B02 and the other is the 879. I have made arrangements to have them fixed at the smithtown and bayshore dealerships and each appointment has been cancelled. I cannot take the car to a mechanic because the car rolls out of gear when it is in park (B02 recall). So the work that has to be done hasn't been taken care of because mechanics will not bring the car into the shop. As a matter of fact the one time someone allowed it into the shop it rolled out of gear and almost ran the mechanics over. Lets just say we are not on good terms because of this. Parts are worn out. But until this roll out of park issue is taken care of no one will see the car. Again I made several appointments to see Chrysler dealer but they keep canceling my appointments. I want to be paid for the parts that are wearing out and cannot be fixed due to no mechanic will see the car. And I want the dealerships in smithtown and bayshore reported for canceling appointments that were made in advance.

- Brentwood, NY, USA

problem #3

Jul 122005

Grand Cherokee 8-cyl

  • miles
Consumer noticed a chirping noise coming from the front wheels that disappeared when the brakes were applied. The dealer was unable to correct the problem the consumer was referring to. The consumer had a list of problems that needed to be corrected on the vehicle and they were: Rotors and pads front and rear, emergency brake shoes, wiper blades, muffler and tail pipe, oil dip dip stick, right axle boot, emergency brake pivot, the back glass needed to be adjusted, the fuel pump module was replaced, the rear differential bearings were replaced. The consumer was told by customer service there were 2 outstanding recalls on the vehicle and the problem she was describing sounded as though it was related to one of the recalls.

- State College, PA, USA

problem #2

Aug 201999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Had left the Jeep parked out front of the store for a few minutes running. Went in to ring out and lockup and when she came out the Jeep had coasted backward and hit a "?" 35-W280-618

- Cambridge, OH, USA

problem #1

Dec 112001

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Left the Jeep idling in park and realized after I had been out of the Jeep for a minute or so that it was driving in reverse. Ran after it and opened the door to step in on the brakes and was knocked down by the door. I continued to run after it. Resulting in smashing into a metal painting device.

- Kaysville, UT, USA

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