This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 02V053000 (power train) and 13V252000 (fuel system, gasoline, structure); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the ignition was failing and caused the vehicle to lose power. The contact took the vehicle to the galanta Chrysler dealer who stated that they were not able to repair the vehicle due to no parts being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 165,893. Parts distribution disconnect.
Engine stall/shut off on a highway at 70 miles/hr in center lane of a five lane interstate highway with plenty of gas in the tank. Has happened three times on different days. I'm original owner. Heavy failure analysis done. Allege that Jeep cut corners that risk driver safety. They used and may still be using cheap chinese microprocessor chips in their program control modules (PCM). Fred bailey fatal accident is telling. His Jeep shut down on a bridge. Plenty of gas in the tank. Tractor trailer plows into the back of this Jeep (like mine). The gas tank explodes and he dies. www.dyingjeep.com shows a Jeep video actually doing the stall/die routine. www.Jeep forum.com has literally thousands on posts/threads by angry and frustrated owner who have even much newer Jeep that do the same thing. I paid a lot of money to keep my Jeep in working condition. It is worth about $3,000 if it was reliable. I did the fuel tank recall. Brought in the Jeep. It already had a tow package installed. They keep the Jeep for hours. Likely did nothing to it under the recall. Didn't give me $100 gift card. Edmonds value of my car with 247,000 miles on the odometer is less than $1,000. Even if I got the extra $1,000 recall credit, it means I have to buy another low quality vehicle from a brand I do not trust. In short, Jeep needs to make new program control modules available again and at affordable cost. They owe safety to all Jeep owners. Shame on them and good on you for fining them $105 million. There is potential cause to fine them even more for not addressing this stall/die issue. The stall leads to the rear end collision as we can easily deduce from the fred bailey event. No time to react to the stall... then boom. I believe Jeep has hidden information about these events from you. The problem is no secret to owners from 1992 on.
The contact owns a 1997 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The vehicle was also included in two other recalls that the dealer did not mention for years nor did they explain the reason the repairs were not completed for NHTSA campaign numbers: 02V053000 (power train) and 97V194000 (fuel system, gasoline). The contact was not experiencing a failure. Updated 12/03/15
1997 Jeep Grand Cherokee. Consumer writes in regards to recall notices #13V-252 and #02V-053. The consumer stated when the part finally arrived, one business said the boat trailed hitch was not suffice, and the Jeep dealer stated the part did not need to be replaced.
The contact owns a 1997 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 02V053000 and 13V252000 ((oem) trailer hitch) and (secondary detent system/ shifter assembly); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Clairfield, TN, USA
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My Jeep Grand Cherokee has been sputtering, stalling when stopped and when driving, backfires blown apart 2 mufflers. It will not show a check light or give an error code when hooked up to a computer. Have researched online and found several people with same issue. Have done as they have and replaced nearly every sensor. Have yet to replace PCM/ECM. Don't know if this will fix due to some online have and still having the same issue. Like the people online I have taken it to different mechanics, none of which could duplicate or find a problem. Surprised with as many people having this issue Jeep hasn't resolved this. I think dealerships are aware of this issue because some people online have traded their Jeep in and gotten very little towards trade-in.
The contact owns a 1997 Jeep Grand Cherokee. While driving various speeds, the contact experienced difficulty shifting gears from drive to park. In addition, the brake light illuminated. The dealer stated that the gear shifter needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown.
While driving the vehicle shut off. As if power had been disconnected. After coming to a complete stop started right back up, after a while now it is backfiring, stalling out, bucking. I have read more complaints about this same exact problem the I care to read. Most of the time they lead to the PCM. And im cannot figure out why Jeep hasn't figured out the problem. I cannot afford to keep throwing money into the car to keep it running. Let alone I cannot afford to buy a new vehicle. I have replaced more sensors then I care to mention and have tried all the diy tactics. Now my muffler is exploded. That battery keeps dying and I am forced to borrow a family members car to get back and forth to work because Jeep cant fix the problem. It has gone to a shop just to be told "we cant find the problem". it is unsafe for it to stall out and backfire in the middle of the highway. And it is killing my finances.
Jeep would stop completely while driving, would just pick up speed at random which caused an accident lucky no one was hurt.trouble with signal lights, visibility at night not good, seem like it wasn't getting gas, also 1 day it would start, next day it wouldn't start at all, it's been 10 months please help, im afraid to drive with my grand-children. Jeep not starting heard sizzling sound then everything stop completely.
I received my safety recall notice over 2 months ago, and have not yet heard from any dealer #VC741345 N45 besides the gas tank problem, my Jeep ignition just turns off while I'm driving.it really scares me to death.plus after driving for atleast 30 minutes, and I put my car in park to turn off, the car keeps moving forward, like a jerk motion, I'm disabled & on ss & can't afford to buy another car.please include my car in the recall for the ignition replaced[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Engine stalls either at speed or during idle after 20 minutes. Will continue to stall for about 4 minutes, sometimes very hard to start during this time. Then vehicle will run fine with no problems for several hours. The next day, or after vehicle has been sitting for several hours, the process will start again. Every day it will stall after about 20 minutes - sometimes while turning, which will cause a total loss of steering ability, or while on the freeway, or while at a red light or intersection. I narrowly escaped an accident when it stalled and a big rig almost slammed into me. I have been stranded in the middle of a busy intersection multiple times because of this. When the car stalls, sometimes it runs very rough and backfires, which caused the catalytic converter to blow out. Now the catalytic converter rattles and caused my emissions test to fail with high no(ppm) output. I'm going to need to change the PCM and the catalytic converter to fix this, but this was covered under a recall for 1996 vehicles with this same problem. Jeep issued an emissions recall in late 2006 to update the powertrain control module (PCM) software on certain 1996 vehicles. As part of the recall, the catalytic converter will also be inspected for damage and replaced as necessary. 1997 vehicles experiencing the exact same problem were not included in this recall for some reason. Please include the 1997 vehicles in this recall.
Paint on vehicle appears bubbly. Power windows stopped working-replaced motor rear end has noise like a roar-diagnosed with bad rear end transmission does not shift like it should-diagnosed as bad brakes growling-
Seals and gaskets needs to be replace transfer case input shaft seal(B) extension housing seal A/T (B) includes R&I 4WD transfer case atf sealant water pump radiator hose lower hose
Whenever gas guage registered 1/2 tank gauge will drop to zero. This affected computer, and it gave off a warning signal that vehicle was empty. Consumer has contacted dealer.
The fuel sending unit replaced 4 times(car stops in traffic),power steering pulley disentigrated while driving(had no steering), front and rear axles have been rebuilt or replaced 2times, transmission has been replaced, transfer case has been replaced, air conditioning condenser and hoses replaced 3times, and numerous other problems......
While driving vehicle at night, the entire electrical wiring system went out, causing visibility problems. Could not read dashboard panel due to electrical failure. Also, the speedometer does not work. Not showing correct speed/ belts are out of alignment.
A D V E R T I S E M E N T S
- Columbia, SC, USA