really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
68,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Jeep Grand Cherokee suspension problems

suspension problem

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1998 Jeep Grand Cherokee Owner Comments

problem #4

May 152013

Grand Cherokee

  • 180,000 miles


The contact owned a 1998 Jeep Grand Cherokee. While driving approximately 3 mph, the rear driver side axle fractured causing the contact to crash into a ditch and then a telephone pole. The rear passenger side axle fractured and the air bags failed to deploy. A police report was filed. The contact sustained injuries to the neck and the right shoulder that required medical attention. The vehicle was destroyed and towed to a salvage yard. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000. The VIN was unavailable.

- Clarkson, KY, USA

problem #3

Jul 012003

Grand Cherokee 8-cyl

  • Automatic transmission
  • 95,000 miles
Eletrical, air condition, body noise over all unhappy with vicial evaporator core $1000 to repair lights and dash gages do not fuction properly suspicion sqeaks had oiled helped for a day brakes were very quick will not line up if you let go of the wheel it goes straight off the road radio can not be truned up door paniles vibrate left turn light stays on on the dash at all times fuel gage reeds emepty even when full an light is on.

- Batesburg, SC, USA

problem #2

Aug 181998

Grand Cherokee 4WD

  • miles
Vibration, roaring & rear end noise five weeks after purchasing vehicle. Drive shaft was replaced at 4941 miles. The problem reappeared and the axle assembly was replaced at 13947 miles. Rear assembly replaced again two months later at 16387 miles. Rear end / scraping noise and roaring reappeared. Metal found inside rear differential pan and side berring race damaged. The entire rear end unit was replaced at 28844 miles. Prior to the Jeep being repaired on the previous dates indicated, it was also brought in for similar type problems on 11/12/99 at 25775 miles and 1/24/00 at 28323 miles but was not repaired. The last time it was repaired on 2/9/00, the Jeep was at the dealership for three days and they said there was nothing wrong. However, after demanding that the rear end be checked, they found metal inside the rear differential pan and that the side berring race was damaged.

- Cordova, TN, USA

problem #1

Jun 091999

Grand Cherokee 4WD

  • Manual transmission
  • miles
Vehicle been experiencing unnecessary noise coming from the rear; rear end differential was replaced twice by dealer, and problem still occurring.

- Sewannee, GA, USA

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