10.0

really awful
Crashes / Fires:
19 / 2
Injuries / Deaths:
13 / 0
Average Mileage:
16,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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1997 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #22

Feb 182011

Grand Cherokee

  • 198,000 miles

A D V E R T I S E M E N T S

The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving 40 mph the vehicle crashed into another vehicle. None of the air bags deployed. The vehicle was destroyed. A police report was filed. The contact was injured and the other driver suffered a broken arm. The contact did not notify the manufacturer of the failure. The VIN was unknown. The failure mileage was 198,000.

- Columbus, NE, USA

problem #21

Aug 162003

Grand Cherokee 8-cyl

  • Automatic transmission
  • 110,000 miles
Crossed into intersection and hit a vehicle broadside traveling aprox 55mph (I was almost stopped). Extensive front end impact damage to Jeep. Will probably be totaled. Neither driver, or passenger airbag deployed.

- Washington, MO, USA

problem #20

Jan 252003

Grand Cherokee 6-cyl

  • Automatic transmission
  • 55,000 miles
Drivers side air bag failed to deploy

- Staten Island, NY, USA

problem #19

Oct 302002

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

While traveling about 35mph on the highway he T-bone another vehicle. And the dual airbag didn't deploy. Please provide additional information. Dealer is aware of the problem.

- Fullerton, CA, USA

problem #18

Nov 182001

Grand Cherokee

  • Automatic transmission
  • miles
While driving 35 mph and without warning, vehicle was involved in a head on collision. Upon imact, air bags did not to deploy. Consumer suffered minor injuries, vehicle was totaled. Consumer and passenger of the vehicle both suffered back and neck injuries. Both are required to have physical therapy.

- Mandaville, LA, USA

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problem #17

May 132002

Grand Cherokee

  • Automatic transmission
  • miles
While driving 25 mph on smooth road both airbags deployed. Consumer suffered scratches and bruises.

- Milford, VA, USA

problem #16

May 032002

(reported on)

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

Vehicle was involved in a frontal collision and upon impact air bags did not deploy. Manufacturer will be contacted.

- E. Peona, IL, USA

problem #15

Feb 182002

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Frontal airbags did not deploy upon impact, causing consumer to rear end a vehicle. Dealer and manufacturer were not contacted.

- Tampa, FL, USA

problem #14

Dec 052001

(reported on)

Grand Cherokee

  • miles
While driving 50mph accident occurred, and frontal air bags did not deploy. Please provide any furhter information.

- Sunderland, MA, USA

problem #13

Dec 052001

(reported on)

Grand Cherokee

  • miles
While driving vehicle 50mph accident occurred, and frontal air bags did not deploy. Please provide any furhter information.

- Sunderland, MA, USA

problem #12

Oct 132001

Grand Cherokee 4WD

  • miles

A D V E R T I S E M E N T S

All damage to front section, no air bags deployed.

- Jersey City, NJ, USA

problem #11

Jul 272001

Grand Cherokee

  • miles
While traveling around 45 to 50 mph consumer's vehicle impacted another vehicle entering an intersection. Both frontal air bags failed to deploy. Vehicle has not been examined to determine cause of the problem. Please provide any additional information/attachments. *driver suffered whiplash.

- Freemont, IN, USA

problem #10

Jun 162000

Grand Cherokee

  • miles
Despite $7500 in damage, the collision failed to deploy any of the airbags. The manufacturer was informed but Chrysler customer service employee was not interested in taking down the information.

- Tuckerton, NJ, USA

problem #9

Mar 152001

Grand Cherokee

  • miles
Frontal air bags failed to deploy. Consumer hit another vehicle when other vehicle crossed in front of her while traveling at approximately 35 mph. Impact occurred on right front of consumer's vehicle, causing $7500 in damage. Please provide any additional information/attachments.

- West Paterson, NJ, USA

problem #8

Jan 272001

(reported on)

Grand Cherokee 4WD

  • miles
Jeep in question, hit black ice and flipped over guardrail.neither of airbags deployed, front bumper tore off. Jeep was turned off at completion of rollover, and still broke into flames.

- Binghamton, NY, USA

problem #7

Apr 202000

(reported on)

Grand Cherokee

  • miles
While traveling 50-55 mph in rain vehicle skidded out of control, resulting in an accident. Upon impact, airbags did not deploy without indication.

- San Antonio, TX, USA

problem #6

Jan 302000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was involved in an accident. Forced off the road, vehicle struck two trees and rolled over three times. Both air bags failed to deploy. Dealer notified.

- Greenbore, MD, USA

problem #5

Jan 302000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer was traveling in light snow and doing 5-10mph with foot on the brake and ABS engaged. Vehicle suddenly accelerated, causing him to rearend vehicle in front. No one was hurt, but the airbags didn't deploy.

- Fayettville, NY, USA

problem #4

Dec 161997

Grand Cherokee

  • miles
Was traveling about 35mph, when vehicle was involved in an accident with another vehicle. Upon impact with the vehicle, the air bags did not deploy, no injuries. Insurance company had vehicle repaired.

- Dallas, TX, USA

problem #3

Sep 031998

Grand Cherokee

  • miles
While traveling 45-50 mph, driver hit a car that pulled out in front of him/her; neither air bag deployed nor did the set belt catch. The engine caught fire, the frame of the vehicle was bent and there was considerable damage to the front.

- Brandon, MS, USA

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