really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 1
Average Mileage:
51,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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1998 Jeep Grand Cherokee Owner Comments

problem #12

Jul 272016

Grand Cherokee

  • 200,000 miles


During normal driving down a mountain road, break pedal went to the floor. Attempts make to pump break with no effect. Emergency brake was pulled with no effect. Vehicle slammed into rock wall and then landed into a 10+ foot ravine. Was informed by mechanic the master cylinder failed which caused a near fatal accident with 5 people in the vehicle. I recently found out there was a recall on a replacement master cylinder for that make a model but cannot verify if this was a replacement part or not. I cannot not find any information with casting numbers of effected parts. Re: the recalled master cylinders it reports the part was affected in cold weather but this happened on a warm summer day. The recall I am referring to was initially reported in 2006. All that happened and the airbags did not deploy. I do have pictures of the accident and the master cylinder as well as documentation re the accident reports, I am having a hard time uploading them

- Middletown, NY, USA

problem #11

Aug 012015

Grand Cherokee 4WD

  • Manual transmission
  • 74,000 miles
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 13V176000 (air bags). The failure mileage was 74,000. MA 10/2 the VIN provided is for a 1998 Jeep Grand Cherokee. Updated 10/06/15

- Richmond, KY, USA

problem #10

Jul 132013

Grand Cherokee 6-cyl

  • 188,000 miles
I was driving on the expressway and out of no where the car stick shift got stuck and I tried to avoid the cars and hit the meridia, the car was total lost, but thank god I am alive.

- Miami, FL, USA

problem #9

Nov 282006

Grand Cherokee 4WD 6-cyl

  • miles


The contact owns a 1998 Jeep Grand Cherokee. The contact stated that while driving 55 mph in rainy weather, the contact lost control of the vehicle and crashed into a guard rail. The contact stated that the anti lock braking system and the air bags failed. The contact also stated that once she crashed, the fuel tank cracked and gasoline spilled all over the highway. The contact was not injured. A police report was filed. The vehicle was towed to an authorized dealer where they stated that they could not determine the cause of the brake and air bag failure. The vehicle was destroyed. The failure mileage was unknown. The contact called the manufacturer which sent a representative to examine the wrecked vehicle. LH..updated 10/30/13 updated 10/31/2013

- Rockford , IL, USA

problem #8

Aug 082011

Grand Cherokee

  • 100,000 miles
The driver owned a 1998 Jeep Grand Cherokee. The contact stated that the driver was traveling approximately 70 mph with the cruise control engaged when he lost consciousness. As a result, the vehicle was involved in a crash and the air bags did not deploy. The driver was killed during the failure and the vehicle was destroyed. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 100,000.

- Bowling Green, KY, USA

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problem #7

Aug 312007

Grand Cherokee 4WD 8-cyl

  • miles
1998 Jeep Grand Cherokee with recall for the floor shifter. Customer states that the dealer never informed him of a recall on his vehicle for the floor shifter since it was put in place in 2002. The consumer stated there is a clicking noise coming from the steering and the mechanic recommended the clock spring be replaced. The consumer stated the cv joints had to be replaced. The consumer received a second opinion about the cv joints and was told it was related to the viscous coupler being worn which was the real problem. The dealer stated minor driver side valve leak, rear main seal seeping, and rear viscous coupler was worn with noticeable hopping felt in the vehicle.

- Reno, NV, USA

problem #6

Oct 172003

Grand Cherokee

  • miles


Consumer was having air bag problems. Air bag light came on and stayed on. She took vehicle to dealer, and was told that control module was bad. She then checked on the internet and found that there was recall 00V10500 concerning air bags; however, NHTSA did not have a recall on this problem.

- Hamilton, MS, USA

problem #5

Jun 262003

(reported on)

Grand Cherokee 6-cyl

  • Automatic transmission
  • 60,000 miles
The air bag light remained on therefore the consumer took the vehicle to the dealer. The vehicle was taken to the dealer on four different occasions for the light coming on.

- Hopatcong, NJ, USA

problem #4

Oct 222002

Grand Cherokee

  • miles
Consumer states that while driving at any speed and no warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified.

- Athens, IL, USA

problem #3

Aug 192002

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
While driving air bag warning light came on console. Driver immediately took vehicle to dealership while being out. She was told that air bag module had failed completely which made air bags inoperative.

- Clinton, NC, USA

problem #2

Apr 012000

Grand Cherokee 4WD

  • miles
The air bag readiness indicator comes on when the vehicle is started. I took the vehicle into to dealer to have it investigated. They told me that it was the clockspring assembly. The indicator light will go off usually after driving for 30-45 minutes. I tested the cruise and horn when the indicator lamp is on. Both work whenever I checked.

- Raleigh, NC, USA

problem #1

Oct 091997

Grand Cherokee 4WD

  • Automatic transmission
  • miles
No deployment of air bag during collision.

- Stamford, CT, USA

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